HelpDesk
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What is HelpDesk?
HelpDesk is a ticketing solution that your customer support team can use to optimize their communication with customers. With easy-to-use collaboration tools, your team can limit their efforts and multiply their results.
HelpDesk Starting Price
$ 19/Agent/Month
Our Awards and Recognition
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Key Features of HelpDesk
Here are the powerful features that make HelpDesk stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Ticket Management
- Automated Ticket Routing
- Knowledge Base
- Self Service Portal
- Multi Channel Support
- Sla Management
- Customizable Templates
- Reporting And Analytics
- Customer Feedback
- Collaboration Tools
- Mobile Access
- Integration Capabilities
- Canned Responses
- Asset Management
- Incident Management
- Change Management
- Problem Management
- Service Catalog
- User Management
- Escalation Management
HelpDesk Screenshots
HelpDesk Pricing
Here are the pricing plans for HelpDesk. Choose the plan that best fits your requirements and budget. Get Detailed HelpDesk pricing as per your requirements.
- Tagging
- Attachements
- Ticket Details
- Email Channel
- Categories
- Smar search
- Filters
- Canned responses
- Email notifications
The pricing information for HelpDesk is sourced either directly from the software provider or publicly available materials. To get the most accurate and up-to-date costs, we advise reaching out to the vendor.
The pricing information was last updated on 4th December 2024.
Free Trial is available
HelpDesk Specifications
Get a closer look at the technical specifications and system requirements for HelpDesk. Find out if it's compatible with your operating system and other software.
HelpDesk Comparisons
Compare HelpDesk with other similar options available in Help Desk Software. Explore the key differences to see why it's the top choice for businesses and individuals.
HelpDesk Description
Here's the comprehensive description of HelpDesk. Gain a brief understanding of its unique features and exceptional benefits.
HelpDesk is a ticketing solution that your customer support team can use to optimize their communication with customers. With easy-to-use collaboration tools, your team can limit their efforts and multiply their results.
HelpDesk fosters teamwork and simplifies the customer support process. Your team can use tagging and adding private notes to cooperate faster. All the tickets are well structured in one easy-to-navigate platform. HelpDesks also provides data encryption which maximizes the security level.
You're offered a simple pricing option with a single subscription plan. Every detail is designed to nurture simplicity and maximize efficiency.
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HelpDesk FAQs
How much does HelpDesk cost?
The starting price of HelpDesk is $ 19/Agent/Month. It has different pricing plans:
- HelpDesk : $ 19/Agent/Month
HelpDesk also provides a free trial to users.
What are the top 5 features for HelpDesk?
The top 5 features for HelpDesk are:
- Document Management
- Email Integration
- Customizable Branding
- Surveys & Feedback
- Alerts/Escalation
What type of customer support is available from HelpDesk?
The available support which HelpDesk provides is:
What types of businesses does HelpDesk serve?
HelpDesk serves a wide range of businesses, including but not limited to Freelancer, Startups, SMBs, Mid-Market, Enterprises & .
How is HelpDesk commonly used?
HelpDesk is commonly used for various purposes, such as Customer Service and more.
Who are the primary competitors of HelpDesk?
The three major competitors of HelpDesk are HubSpot Service Hub, elevio and ActivDesk. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.
