Best Competitors and Alternatives to Groove Help Desk

Showing 1 - 20 of 156 products
#1

Best software for my site visitors can easily talk to my visitors. Using Tidio software have added the software to my WordPress website it gives me what Read Tidio Reviews

Starting Price: $29 Per Month

Mobile App
API

Comparison:

Tidio VS Zopim Chat

Common Tidio and Groove Help Desk Alternatives

Tidio review compared to Groove Help Desk

"Best software for communication" - AyandaK Khwela

#2

Zendesk's user interface sets a remarkable standard for simplicity and efficiency. Its sleek design and well-organized layout make navigating through tickets and managing customer inquiries a breeze. The responsiveness across different devices ensures uninterrupted support de... Read Zendesk Reviews

Starting Price: $19 Agent/Month

Comparison:

Zendesk VS Missive

Common Zendesk and Groove Help Desk Alternatives

Zendesk review compared to Groove Help Desk

"Great user interface and customer support " - Munni Devi

#3

Well as you know everything has two side. So, also this software has pros and cons.but overall its nice.u must try it and observed. It isn't good.By the way I'm not expert so ,I didn't tell you more about this. I'm really impressed by it. So, I recommend it to every person to use... Read ManageEngine ServiceDesk Plus Reviews

Starting Price: $8 Technician/Month

Common ManageEngine ServiceDesk Plus and Groove Help Desk Alternatives

ManageEngine ServiceDesk Plus review compared to Groove Help Desk

"I used this for a good time, it's best" - Mudit Mishra

#4

Very easy to keep everything organized and to keep track of everything. We are a small and growing e-commerce business using Hiver for 2+ years. It helps to keep everything from being lost in the shuffle and allows us to share important information about our clients amongst the t... Read Hiver Reviews

Starting Price: $13 User/Month

Mobile App
API

Comparison:

Hiver VS Front

Common Hiver and Groove Help Desk Alternatives

Hiver review compared to Groove Help Desk

"They are fantastic at onboarding. They kept offering follow ups even when everybody was up and using it." - Waleed Farooq

#5

All I can say for Salesforce is that it's unique and easy to use. I have been using the authenticator for almost a year now or probably more than 6 months. Read Salesforce Reviews

Starting Price: $25 User/Month

Mobile App
API

Common Salesforce and Groove Help Desk Alternatives

Salesforce review compared to Groove Help Desk

"Experiences using Salesforce " - Chukwuemeka Ogbonna

#6

After trying out the free trial, I am delighted to report that the service exceeded my expectations. My review of the documentation revealed its user-friendly nature, with no complicated steps to follow for implementation. The support channels provided are of high quality and the... Read Freshdesk Reviews

Starting Price: Available on Request

Mobile App
API

Comparison:

Freshdesk VS Airtable

Common Freshdesk and Groove Help Desk Alternatives

Freshdesk review compared to Groove Help Desk

"Liked Trail and API Support for developers" - Jemin

#7

So far it has proven to be a very stable and efficient program. It has the option to print remotely. It works perfectly with SaaS and web implementations. The screen can be shared. Multiple monitors can be accessed using the remote desktop software. Has a solid file transfer mode Read RemotePC Reviews

Starting Price: Available on Request

Comparison:

RemotePC VS LogMeIn

Common RemotePC and Groove Help Desk Alternatives

RemotePC review compared to Groove Help Desk

"RemotePC is one of the best softwares to work remotely" - Avinash mishra

#8

My working experience has been grown while using sysaid. Easy to understand and automation is highly appreciated. My clients and staff is very happy as their TAT is also reduced now they are able to balance their personal and professional life. Read SysAid Reviews

Starting Price: Available on Request

Comparison:

SysAid VS osTicket

Common SysAid and Groove Help Desk Alternatives

SysAid review compared to Groove Help Desk

"Excellent Performance, Exceed Expectation." - Rajat Kala

#9

Wonder full app! I really like the user interface, dashboard and also like the QR code feature. Satisfied with the app management system. Thank you ubiAttendance Read ControlHippo Reviews

Starting Price: Available on Request

Common ControlHippo and Groove Help Desk Alternatives

ControlHippo review compared to Groove Help Desk

"Wonderful App" - Riya Shakya

#10

I really like the simple interface to design email templates, and the ability to track required data. We use this monthly at a minimum. It's also really simple to move contacts from the sales CRM area and create different lists (by setting them as marketing contacts) so every... Read Hubspot CRM Reviews

