HelpCrunch
What is HelpCrunch?
All-in-one customer communication software for support, marketing, and sales teams. Main features as Live chat, Email marketing, Helpdesk. HelpCrunch is a perfect tool for SaaS, e-commerce, and any type of online business that don't want to overspend.
HelpCrunch Starting Price
$ 15/Agent/Month
Our Awards and Recognition
Talk with a software expert for free. Get a list of software that's great for you in less than 10 minutes.
Key Features of HelpCrunch
Here are the powerful features that make HelpCrunch stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Audio / Video Conferencing
- Chat/Messaging
- Email Management
- Employee Directory
- Event Calendar
- File Sharing
- Agent Scheduling
- Alerts / Escalation
- Analytics
- Analytics/ROI Tracking
- Appointment Management
- Appointment Scheduling
- Assignment Management
- Audience Segmentation
- Auto Dialer
- Automatic Chat Translation
- 2-Way Messaging
- A/B Testing
- Abandoned Cart Saver
- Access control
- Access Controls
- Account Based Marketing
- Action Management
- Activity Tracking
- Affiliate Management
- Affiliate Tracking
- All-in-One Marketing
- Analytics
- Analytics / ROI Tracking
- Analytics/ROI Tracking
- Approval Process Control
- Archiving & Retention
- Analytics
- Batch Communications
- Chat / Messaging
- Churn Management
- Communication Management
- Community Management
- Content Management
- Content Syndication
- Customer Engagement
- Customer Experience
- Customer Feedback
- Customer Loyalty
- Customer Satisfaction
- Email Distribution
- Event Marketing
- Experience Management
- 360 Degree Feedback
- Action Management
- Agent Productivity
- Alerts & Notifications
- Alerts / Escalation
- Alerts/Escalation
- Analytics
- Annotations
- Appointment Management
- Archiving
- Auto-tag tickets
- Automated Routing
- Batch Communications
- Billing & Invoicing
- Blogs
- Brand Management
- Additional Language
- Advanced Reporting
- AI Chatbots
- AI Customer Service
- AI Knowledge Base
- AI Tools
- API Integration
- Bot Building & Solutions
- Broadcast & Campaigns
- Channel Management
- Chatbot
- Chatbot Configuration
- ChatGPT Apps
- Conversation Flow Builder
- Conversational AI
- Conversational Support
HelpCrunch Pricing
Here are the pricing plans for HelpCrunch. Choose the plan that best fits your requirements and budget. Get Detailed HelpCrunch pricing as per your requirements.
- 1 Agent
- 3 chat auto messages
- Full chat customization
- 1 Domain or app
- Personal onboarding assistant
- Unlimited chat auto messages
- Advanced chat customization
- Chat widget unbranding
- Up to 3 domains or apps
- Personal onboarding assistant
- 1 Agent
- 3 chat auto messages
- Full chat customization
- Up to 5,000 emails
- 1 Domain or app
- Personal onboarding assistant
- Unlimited chat auto messages
- Advanced chat customization
- Chat widget unbranding
- Unlimited email auto messages
- Up to 10,000 emails
- Up to 3 domains or apps
- Personal onboarding assistant
HelpCrunch Specifications
Get a closer look at the technical specifications and system requirements for HelpCrunch. Find out if it's compatible with your operating system and other software.
HelpCrunch Comparisons
Compare HelpCrunch with other similar options available in Live Chat Software. Explore the key differences to see why it's the top choice for businesses and individuals.
HelpCrunch Description
Here's the comprehensive description of HelpCrunch. Gain a brief understanding of its unique features and exceptional benefits.
HelpCrunch is customer communication software that helps your teams acquire, convert more leads, and support your customers better.
- Modern Live chat - help, engage and convert your website visitors in real time.
- Email marketing automation - target customers with personalized email marketing campaigns.
- Simple Helpdesk - manage multi-channel customer communication from one dashboard.
HelpCrunch is an affordable and flexible solution for growing online businesses.
Overall HelpCrunch Reviews
Thinking about using HelpCrunch? Check out verified user reviews & ratings based on HelpCrunch's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.
HelpCrunch Pros and Cons
"As a small startup, we evaluated a lot of software. While Intercom is a common choice, its pricing model was not suitable for us as we have so many users on free trials and Intercom charges per contact."
"Fast, Easy to setup and integrate with any eCommerce website."
"Very easy to use and multi language"
"There are some minor features we would like to see as we are mostly using the product for onboarding customers. One is being able to send push notifications instead of emails, we are a mobile-first product so that would be awesome"
"I can not see any cons for now."
"No support the week end"
Alternatives of HelpCrunch
Explore alternative software options that can fulfill similar requirements as HelpCrunch. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.
HelpCrunch FAQs
How much does HelpCrunch cost?
The starting price of HelpCrunch is ₹ 1080/Agent/Month. It has different pricing plans:
- Standard - Live chat : ₹ 1080/Agent/Month
- Premium - Live chat : ₹ 1800/Agent/Month
- Standard - Live chat + Emails : ₹ 2088/Agent/Month
- Premium - Live chat + Emails : ₹ 3528/Agent/Month
HelpCrunch also provides a free trial to users.
What are the top 5 features for HelpCrunch?
The top 5 features for HelpCrunch are:
- Google Analytics
- Webmaster & Sitemap
- Agent Scheduling
- Assignment Management
- Customizable Branding
What type of customer support is available from HelpCrunch?
The available support which HelpCrunch provides is:
- Phone
- Live support
- Tickets
- Training