What is HelpOnClick?

HelpOnClick is popular live chat software. It is completely focused on providing small and medium businesses with affordable and simple web solutions, helping them evolve into market giants. HelpOnClick facilitates the support teams to provide real-time online assistance to the clients with the help of a chat interface.

Pricing

HelpOnClick Starting Price

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HelpOnClick Screenshots

Key Features of HelpOnClick

Here are the powerful features that make HelpOnClick stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Agent Scheduling
  • Proactive Chat
  • Supervise Chats
  • Virtual Assistant

HelpOnClick Specifications

Get a closer look at the technical specifications and system requirements for HelpOnClick. Find out if it's compatible with your operating system and other software.

Deployment :
Any
Subscription Plan :
Monthly, Yearly
Accessibility :
API
Customization
Mobile Support
Desktop Platforms :
MacOs
Windows
Language Support :
English
Business :
Freelancers
StartUps
SMBs
Available Support :
Email
Phone
Live Support
Tickets
HelpOnClick Categories on SoftwareSuggest :
Company Details :
Company Name : HelpOnClick, Inc
Headquarter : Plano
Website : Visit Website
Full Address : P.O. Box 250133 Plano, TX 75025-0133
HelpOnClick, Inc logo
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HelpOnClick Description

Here's the comprehensive description of HelpOnClick. Gain a brief understanding of its unique features and exceptional benefits.

Features:

  • Customize
  • Marketing
  • Chat Live
  • Get Reports
  • Integrate

HelpOnClick Videos

Overall HelpOnClick Reviews

Thinking about using HelpOnClick? Check out verified user reviews & ratings based on HelpOnClick's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

4.7/5

Based on 3 Reviews

Write a Review Or
Ask a question
Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 4.3

Value for money

Out of 5

Customer support Customer support 4.3

Customer support

Out of 5

Likelihood to recommend Likelihood to recommend 96.7%

Likelihood to recommend

Out of 100%

HelpOnClick Pros and Cons

"Easy to use, easy to link to web site, service very appreciated from customers, helps to increase sales when the customer can have help live about a product that he wants to add to the cart.I really appreciate this tool and even more when I see that"

"The usefulness. As the company administrator, I appreciate being able to make full use of the software's features to gain a better understanding of how my staff is utilizing it and how we can better serve our clients."

"The best thing on this software is it's fast and reliable and easy to use"

"Their customer service is very slow to respond,if they respond at all.Trying to live chat with them takes forever,which is bad when you are sellinga livechat solution.It does not work well withGoogle chrome.I can only use it with Edge.I prefer.google"

"I might want to all the more likely comprehend the way client's are taking when they are on my site when they leave a message. I don't know whether this is through HelpOnClick or an outsider, however I figure the product ought to enlighten us seriously regarding what individuals are prepared/taking a gander at when they leave us a message late night. When users do not specify which products they are interested in or inquire about pricing, this would be very helpful for us businesses."

"The software is very good but the ui can be a little improved so it's usage can be smooth"

3 HelpOnClick Reviews

Hear directly from customers who have used HelpOnClick. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.

islam.P.

Manager

Used the software for : 6-12 months (Weekly)

Company Size :11-50 employees

Verified By : linkedin

5.0

Sep 25, 2023

Review for HelpOnClick

Easy to use, pretty intuitive. Very much like I can turn off the sound (that gets irritating after awhile)I like that I can see what a customer is typing before their response pops up. Allows me to be proactive in answering questions for them.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

HelpOnClick After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about HelpOnClick?

Easy to use, easy to link to web site, service very appreciated from customers, helps to increase sales when the customer can have help live about a product that he wants to add to the cart.I really appreciate this tool and even more when I see that

What do you dislike about HelpOnClick?

Their customer service is very slow to respond,if they respond at all.Trying to live chat with them takes forever,which is bad when you are sellinga livechat solution.It does not work well withGoogle chrome.I can only use it with Edge.I prefer.google

What features is HelpOnClick currently missing?

i dnt' miss any features

What other products like HelpOnClick have you used or evaluated?

I really appreciate this tool and even more when I see that customers love it too.

GorleH.

Free

Used the software for : 6-12 months (Daily)

Company Size :51-200 employees

4.0

May 30, 2023

HelpOnClick is useful?

With this app, we have assisted so many customers; that alone is worth the price. HelpOnClick has even been used by some customers to request quotes. We love it because it makes it easy for our customers to get in touch with us and gets answers to most of their questions.

Feature Feature 3

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

HelpOnClick After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about HelpOnClick?

The usefulness. As the company administrator, I appreciate being able to make full use of the software's features to gain a better understanding of how my staff is utilizing it and how we can better serve our clients.

What do you dislike about HelpOnClick?

I might want to all the more likely comprehend the way client's are taking when they are on my site when they leave a message. I don't know whether this is through HelpOnClick or an outsider, however I figure the product ought to enlighten us seriously regarding what individuals are prepared/taking a gander at when they leave us a message late night. When users do not specify which products they are interested in or inquire about pricing, this would be very helpful for us businesses.

What features is HelpOnClick currently missing?

Some are there like problems on crm

What other products like HelpOnClick have you used or evaluated?

Zoho desk and nestdesk

Anik

Hr

Used the software for : 1-2 years (Weekly)

Company Size :11-50 employees

Verified By : google

5.0

Feb 20, 2023

A nice and easy to use software

By using this software, assisting the site visitor has become easy helponclick and helped our organization's websites develop.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

HelpOnClick Mobile App Experience

1 2 3 4 5 6 7 8 9 10

HelpOnClick After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about HelpOnClick?

The best thing on this software is it's fast and reliable and easy to use

What do you dislike about HelpOnClick?

The software is very good but the ui can be a little improved so it's usage can be smooth

What features is HelpOnClick currently missing?

Nope

What other products like HelpOnClick have you used or evaluated?

Avast antivirus,etc

Alternatives of HelpOnClick

Explore alternative software options that can fulfill similar requirements as HelpOnClick. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

HelpOnClick FAQs

What are the top 5 features for HelpOnClick?

The top 5 features for HelpOnClick are:

  • Agent Scheduling
  • Proactive Chat
  • Supervise Chats
  • Virtual Assistant

What type of customer support is available from HelpOnClick?

The available support which HelpOnClick provides is:

  • Phone
  • Email
  • Live support
  • Tickets

Where is the headquarters/company of HelpOnClick located?

The headquarters/company of HelpOnClick is located at Plano.

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