What is Halo Service Desk?

Halo Service Desk is modern and intuitive help desk software, tailored to your needs. Dedicated to workflows, improve your service by connecting teams globally under an all-inclusive cloud platform.

Pricing

Halo Service Desk Starting Price

$ 55/User/Month

Awards
Halo Service Desk Award

Our Awards and Recognition

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Key Features of Halo Service Desk

Here are the powerful features that make Halo Service Desk stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Ticket Management
  • Self Service Portal
  • Knowledge Base
  • Automated Workflows
  • Sla Management
  • Asset Management
  • Incident Management
  • Problem Management
  • Change Management
  • Service Catalog
  • Reporting And Analytics
  • Email Integration
  • Mobile Access
  • Customizable Dashboards
  • User Management
  • Third Party Integrations
  • Live Chat Support
  • Time Tracking
  • Priority Management
  • Escalation Management
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Halo Service Desk Screenshots

Halo Service Desk Pricing

Here are the pricing plans for Halo Service Desk. Choose the plan that best fits your requirements and budget. Get Detailed Halo Service Desk pricing as per your requirements.

All-in-One Service Desk
$ 55
User/Month
  • Customer Service
  • Marketing
  • Projects
  • IT
  • Software Development
  • Sales
  • HR
  • Finance
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The pricing information for Halo Service Desk is sourced either directly from the software provider or publicly available materials. To get the most accurate and up-to-date costs, we advise reaching out to the vendor.

The pricing information was last updated on 20th April 2025.

Free Trial is available

Halo Service Desk Specifications

Get a closer look at the technical specifications and system requirements for Halo Service Desk. Find out if it's compatible with your operating system and other software.

Company Details :
Company Name : Halo Service Solutions
Overview Provided by : Finlay Brown
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Halo Service Desk Categories on SoftwareSuggest :
Language Support :
Croatian
Czech
Danish
Dutch
English
Finnish
French
German
Italian
Japanese
Polish
Spanish
Swedish
Business :
StartUps
SMBs
Enterprises
Available Support :
Email
Phone
Live Support
Training
Tickets

Halo Service Desk Comparisons

Compare Halo Service Desk with other similar options available in Help Desk Software. Explore the key differences to see why it's the top choice for businesses and individuals.

Halo Service Desk Description

Here's the comprehensive description of Halo Service Desk. Gain a brief understanding of its unique features and exceptional benefits.

Halo Service Desk is dedicated to workflows, improve your service levels by connecting your teams globally under an all-inclusive cloud platform, giving your teams a shared view of work progress.

Halo Service Desk Resources

Overall Halo Service Desk Reviews

Thinking about using Halo Service Desk? Check out verified user reviews & ratings based on Halo Service Desk's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

4.4/5

Based on 5 Reviews

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Feature 4.4

Feature

Out of 5

Ease of use 4.4

Ease of use

Out of 5

Value for money 4.4

Value for money

Out of 5

Customer support 4.4

Customer support

Out of 5

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Likelihood to recommend

Out of 100%

SoftwareSuggest reviews are authentic and verified. Here's how.

Showing 5 out of 5 Reviews

Jayesh

4.0

Dec 05, 2016

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

The Functionalities are very quite easy in system software

The Net Help Desk Support Team really helped us immensely in onboarding as well as realigning our existing practices. Their Incident Management and Ticket Management interfaces are quite useful and coordinated. The other functionalities are also very well designed into the system and are quite easy to understand and train the staff members in.

Feature 4

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Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Kedar

4.0

Dec 02, 2016

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Customer service is really good!!!

I have found the Net Help Desk software to be quite effective in reducing the manual workload for our organization. The Contract Management feature is especially useful for small organizations like ours. Furthermore, their customer service is anticipatory and thorough. I give full marks to the developers of the software.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Bharat

5.0

Nov 21, 2016

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Great product and good value for money

Every time I have had trouble, their team has either resolved it quickly through real-time communication or asked me to generate a support file that could be analyzed offline. They remain attentive throughout the whole process and have always provided a solution. I was very impressed with the product and the team, so I decided to expand our use to include many other NetHelp products. Great product and good value for money.

Feature 5

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Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Kartik

5.0

Nov 11, 2016

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

It provides traditional interfaces

There are many alternatives, but NetHelp has been with us for a long time and provides traditional interfaces to monitor, review code, and manage infrastructure. It also helps to deploy new software and hardware. Their support has been extremely positive, and they have been providing great service for a very long time. We started using NetHelp because it was inexpensive compared to other solutions.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Nirav

4.0

Nov 15, 2016

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Excellent product

NetHelp Desk is a wonderful platform for large and small organizations. It provides solutions by implementing the ITIL service desk. NetHelp is truly an expandable platform. We are happy with their support and tech staff.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Alternatives of Halo Service Desk

Explore alternative software options that can fulfill similar requirements as Halo Service Desk. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

Halo Service Desk FAQs

How much does Halo Service Desk cost?

The starting price of Halo Service Desk is $ 55/User/Month. It has different pricing plans:

  1. All-in-One Service Desk : $ 55/User/Month

Halo Service Desk also provides a free trial to users.

What are the top 5 features for Halo Service Desk?

The top 5 features for Halo Service Desk are:

  • Asset Management
  • Audit Trail
  • Case Management
  • Document Management
  • Email Integration

What type of customer support is available from Halo Service Desk?

The available support which Halo Service Desk provides is:

  • Phone
  • Email
  • Live support
  • Tickets
  • Training

What types of businesses does Halo Service Desk serve?

Halo Service Desk serves a wide range of businesses, including but not limited to Startups, SMBs & Enterprises.

How is Halo Service Desk commonly used?

Halo Service Desk is commonly used for various purposes, such as Service Desk Management and more.

Who are the primary competitors of Halo Service Desk?

The three major competitors of Halo Service Desk are One to One Plus, Supportbench and Kapture CX. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.

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