What is GS/HelpDesk?

GS/HelpDesk is an intuitive support solution offering real-time ticket tracking, automated responses, and comprehensive analytics. Designed for efficiency, it enhances customer satisfaction and streamlines workflow, ensuring your team resolves issues swiftly and effectively. Experience seamless support with GS/HelpDesk.

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GS/HelpDesk Starting Price

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Key Features of GS/HelpDesk

Here are the powerful features that make GS/HelpDesk stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Ticket Management
  • Automated Ticket Routing
  • Knowledge Base
  • Self Service Portal
  • Multi Channel Support
  • Sla Management
  • Reporting And Analytics
  • Customizable Dashboards
  • Customer Feedback
  • Live Chat Integration
  • Email Integration
  • Social Media Integration
  • Mobile App
  • Collaboration Tools
  • Canned Responses
  • Asset Management
  • Incident Management
  • Problem Management
  • Change Management
  • User Management
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GS/HelpDesk Screenshots

GroupSoft Systems logo
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GS/HelpDesk Specifications

Get a closer look at the technical specifications and system requirements for GS/HelpDesk. Find out if it's compatible with your operating system and other software.

Company Details :
Company Name : GroupSoft Systems
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Language Support :
English
Business :
StartUps
SMBs
Mid-Market
Enterprises
Available Support :
Email

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Alternatives of GS/HelpDesk

Explore alternative software options that can fulfill similar requirements as GS/HelpDesk. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

GS/HelpDesk FAQs

What are the top 5 features for GS/HelpDesk?

The top 5 features for GS/HelpDesk are:

  • Customizable Branding
  • Automated Routing
  • Network Monitoring
  • Interaction Tracking
  • Knowledge Base Management

What type of customer support is available from GS/HelpDesk?

The available support which GS/HelpDesk provides is:

  • Email

What platforms does GS/HelpDesk support?

GS/HelpDesk supports a variety of platforms including Android and IOS.

What types of businesses does GS/HelpDesk serve?

GS/HelpDesk serves a wide range of businesses, including but not limited to Startups, SMBs, Mid-Market & Enterprises.

Who are the primary competitors of GS/HelpDesk?

The three major competitors of GS/HelpDesk are HelpDeskZ, ScriptRunner and DevOps board. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.

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