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HoduCC Contact Center
What is HoduCC Contact Center?
HoduCC Omnichannel offers a streamlined end-to-end communication solution. Its effective use of data allows seamless experience across all channels including Voice, Video, Email, SMS, Live Chat, Integration with Facebook, Twitter, Whatsapp for Business & Instagram.
HoduCC Contact Center Starting Price
Click here to get detailed pricing as per your requirements.
HoduCC Contact Center Awards
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Our Awards and Recognition
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HoduCC Contact Center Screenshots
Key Features of HoduCC Contact Center
- CRM
- Call Center
- Lead Management
- Contact Management
- Call Routing
- Internal Call Transfer
- Call Recording
- Call Logs
- Customer DataBase
- Call Management
- Application Integration
- Social Media Integration
- Real Time Monitoring
- Live chat system
- Real Time Reporting
- Surveys & Feedback
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HoduCC Contact Center Users
Business
- Freelancers
- StartUps
- SMEs
- Agencies
- Enterprises
Available Support
- Phone
- Live Support
- Training
- Tickets
Specifications
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Deployment:
On Premises
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Payment:
Onetime(Perpetual license)
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Api
-
Customization
-
Mobile Support
Desktop Platforms
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Web App
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Windows
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Mac
Mobile Platforms
-
Android
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iOS
Language Support
- English
HoduCC Contact Center Categories on SoftwareSuggest
Company Details
Company Name :
HoduSoft Pvt. Ltd.
Headquarter :
Ahmedabad
Website :
Full Address :
1403/04, Shilp Epitome, near Infostretch., behind Rajpath Rangoli Road, Ahmedabad, Gujarat 380054
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Starting at $ 20
Available on request
HoduCC Contact Center Description
Improve business communication and enhance customer experience with omnichannel contact center software (HoduCC). We offer the ultimate end-to-end communication solutions that boost the productivity and efficiency of agents. The contact center software undoubtedly accommodates the demands of sales and operations. Also, it presents an extensive range of features and functionality. If there is a necessity for customization, we can absolutely match your requirements.
HoduCC is a perfect choice to deliver quick, improved, and measurable call center operations, and win over customers. Its distinct functionalities make it a preferred choice among the call center businesses.
Have look at the key features of HoduCC:
- Predictive Dialer
- Auto Dialer
- Automatic Call Distribution
- Multi-level IVR
- Real-time Analytics & Reports
- Skill-based Mapping
- Single-tenant/Multi-tenant
- WebRTC Phone
HoduCC Contact Center Software offers a comprehensive range of powerful add-on modules designed to enhance your contact center operations. Add On Features: WhatsApp Bot, Voice Transcription, Quality Analysis, WhatsApp Broadcasting, SMS Broadcasting, and Survey Module.
Resources
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HoduCC Contact Center Videos
Integrations
zoho, salesforce, zendesk
Overall Reviews
HoduCC Contact Center Pros and Cons
Pros
"Best for small business like start up and small company. They provide excellent support to us regarding setup and use of call center software. They include all feature that any call center software required. In addition they also provide CRM integration in call center software."
"I would like to highly recommend HoduCC software for small to large scale businesses. Social-Media integration is the best module in HoduCC. Support team is highly professional and available 24*7. They provide chrome extension as well. Chorme extension is very useful features in HoduCC."
Cons
"I dont have any bad experience in HoduCC."
"I have not experienced any major issues."
HoduCC Contact Center Reviews (2)
Sindhav
SEO Executive
Used the software for : Less than 6 months
Company Size :51-200 employees
Best Call Center For small Enterprise
Overall, HoduCC is the best and perfect choice of mine for the company and I am happy with my decision. Autodialer and multi-level IVR in HoduCC reduce our call center agent time and increase work productivity.
What do you like best about HoduCC Contact Center?
Best for small business like start up and small company. They provide excellent support to us regarding setup and use of call center software. They include all feature that any call center software required. In addition they also provide CRM integration in call center software.
What do you dislike about HoduCC Contact Center?
I dont have any bad experience in HoduCC.
Useful 0
Hiten
Teal Lead - Marketing
Used the software for : More than 1 year
Company Size :51-200 employees
Excellent Call Center Software
Overall, HoduSoft is the best part of our company. It has increased our team productivity and customer satisfaction ratio.
What do you like best about HoduCC Contact Center?
I would like to highly recommend HoduCC software for small to large scale businesses. Social-Media integration is the best module in HoduCC. Support team is highly professional and available 24*7. They provide chrome extension as well. Chorme extension is very useful features in HoduCC.
What do you dislike about HoduCC Contact Center?
I have not experienced any major issues.
Useful 0
HoduCC Contact Center FAQs
What apps do HoduCC Contact Center integrate with?
HoduCC Contact Center integrates with various apps:
- zoho
- salesforce
- zendesk
What are the top 5 features for HoduCC Contact Center?
The top 5 features for HoduCC Contact Center are:
- CRM
- Call Center
- Lead Management
- Contact Management
- Call Routing
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