20 Best Competitors and Alternatives to Helpshift

Showing 1 - 20 of 153 products
#1

Zendesk's solution is good, it allows us to manage our clients' support tickets and enables us to have a page where each client can open a case directly without having to call the help desk. It also allows us to have a knowledge base that can be accessed by engineers and ... Read Zendesk Reviews

Starting Price: $19 Agent/Month

Mobile App
API

Comparison:

Zendesk VS TOPdesk

Common Zendesk and Helpshift Alternatives

Zendesk review compared to Helpshift

"Good ticket management" - Javier D'Addino

#2

Well as you know everything has two side. So, also this software has pros and cons.but overall its nice.u must try it and observed. It isn't good.By the way I'm not expert so ,I didn't tell you more about this. I'm really impressed by it. So, I recommend it to every person to use... Read ManageEngine ServiceDesk Plus Reviews

Starting Price: $8 Technician/Month

Common ManageEngine ServiceDesk Plus and Helpshift Alternatives

ManageEngine ServiceDesk Plus review compared to Helpshift

"I used this for a good time, it's best" - Mudit Mishra

#3

Very easy to keep everything organized and to keep track of everything. We are a small and growing e-commerce business using Hiver for 2+ years. It helps to keep everything from being lost in the shuffle and allows us to share important information about our clients amongst the t... Read Hiver Reviews

Starting Price: $14 User/Month

Comparison:

Hiver VS Front

Common Hiver and Helpshift Alternatives

Hiver review compared to Helpshift

"They are fantastic at onboarding. They kept offering follow ups even when everybody was up and using it." - Waleed Farooq

#4

Salesforce has been instrumental in helping our business grow. The platform's versatility, automation, and analytics tools have streamlined our operations and improved our ability to serve our customers. While there is a learning curve, the investment is worth it, and the res... Read Salesforce Reviews

Starting Price: $25 User/Month

Mobile App
API

Common Salesforce and Helpshift Alternatives

Salesforce review compared to Helpshift

"Budget friendly, yet exhaustive CRM " - Pratik Jha

#5

I have used this platform and obtained too much knowledge about how to solve our business planning issues and other projects. Best and best place to meet up with new ideas. Read Freshdesk Reviews

Starting Price: Available on Request

API

Common Freshdesk and Helpshift Alternatives

Freshdesk review compared to Helpshift

"Review for freshdesk " - Iqra Khadim

#6

So far it has proven to be a very stable and efficient program. It has the option to print remotely. It works perfectly with SaaS and web implementations. The screen can be shared. Multiple monitors can be accessed using the remote desktop software. Has a solid file transfer mode Read RemotePC Reviews

Starting Price: Available on Request

Comparison:

RemotePC VS LogMeIn

RemotePC review compared to Helpshift

"RemotePC is one of the best softwares to work remotely" - Avinash mishra

#7

Essential tool for ticketing purpose, provides many features and services. Includes the ITIL practices such as Incident, problem, change management. Can link tickets to one another. Can be integrated with other softwares Read SysAid Reviews

Starting Price: Available on Request

Common SysAid and Helpshift Alternatives

SysAid review compared to Helpshift

"Good and essential tool for ticketing purpose" - Prachi

#8

Wonder full app! I really like the user interface, dashboard and also like the QR code feature. Satisfied with the app management system. Thank you ubiAttendance Read ControlHippo Reviews

Starting Price: Available on Request

Common ControlHippo and Helpshift Alternatives

ControlHippo review compared to Helpshift

"Wonderful App" - Riya Shakya

#9

Hubspot has made email campaigning easier for my organization. The features are good but it need a little bit of technical know-how to maneuver, even though there are guide pop-ups to teach how to use each feature Read Hubspot CRM Reviews

Starting Price: $45 Per Month

Mobile App

Common Hubspot CRM and Helpshift Alternatives

Hubspot CRM review compared to Helpshift

"The use of Hubspot CRM" - Judith Richard

#10

We love using live agents on a daily bases. Saves us lots of time. We know when and what to do. We do not forget to write to any of our customers. And it's straightforward to use. Read LiveAgent Reviews

