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What is HelpCrunch?

All-in-one customer communication software for support, marketing, and sales teams. Main features as Live chat, Email marketing, Helpdesk. HelpCrunch is a perfect tool for SaaS, e-commerce, and any type of online business that don't want to overspend.

Pricing

HelpCrunch Starting Price

$ 15/Agent/Month

Awards
HelpCrunch Award

Our Awards and Recognition

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Key Features of HelpCrunch

Here are the powerful features that make HelpCrunch stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Agent Scheduling
  • Analytics
  • Assignment Management
  • Automatic Greetings
  • Communication Management
  • Contact Database
  • Customizable Branding
  • File Sharing
  • Google Analytics
  • Webmaster & Sitemap
  • Knowledge Database
  • Offline Form
  • Persistent Chat
  • Personal Greetings
  • Proactive Invitations
  • Real Time Monitoring
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HelpCrunch Screenshots

HelpCrunch Pricing

Here are the pricing plans for HelpCrunch. Choose the plan that best fits your requirements and budget. Get Detailed HelpCrunch pricing as per your requirements.

Standard - Live chat
$ 15
Agent/Month
  • 1 Agent
  • 3 chat auto messages
  • Full chat customization
  • 1 Domain or app
  • Personal onboarding assistant
Get Offer
Premium - Live chat
$ 25
Agent/Month
  • Unlimited chat auto messages
  • Advanced chat customization
  • Chat widget unbranding
  • Up to 3 domains or apps
  • Personal onboarding assistant
Get Offer
Standard - Live chat + Emails
$ 29
Agent/Month
  • 1 Agent
  • 3 chat auto messages
  • Full chat customization
  • Up to 5,000 emails
  • 1 Domain or app
  • Personal onboarding assistant
Get Offer
Premium - Live chat + Emails
$ 49
Agent/Month
  • Unlimited chat auto messages
  • Advanced chat customization
  • Chat widget unbranding
  • Unlimited email auto messages
  • Up to 10,000 emails
  • Up to 3 domains or apps
  • Personal onboarding assistant
Get Offer

The pricing information for HelpCrunch is sourced either directly from the software provider or publicly available materials. To get the most accurate and up-to-date costs, we advise reaching out to the vendor.

The pricing information was last updated on 23rd June 2024.

Free Trial is available

HelpCrunch Specifications

Get a closer look at the technical specifications and system requirements for HelpCrunch. Find out if it's compatible with your operating system and other software.

Company Details :
Company Name : HelpCrunch
Headquarter : Auckland
Full Address : HelpCrunch 600 California St, San Francisco CA 94108 USA
Overview Provided by : Daniil
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Mobile Platforms :
Language Support :
English
Business :
StartUps
SMBs
Agencies
Enterprises
Available Support :
Email
Phone
Live Support
Training
Tickets

HelpCrunch Comparisons

Compare HelpCrunch with other similar options available in Live Chat Software. Explore the key differences to see why it's the top choice for businesses and individuals.

HelpCrunch Description

Here's the comprehensive description of HelpCrunch. Gain a brief understanding of its unique features and exceptional benefits.

HelpCrunch is customer communication software that helps your teams acquire, convert more leads, and support your customers better.

  • Modern Live chat - help, engage and convert your website visitors in real time.
  • Email marketing automation - target customers with personalized email marketing campaigns.
  • Simple Helpdesk - manage multi-channel customer communication from one dashboard.

HelpCrunch is an affordable and flexible solution for growing online businesses.

Overall HelpCrunch Reviews

Thinking about using HelpCrunch? Check out verified user reviews & ratings based on HelpCrunch's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

4.9/5

Based on 7 Reviews

Write a Review Or
Ask a question
Feature Feature 4.6

Feature

Out of 5

Ease of use Ease of use 4.7

Ease of use

Out of 5

Value for money Value for money 4.9

Value for money

Out of 5

Customer support Customer support 4.9

Customer support

Out of 5

Likelihood to recommend Likelihood to recommend 97.1%

Likelihood to recommend

Out of 100%

HelpCrunch Pros and Cons

"As a small startup, we evaluated a lot of software. While Intercom is a common choice, its pricing model was not suitable for us as we have so many users on free trials and Intercom charges per contact."

