GS/HelpDesk Alternatives & Competitors

My experience with Salesforce over the past year has been largely positive. It has helped our team streamline processes, improve collaboration, and gain valuable insights into our business performance. Read Salesforce Reviews

We searched for ages for software that could combine a sophisticated CRM/contact management system with email and newsletters. This is the best on the market, affordable, with great features and outstanding customer support. Read EngageBay Reviews

I have been using Jira for 5 years. It serves as a centralized task and project management tool, managing sprint planning and bug management for production issues and development. The dashboard and filters help to get data for weekly, monthly, and quarterly reporting. Read Jira Software Reviews

Overall, Zendesk is easy to use. The interface and options are quite straightforward, and the response is quicker. It is easy to manage the logs, requests, tickets, and users. The software functions nicely and is very well put together. They make it easy to run a help desk. Read Zendesk Reviews

As a recent Zoho Desk free trial user, I'm here to share my honest opinion on this helpdesk software. While I found it easy to use and appreciated the excellent customer support, I ultimately decided against upgrading to a paid plan due to limitations and pricing considerations. ... Read Zoho Desk Reviews

It made possible a better internal organization. When we started using Livagent, we were much better prepared for everything! Every customer is served much faster. Read LiveAgent Reviews

We have been using BIGContacts for four years now. The tool has helped us increase our sales and profitability by capturing new leads and nurturing them effectively. It has also helped us deliver better customer experiences, leading to an increase in our customer retention levels... Read BIGContacts Reviews

ProProfs Knowledge Base has been a great support for our HR team. We used it to build HR documentation where all important information related to employees, company policies, recruitment, onboarding, payroll, etc., can be stored and accessed. Unlike before, when HR personnel had ... Read ProProfs Knowledge Base Reviews

ProProfs Help Desk has successfully placed customer service at the heart of our business. The tool has enabled our global team to deliver high-quality service worldwide. As a result, customers can receive timely support without initiating multiple contacts. Read ProProfs Help Desk Reviews

I can say that we have finally found the solution we have been looking for for a long time. The immediate support and feedback are great. Thanks, Faveo team. Read Faveo HelpDesk Reviews