HelpCrunch
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What is HelpCrunch?
All-in-one customer communication software for support, marketing, and sales teams. Main features include Live chat, Email marketing, and Helpdesk. HelpCrunch is a perfect tool for SaaS, e-commerce, and any type of online business that doesnt want to overspend.
HelpCrunch Starting Price
$ 15/Agent/Month
Our Awards and Recognition
Connect with SoftwareSuggest experts to get the best quote for your business.
Key Features of HelpCrunch
Here are the powerful features that make HelpCrunch stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Real Time Live Chat
- Automated Messages
- Chat History
- Customizable Chat Widget
- Mobile App
- Email Integration
- Knowledge Base
- In App Messaging
- Visitor Tracking
- Canned Responses
- File Sharing
- Chat Ratings
- Team Collaboration
- Chat Routing
- Proactive Chat
- Chat Transcripts
- Analytics And Reporting
- Multi Language Support
- CRM Integration
- Custom Chatbots
HelpCrunch Screenshots
HelpCrunch Pricing
Here are the pricing plans for HelpCrunch. Choose the plan that best fits your requirements and budget. Get Detailed HelpCrunch pricing as per your requirements.
- 1 Agent
- 3 chat auto messages
- Full chat customization
- 1 Domain or app
- Personal onboarding assistant
- Unlimited chat auto messages
- Advanced chat customization
- Chat widget unbranding
- Up to 3 domains or apps
- Personal onboarding assistant
- 1 Agent
- 3 chat auto messages
- Full chat customization
- Up to 5,000 emails
- 1 Domain or app
- Personal onboarding assistant
- Unlimited chat auto messages
- Advanced chat customization
- Chat widget unbranding
- Unlimited email auto messages
- Up to 10,000 emails
- Up to 3 domains or apps
- Personal onboarding assistant
The pricing information for HelpCrunch is sourced either directly from the software provider or publicly available materials. To get the most accurate and up-to-date costs, we advise reaching out to the vendor.
The pricing information was last updated on 6th July 2025.
Free Trial is available
HelpCrunch Specifications
Get a closer look at the technical specifications and system requirements for HelpCrunch. Find out if it's compatible with your operating system and other software.
HelpCrunch Comparisons
Compare HelpCrunch with other similar options available in Live Chat Software. Explore the key differences to see why it's the top choice for businesses and individuals.
HelpCrunch Description
Here's the comprehensive description of HelpCrunch. Gain a brief understanding of its unique features and exceptional benefits.
HelpCrunch is customer communication software that helps your teams acquire, convert more leads, and support your customers better.
- Modern Live chat - help, engage and convert your website visitors in real time.
- Email marketing automation - target customers with personalized email marketing campaigns.
- Simple Helpdesk - manage multi-channel customer communication from one dashboard.
HelpCrunch is an affordable and flexible solution for growing online businesses.
Overall HelpCrunch Reviews
Thinking about using HelpCrunch? Check out verified user reviews & ratings based on HelpCrunch's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.
HelpCrunch Pros and Cons Based on Customer Reviews
"Customer support is highly responsive and attentive, providing quick solutions and assistance."
"The software is feature-rich, including live chat, auto messages, and multilingual support, which enhances customer interaction."
"The platform is user-friendly, with easy integration into websites and apps, making it accessible for various business needs."
"Users appreciate the clean and simple interface, which makes navigation and usage straightforward."
"A knowledge base and more advanced helpdesk features are still awaited by some users."
"Certain fields cannot be populated by the SDK, which may limit customization for some users."
SoftwareSuggest reviews are authentic and verified. Here's how.
Verified Reviewer
Verified User
Review Source: Organic
Thanks, team, for the support! Keep up the good work, and I hope to see you give some proper competition to Intercom. I'm excited to see your company grow and help smaller companies like us with cost-efficient products. This led us to test out Helpcrunch, and we've been super happy with the customer support and the direction the product is going. They are constantly adding new features and taking our feedback on board.
What do you like best about HelpCrunch?
As a small startup, we evaluated a lot of software. While Intercom is a common choice, its pricing model was not suitable for us, as we have many users on free trials and Intercom charges per contact.
What do you dislike about HelpCrunch?
There are some minor features we would like to see, as we are mostly using the product for onboarding customers. One is being able to send push notifications instead of emails; we are a mobile-first product, so that would be awesome.
Verified Reviewer
Verified User
Review Source: Organic
I use it daily to chat with customers who come online and have questions. It is really easy to work with and set up on the website.
What do you like best about HelpCrunch?
Fast, easy to set up, and integrate with any eCommerce website.
What do you dislike about HelpCrunch?
I can not see any cons for now.
Verified Reviewer
Review Source: Organic
Really love the platform. You have everything: live chat, auto messages, mail, easy integration with WordPress, and even a smooth and effective popup feature. There is always someone available to help if you have a problem.
What do you like best about HelpCrunch?
Very easy to use and multilingual.
What do you dislike about HelpCrunch?
No support on the weekend.
Alternatives of HelpCrunch
Explore alternative software options that can fulfill similar requirements as HelpCrunch. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.
HelpCrunch FAQs
How much does HelpCrunch cost?
The starting price of HelpCrunch is $ 15/Agent/Month. It has different pricing plans:
- Standard - Live chat : $ 15/Agent/Month
- Premium - Live chat : $ 25/Agent/Month
- Standard - Live chat + Emails : $ 29/Agent/Month
- Premium - Live chat + Emails : $ 49/Agent/Month
HelpCrunch also provides a free trial to users.
What are the top 5 features for HelpCrunch?
The top 5 features for HelpCrunch are:
- Google Analytics
- Webmaster & Sitemap
- Agent Scheduling
- Assignment Management
- Customizable Branding
What type of customer support is available from HelpCrunch?
The available support which HelpCrunch provides is:
- Phone
- Live support
- Tickets
- Training
What platforms does HelpCrunch support?
HelpCrunch supports a variety of platforms including Android and IOS.
What types of businesses does HelpCrunch serve?
HelpCrunch serves a wide range of businesses, including but not limited to Startups, SMBs, Mid-Market & Enterprises.
How is HelpCrunch commonly used?
HelpCrunch is commonly used for various purposes, such as Email Marketing, Customer Engagement, Customer Service and more.
Who are the primary competitors of HelpCrunch?
The three major competitors of HelpCrunch are ConnectyCube, Frontman and Howazit. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.