"Fast, Easy to setup and integrate with any eCommerce website."

"Very easy to use and multi language"

"There are some minor features we would like to see as we are mostly using the product for onboarding customers. One is being able to send push notifications instead of emails, we are a mobile-first product so that would be awesome"

"I can not see any cons for now."

"No support the week end"

SoftwareSuggest reviews are authentic and verified. Here's how.

Showing 3 out of 7 Reviews

Charles

Founder

Used the software for : 6-12 months

Company Size :1-10 employees

5.0

Sep 23, 2019

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Great product with amazing customer support

Thanks, team for the support! Keep up the good work and I hope to see you guys give some proper competition to Intercom. I'm excited to see your company grow and to help smaller companies like us with cost-efficient products. This led us to testing out Helpcrunch, we've been super happy with the customer support and direction the product is going. They are constantly adding new features and taking our feedback on board.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

What do you like best about HelpCrunch?

As a small startup, we evaluated a lot of software. While Intercom is a common choice, its pricing model was not suitable for us as we have so many users on free trials and Intercom charges per contact.

What do you dislike about HelpCrunch?

There are some minor features we would like to see as we are mostly using the product for onboarding customers. One is being able to send push notifications instead of emails, we are a mobile-first product so that would be awesome

Mike

Marketing Manager

Used the software for : Free trial

Company Size :11-50 employees

5.0

Aug 29, 2019

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Great Chat Client For Any Type of Business online

I am using it on a daily basis to chat with customers who come online and have questions. It is really easy to work with it. It is also very easy to set it up on the website.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

What do you like best about HelpCrunch?

Fast, Easy to setup and integrate with any eCommerce website.

What do you dislike about HelpCrunch?

I can not see any cons for now.

Issam B.

SEO

Used the software for : Less than 6 months

Company Size :1-10 employees

5.0

Jun 24, 2019

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Very nice and top Service

Really love the platform, you have everything live chat, auto message, mail, easy integration with wordpress you also have popup which is very good and smooth. There is always someone to help you if you have a problem.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

What do you like best about HelpCrunch?

Very easy to use and multi language

What do you dislike about HelpCrunch?

No support the week end

Alternatives of HelpCrunch

Explore alternative software options that can fulfill similar requirements as HelpCrunch. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

HelpCrunch FAQs

How much does HelpCrunch cost?

The starting price of HelpCrunch is ₹ 1080/Agent/Month. It has different pricing plans:

  1. Standard - Live chat : ₹ 1080/Agent/Month
  2. Premium - Live chat : ₹ 1800/Agent/Month
  3. Standard - Live chat + Emails : ₹ 2088/Agent/Month
  4. Premium - Live chat + Emails : ₹ 3528/Agent/Month

HelpCrunch also provides a free trial to users.

What are the top 5 features for HelpCrunch?

The top 5 features for HelpCrunch are:

  • Google Analytics
  • Webmaster & Sitemap
  • Agent Scheduling
  • Assignment Management
  • Customizable Branding

What type of customer support is available from HelpCrunch?

The available support which HelpCrunch provides is:

  • Phone
  • Email
  • Live support
  • Tickets
  • Training

What platforms does HelpCrunch support?

HelpCrunch supports a variety of platforms including Android and IOS.

What types of businesses does HelpCrunch serve?

HelpCrunch serves a wide range of businesses, including but not limited to Startups, SMEs, Agencies & Enterprises.

How is HelpCrunch commonly used?

HelpCrunch is commonly used for various purposes, such as Email Marketing, Customer Engagement, Customer Service and more.

Who are the primary competitors of HelpCrunch?

The three major competitors of HelpCrunch are ConnectyCube, Frontman and Howazit. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.

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