Starting Price: $45 Per Month

Mobile App

Common Hubspot CRM and Groove Help Desk Alternatives

Hubspot CRM review compared to Groove Help Desk

"Must have CRM for start-ups " - Ronit Ogra

#11

Engagebay has transformed our marketing efforts with an all-in-one solution. We appreciated that it was an all-in-one platform with email automation that fit our requirements. Read EngageBay Reviews

Starting Price: Available on Request

Free Trial

Comparison:

EngageBay VS Pardot

Common EngageBay and Groove Help Desk Alternatives

EngageBay review compared to Groove Help Desk

"Engagebay is a game changer" - Robert

#12

We love using live agents on a daily bases. Saves us lots of time. We know when and what to do. We do not forget to write to any of our customers. And it's straightforward to use. Read LiveAgent Reviews

Starting Price: $9 Agent/Month

Mobile App
API
Free Trial

Common LiveAgent and Groove Help Desk Alternatives

LiveAgent review compared to Groove Help Desk

"easy to use and very helpful customer service tool" - Jozef

#13

The profile enrichment and webform connection features have greatly enhanced my ability to maintain a large contacts database. Also, the detailed contact dashboard allows for customization. Read BIGContacts Reviews

Starting Price: $5 User/Month/Billed Annually

API
Free Trial

Common BIGContacts and Groove Help Desk Alternatives

BIGContacts review compared to Groove Help Desk

"Smooth-running solution for contact management" - Shrishti Singh

#14

Onboarding employees became a lot easier once we implemented ProProfs Knowledge Base. Using the ready-made templates, we could effortlessly create various documents like HR policies and employee handbooks. Moreover, the tool allowed our new hires to complete the onboarding proces... Read ProProfs Knowledge Base Reviews

Starting Price: $79 Per Month (Annually)

API
Free Trial

Common ProProfs Knowledge Base and Groove Help Desk Alternatives

ProProfs Knowledge Base review compared to Groove Help Desk

"Streamlined our employee onboarding process" - vaibhav dutt

#15

I love how easy it is to integrate ProProfs Help Desk with Salesforce and MS Dynamics. We personally use Salesforce as our go-to CRM solution, and connecting these two tools has proved to be a game changer. Whenever there is an inquiry related to product pricing or a sales event,... Read ProProfs Help Desk Reviews

Starting Price: $30 Per Month

API
Free Trial

Common ProProfs Help Desk and Groove Help Desk Alternatives

ProProfs Help Desk review compared to Groove Help Desk

"Great tool to bridge the gap between support and sales teams!" - Digital Mukul

#16

SMART SERVICE DESK ITSM is a fully featured Help Desk Software designed to serve Enterprises, SMEs. SMART SERVICE DESK ITSM provides end-to-end solutions designed for Windows. This online Help Desk system offers Multi-Channel Communication, Release &... Learn more about SMART SERVICE DESK ITSM

Starting Price: Available on Request

API

Common SMART SERVICE DESK ITSM and Groove Help Desk Alternatives

#17

Wolken Service Desk for Customer Support is an AI and Cloud-native SaaS that enables enterprises to provide superior internal/external customer service and reduce the cost of support through Automation, Machine Learning, and Integrations. Learn more about Wolken Care

Starting Price: Available on Request

API

Common Wolken Care and Groove Help Desk Alternatives

#18

C-Desk is a complete help desk software that links & helps in inter-department communication. It takes care of all customer service requests and helps conduct surveys and polls at the organization level. Learn more about C-Desk

Starting Price: Available on Request

Comparison:

C-Desk VS Freshdesk

Common C-Desk and Groove Help Desk Alternatives

#19

It is the best customer service platform i have ever used. It has options of different support processes as well.We can utlize LiveChat/Omnichannel.We can have option of showing knowledge article as well at the time of case creation.Salesforce itself provides option to create Cas... Read Salesforce Service Cloud Reviews

Starting Price: $25 User/Month

API
Free Trial

Common Salesforce Service Cloud and Groove Help Desk Alternatives

Salesforce Service Cloud review compared to Groove Help Desk

"Best for Case Management" - Ankit

#20

Intuitive customer support software with support ticketing and live chat features designed for teams and companies that are looking to promote support efficiency from a single platform. Learn more about SympoQ

Starting Price: $10 Agent/Month

API
Free Trial

Common SympoQ and Groove Help Desk Alternatives

Last Updated: February 19, 2024