Starting Price: $9 Agent/Month

Mobile App
API
Free Trial

Common LiveAgent and Helpshift Alternatives

LiveAgent review compared to Helpshift

"easy to use and very helpful customer service tool" - Jozef

#11

The profile enrichment and webform connection features have greatly enhanced my ability to maintain a large contacts database. Also, the detailed contact dashboard allows for customization. Read BIGContacts Reviews

Starting Price: $5 User/Month/Billed Annually

API
Free Trial

Common BIGContacts and Helpshift Alternatives

BIGContacts review compared to Helpshift

"Smooth-running solution for contact management" - Shrishti Singh

#12

Onboarding employees became a lot easier once we implemented ProProfs Knowledge Base. Using the ready-made templates, we could effortlessly create various documents like HR policies and employee handbooks. Moreover, the tool allowed our new hires to complete the onboarding proces... Read ProProfs Knowledge Base Reviews

Starting Price: $79 Per Month (Annually)

API
Free Trial

Common ProProfs Knowledge Base and Helpshift Alternatives

ProProfs Knowledge Base review compared to Helpshift

"Streamlined our employee onboarding process" - vaibhav dutt

#13

I am using EngageBay with one of my clients, a small travel business. We have been using EngageBay for almost 3 years now for our newsletters, customer service, and marketing automation in two languages. We integrated EngageBay with GravityForms on our WP site and automated the c... Read EngageBay Reviews

Starting Price: Available on Request

Free Trial

Common EngageBay and Helpshift Alternatives

EngageBay review compared to Helpshift

"Comprehensive CRM cloud software with great value for money" - Christina Oehler (Comquat)

#14

We started using ProProfs Help Desk as a replacement for our in-house ticketing system. The tool was recommended to us by many businesses who had lately adopted multiple ProProfs products. We use this tool to efficiently handle all our inbound and outbound email communications fr... Read ProProfs Help Desk Reviews

Starting Price: $30 Per Month

API
Free Trial

Common ProProfs Help Desk and Helpshift Alternatives

ProProfs Help Desk review compared to Helpshift

"One of the best ticketing software available in the market" - Bernice Sander

#15

Spoke Help Desk is a fully featured Help Desk Software designed to serve Enterprises, Startups. Spoke Help Desk provides end-to-end solutions designed for Web App. This online Help Desk system offers Multi-Channel Communication, Full Text Search, Aut... Learn more about Spoke Help Desk

Starting Price: Available on Request

API

Common Spoke Help Desk and Helpshift Alternatives

#16

Dixa is a fully featured Help Desk Software designed to serve SMEs, Startups. Dixa provides end-to-end solutions designed for Macintosh. This online Help Desk system offers Manual Dialer, Real-time Chat, Call Logging, Escalation Management, Multi-Cha... Learn more about Dixa

Starting Price: Available on Request

API

Comparison:

Dixa VS Zendesk

Common Dixa and Helpshift Alternatives

#17

C-Desk is a complete help desk software that links & helps in inter-department communication. It takes care of all customer service requests and helps conduct surveys and polls at the organization level. Learn more about C-Desk

Starting Price: Available on Request

Common C-Desk and Helpshift Alternatives

#18

An all in one web-based software, Focalscope is a powerful help desk ticketing software and also provides Live chat system. It connects data seamlessly between communication channels and supports cloud-based solutions. Learn more about FocalScope

Starting Price: $9 Per Month

API
Free Trial

Common FocalScope and Helpshift Alternatives

#19

Atera is a cloud-based IT management platform for Managed Service Providers (MSPs) and IT professionals. It provides a range of features to help manage and support IT networks, including remote monitoring and management, ticketing and issue tracking, patch management, backup and ... Read Atera Reviews

Starting Price: $99 Per User

Mobile App
API
Free Trial

Comparison:

Atera VS NinjaOne

Common Atera and Helpshift Alternatives

Atera review compared to Helpshift

"My personal review " - Naeem Ahmed

#20

Trengo is a fully featured Help Desk Software designed to serve Startups, SMEs. Trengo provides end-to-end solutions designed for Web App. This online Help Desk system offers Email Integration, Ticket/Issue Tracking, Knowledge Base Management, Real-t... Read Trengo Reviews

Starting Price: Available on Request

API

Comparison:

Trengo VS Freshdesk

Common Trengo and Helpshift Alternatives

Last Updated: October 19, 2023