What is Helpy?

Helpy is a great helpdesk system, and its even better that it is open-source software. Rather than relying on an internal reporting system, Helpy is fully integrated with Google Analytics. Track and view reports on how many tickets are coming in, as well as the productivity of agents.

Pricing

Helpy Starting Price

$ 199/Month/Bill annually

Awards
Helpy Award

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Key Features of Helpy

Here are the powerful features that make Helpy stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Ticket Management
  • Knowledge Base
  • Community Forums
  • Email Integration
  • Customizable Branding
  • Multi Language Support
  • Automated Responses
  • Analytics And Reporting
  • Customer Feedback
  • Role Based Access Control
  • Sla Management
  • Custom Fields
  • Macros And Canned Responses
  • Mobile Friendly
  • Custom Workflows
  • Third Party Integrations
  • Self Service Portal
  • Real Time Notifications
  • Customizable Templates
  • Api Access
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Helpy Screenshots

Helpy Pricing

Here are the pricing plans for Helpy. Choose the plan that best fits your requirements and budget. Get Detailed Helpy pricing as per your requirements.

Global
$ 199
Month/Bill annually
  • Phone Support
  • Unlimited Agents
  • Auto Translate KB
  • Audit Log
  • 10,000 Tickets/month
  • Email Preconfigured
  • Optional Branding
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International
$ 89
Month/Billed Annually
  • Global+
  • Email Support
  • 4000 Tickets/month
  • Email Preconfigured
  • Optional Branding
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Local
$ 29
Month/Billed Annually
  • Community Support
  • Unlimited Agents
  • 1000 Tickets/month
  • Email Preconfigured
  • Optional Branding
Get Pricing

The pricing information for Helpy is sourced either directly from the software provider or publicly available materials. To get the most accurate and up-to-date costs, we advise reaching out to the vendor.

The pricing information was last updated on 4th December 2024.

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Helpy Specifications

Get a closer look at the technical specifications and system requirements for Helpy. Find out if it's compatible with your operating system and other software.

Company Details :
Company Name : Helpy.io
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Business :
StartUps
SMBs
Mid-Market
Available Support :
Email
Helpy Categories on SoftwareSuggest :

Helpy Description

Here's the comprehensive description of Helpy. Gain a brief understanding of its unique features and exceptional benefits.

Helpy includes support for Multilingual help sites, and multilanguage knowledgebase articles. Helpy is largely a project of passion, and represents many hours of time spent coding, researching, developing ideas, documenting features, writing translations and helping to spread the word. Helpy Includes a full featured helpdesk which keeps all customer communications in one place integrated with email and linked to knowledgebase.

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Alternatives of Helpy

Explore alternative software options that can fulfill similar requirements as Helpy. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

Helpy FAQs

How much does Helpy cost?

The starting price of Helpy is $ 199/Month/Bill annually. It has different pricing plans:

  1. Global : $ 199/Month/Bill annually
  2. International : $ 89/Month/Billed Annually
  3. Local : $ 29/Month/Billed Annually

Helpy also provides a free trial to users.

What are the top 5 features for Helpy?

The top 5 features for Helpy are:

  • Email Integration
  • Customer DataBase
  • Self Service Portal
  • Live chat system
  • Knowledge Base

What type of customer support is available from Helpy?

The available support which Helpy provides is:

  • Email

What types of businesses does Helpy serve?

Helpy serves a wide range of businesses, including but not limited to Startups, SMBs & Agencies.

How is Helpy commonly used?

Helpy is commonly used for various purposes, such as Self Hosted Help Desk and more.

Who are the primary competitors of Helpy?

The three major competitors of Helpy are Hornbill Service Manager, Oxygen and Missive. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.

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