What is Hello Customer?

Hello Customer is a fully featured Customer Feedback Management Software designed to serve SMEs, Enterprises. This Customer Experience Management system offers Survey Management, Text Analysis, Feedback Management at one place.

Pricing

Hello Customer Starting Price

Awards
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Key Features of Hello Customer

Here are the powerful features that make Hello Customer stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • 360 Degree Feedback
  • A/B Testing
  • Abandoned Cart Saver
  • Account Alerts
  • Account Management
  • Action Management
  • Admissions Management
  • Artificial Intelligence
  • Attribution Modeling
  • Audience Segmentation
  • Audience Targeting
  • Audit Trail
  • Automated Testing
  • Behavioral Mapping
  • Behavioral Targeting
  • Branch workflows based on dynamic if-then analysis
  • Call Reporting
  • Campaign Management
  • Campaign Segmentation
  • Campaigns
  • Churn Management
  • Collaboration
  • Communication Management
  • Community Management
  • Complaint Monitoring
  • Contact Management
  • Content analytics
  • Content creation
  • Content Management
  • Content Syndication
  • Contextual Targeting
  • Conversion Tracking
  • CRM Integration
  • Customer Engagement
  • Customer Experience
  • Customer Feedback
  • Customer Profiles
  • Customer Segmentation
  • Dashboard
  • Data Import / Export
  • Data Integration
  • Data Matching
  • Detailed Transaction Logs
  • Digital Experience Monitoring
  • Document Management
  • Dynamic Maps
  • Element Analytics
  • Email Distribution
  • Embeddable Maps
  • Experience Management
  • Feedback Collection
  • Feedback Management
  • Flow Versioning
  • For Mobile
  • For Websites
  • Funnel Analysis
  • Gamification
  • GDPR Compliance
  • Graphical Data Presentation
  • Health Score
  • Healthcare Analytics
  • Historical Reporting
  • In-App Training
  • Integrations
  • Interactive Content
  • IVR
  • Keyword Tracking
  • Knowledge Management
  • Language Detection
  • Launch Management
  • Lead Management
  • Live Chat
  • Low-code Platform
  • Multi Channel Messaging API
  • Multi-Channel Collection
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Multiple Site Management
  • Multivariate Testing
  • NLP for Conversational Engagement
  • On-Demand Communications
  • Onboarding
  • Pageview Tracking
  • Patient Engagement
  • Personalization
  • Predictive Analytics
  • Predictive Modeling
  • Presentation Management
  • Proposal Management
  • Prototyping
  • Real Time Reporting
  • Recommendation Engine
  • Referral Source Tracking
  • Regression Testing
  • Reporting and Analytics
  • Reporting and Dashboards
  • Reports
  • Role Based Access Control
  • Screen Activity Recording
  • SDKs for Push & In-App messaging across browsers/OS
  • Security & Encryption
  • Segmentation
  • Sentiment Analysis
  • Site Search Tracking
  • Software Testing
  • Split Testing
  • Statistical Relevance Analysis
  • Status Page
  • Summarization
  • Survey Management
  • Surveys
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Templates
  • Territorial Mapping
  • Test Scheduling
  • Text Analysis
  • Time on Site Tracking
  • Topic Clustering
  • Trend Analysis
  • Triggered Real-Time Communications
  • Unmoderated Testing
  • Usability Testing
  • Usage Tracking / Analytics
  • User Interaction Tracking
  • User Journeys
  • User Onboarding
  • User Research
  • Video Content
  • Visual Flow Builder for Customer Journey Orchestration
  • VoIP Monitoring
  • Website Analytics
  • Website Personalization
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Hello Customer Specifications

Get a closer look at the technical specifications and system requirements for Hello Customer. Find out if it's compatible with your operating system and other software.

Deployment :
Cloud Based
Subscription Plan :
Monthly, Yearly
Accessibility :
API
Customization
Mobile Support
Desktop Platforms :
Web app
MacOs
Windows
Language Support :
English
Business :
StartUps
SMBs
Agencies
Enterprises
Available Support :
Email
Training
Company Details :
Company Name : Insider Metrics
Headquarter :
Website : Visit Website

Hello Customer Comparisons

Compare Hello Customer with other similar options available in Customer Experience Management Software. Explore the key differences to see why it's the top choice for businesses and individuals.

Hello Customer Description

Here's the comprehensive description of Hello Customer. Gain a brief understanding of its unique features and exceptional benefits.

  • Centralised Feedback: Gather your feedback throughout the relationship with your customer through email, website touchpoints or QR-codes and centralize it in one tool. All customer feedback gets consolidated and gives you insights about 3 times faster.
  • Feedback Signals: It's not easy to find the most urgent feedback in a sea of input. That's why we have feedback signals that directly point you towards the next thing to tackle.
  • Root-cause Analysis: Sometimes the root cause of customer feedback is not instantely clear, so you'll have to dig deeper. By using our breakdown function and metadata filters, you can quickly find where the problems are and swiftly move in to fix it.
  • Action Encouragements: We don't believe in just capturing feedback without taking action on it. That's why we have built-in action encouragements that will immediately arm you for taking action on negative or positive feedback.

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Hello Customer FAQs

What are the top 5 features for Hello Customer?

The top 5 features for Hello Customer are:

  • Survey Management
  • Onboarding
  • Collaboration
  • Real Time Reporting
  • Feedback Management

What type of customer support is available from Hello Customer?

The available support which Hello Customer provides is:

  • Email
  • Training
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