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Best Competitors and Alternatives to Helpshift
Category Champions | 2025
User Review
All I can say about Salesforce is that it's unique and easy to use. I have been using the authenticator for almost a year now, or probably more than 6 months. Read Salesforce Reviews
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Common Alternatives of Salesforce and Helpshift
Salesforce review compared to Helpshift
"Experiences using Salesforce " - Chukwuemeka Ogbonna - Developer
Most users consider Salesforce is an excellent Helpshift alternative.
89.5% of users recommend this product
Category Champions | 2025
User Review
I am amazed at how many features the platform offers for the price. This product provides more features and functionality than some of the larger competitors but at a much lower cost. The system is user-friendly and easy to train clients on, which is always a major benefit for us... Read EngageBay Reviews
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Software Common with Helpshift and EngageBay
EngageBay review compared to Helpshift
"Excellent Feature rich tool" - Sean - Marketing Director
Most users consider EngageBay is an excellent Helpshift alternative.
97.2% of users recommend this product
Category Champions | 2025
User Review
JIRA helps us track the status of any defect or task. This task can be reassigned to the concerned person. It also triggers an email to that person's email ID. It aids in better version control. JIRA helps maintain an agile approach. Read Jira Software Reviews
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Alternatives of Jira Software and Helpshift
Jira Software review compared to Helpshift
"JIRA" - Anvesha Verma - Analyst
91.8% of users recommend this product
Category Champions | 2025
User Review
Enhancements are needed in asset management and task time entry reports. Additionally, a shared calendar with all tasks should be added. Read Zoho Desk Reviews
Categories in Common with Zoho Desk
Common Helpshift and Zoho Desk Alternatives
Zoho Desk review compared to Helpshift
"Full Ticketing system " - Radwa - Product Manger
90.3% of users recommend this product
Category Champions | 2025
User Review
We use LiveAgent for our startup company. The software has been very easy to use, and the support was great in helping us get set up. We definitely recommend others give it a try. Read LiveAgent Reviews
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Alternatives of LiveAgent and Helpshift
LiveAgent review compared to Helpshift
"Saved our company hours of time" - Brandon - IT Manager
91% of users recommend this product
Category Champions | 2025
User Review
We can keep track of all pending tasks using the tasks and to-do list. It’s also easy to set the priority statuses for these tasks, so important deadlines are not missed. BIGContacts also enables us to create automated workflows to define custom triggers for actions to be perfo... Read BIGContacts Reviews
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Alternatives of BIGContacts and Helpshift
BIGContacts review compared to Helpshift
"Great for recurring tasks & automated actions" - ANUSHKA
96.7% of users recommend this product
Category Champions | 2025
User Review
With ProProfs Knowledge Base, we have successfully built a customer support portal for our customers. They are pleased that they no longer have to call or email our support team for trivial issues. Ticket volume has decreased, and we now only receive tickets for critical customer... Read ProProfs Knowledge Base Reviews
Categories in Common with ProProfs Knowledge Base
Software Common with Helpshift and ProProfs Knowledge Base
ProProfs Knowledge Base review compared to Helpshift
"Its reporting system is super helpful" - John clevin
90% of users recommend this product
Category Champions | 2025
User Review
I love how easy it is to integrate ProProfs Help Desk with Salesforce and MS Dynamics. We personally use Salesforce as our go-to CRM solution, and connecting these two tools has proven to be a game changer. Whenever there is an inquiry related to product pricing or a sales event,... Read ProProfs Help Desk Reviews
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Common Helpshift and ProProfs Help Desk Alternatives
ProProfs Help Desk review compared to Helpshift
"Great tool to bridge the gap between support and sales teams!" - Digital Mukul - SEO Manager
94% of users recommend this product
Category Champions | 2025
User Review
We have been using the Favor Helpdesk as a ticket management system for our organization. It is a great system with an excellent user interface for both users and administrators. Vendor support is outstanding and efficient in resolving issues or assisting with configurations. Read Faveo HelpDesk Reviews
Categories in Common with Faveo HelpDesk
Software Common with Helpshift and Faveo HelpDesk
Faveo HelpDesk review compared to Helpshift
"Easy to use, efficient and a complete solution" - Jouser Villegas - Infrastructure manager
98.5% of users recommend this product
Contenders | 2025
User Review
I have been working in IT support for more than 9 years. I have been using this tool in different companies for 6 years, and I have not seen such an amazing one yet. I have also worked with BMC Remedy, MAP, and Clarify, but this tool is above all. Read ServiceNow ITSM Reviews
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Common Alternatives of ServiceNow ITSM and Helpshift
ServiceNow ITSM review compared to Helpshift
"Best ticketing tool in the market. Above all other running tools " - Jasmeet Sachdeva
78% of users recommend this product