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HoduCC Contact Center
What is HoduCC Contact Center?
HoduCC Omnichannel offers a streamlined end-to-end communication solution. Its effective use of data allows seamless experience across all channels including Voice, Video, Email, SMS, Live Chat, Integration with Facebook, Twitter, Whatsapp for Business & Instagram.
Pricing
HoduCC Contact Center Starting Price
Get Detailed HoduCC Contact Center pricing as per your requirements.
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HoduCC Contact Center Screenshots
Key Features of HoduCC Contact Center
Here are the powerful features that make HoduCC Contact Center stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
Call Center Software
Predictive Dialer Software
Telemarketing Software
Telecommunication Software
Auto Dialer Software
- Action Management
- Activity Tracking
- Agency Management
- Alerts / Escalation
- Analytics
- Application Integration
- Applications Management
- Appointment Management
- Archiving
- Assessments
- Audio / Video Conferencing
- Audit Management
- Auto Dealer
- Auto Dialer
- Auto-Dialing
- Automated Notices
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- Insurance Tracking
- Skills & Competencies
- Task Management
- Work Hour Tracking
- AI / Machine Learning
- Analytics
- Auto Dialer
- Auto-Dialing
- By-Extension Reporting
- Call Center Management
- Call Duration
- Call List Management
- Call Logging
- Call Management
- Call Monitoring
- Call Recording
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- Quotes
- Assign tasks
- Auto Dialer
- Budget Management
- Call Logging
- Call Logs
- Call Monitoring
- Call Queuing
- Call recording
- Call Routing
- Call Scripting
- Call Transfer
- Campaign Management
- Cloud Access
- Compliance management
- Contact History
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- Auto-Dialer
- Call Center Management
- Call Monitoring
- Computer Telephony
- Contact Management
- Inbound Reporting
- IVR / Voice Recognition
- Outbound Reporting
- Predictive Dialer
- Telemarketing Management
- Voice & Data Integration
- Voice / SMS Alerts
- VoIP
- Call Center Management
- Call Management
- Call Recording
- Call Reporting
- Call Scripting
- Contact Management
- Customer DataBase
- Lead Management
- Performance Metrics
- Power Dialer
- Predictive Dialer
- Preview Dialer
- Progressive Dialer
- Surveys
HoduCC Contact Center Specifications
Get a closer look at the technical specifications and system requirements for HoduCC Contact Center. Find out if it's compatible with your operating system and other software.
Deployment :
On Premises
Subscription Plan :
Onetime(Perpetual license)
Accessibility :
Desktop Platforms :
Language Support :
Business :
Available Support :
HoduCC Contact Center Categories on SoftwareSuggest :
Integrations :
- zoho
- salesforce
- zendesk
Company Details :
HoduCC Contact Center Comparisons
Compare HoduCC Contact Center with other similar options available in Call Center Software. Explore the key differences to see why it's the top choice for businesses and individuals.
HoduCC Contact Center Description
Here's the comprehensive description of HoduCC Contact Center. Gain a brief understanding of its unique features and exceptional benefits.
Improve business communication and enhance customer experience with omnichannel contact center software (HoduCC). We offer the ultimate end-to-end communication solutions that boost the productivity and efficiency of agents. The contact center software undoubtedly accommodates the demands of sales and operations. Also, it presents an extensive range of features and functionality. If there is a necessity for customization, we can absolutely match your requirements.
HoduCC is a perfect choice to deliver quick, improved, and measurable call center operations, and win over customers. Its distinct functionalities make it a preferred choice among the call center businesses.
Have look at the key features of HoduCC:
- Predictive Dialer
- Auto Dialer
- Automatic Call Distribution
- Multi-level IVR
- Real-time Analytics & Reports
- Skill-based Mapping
- Single-tenant/Multi-tenant
- WebRTC Phone
HoduCC Contact Center Software offers a comprehensive range of powerful add-on modules designed to enhance your contact center operations. Add On Features: WhatsApp Bot, Voice Transcription, Quality Analysis, WhatsApp Broadcasting, SMS Broadcasting, and Survey Module.
HoduCC Contact Center Videos
Overall HoduCC Contact Center Reviews
Thinking about using HoduCC Contact Center? Check out verified user reviews & ratings based on HoduCC Contact Center's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.
HoduCC Contact Center Pros and Cons
"Best for small business like start up and small company. They provide excellent support to us regarding setup and use of call center software. They include all feature that any call center software required. In addition they also provide CRM integration in call center software."
"I would like to highly recommend HoduCC software for small to large scale businesses. Social-Media integration is the best module in HoduCC. Support team is highly professional and available 24*7. They provide chrome extension as well. Chorme extension is very useful features in HoduCC."
"I dont have any bad experience in HoduCC."
"I have not experienced any major issues."
2 HoduCC Contact Center Reviews
Hear directly from customers who have used HoduCC Contact Center. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.
Sindhav
SEO Executive
Used the software for : Less than 6 months
Company Size :51-200 employees
Best Call Center For small Enterprise
Overall, HoduCC is the best and perfect choice of mine for the company and I am happy with my decision. Autodialer and multi-level IVR in HoduCC reduce our call center agent time and increase work productivity.
What do you like best about HoduCC Contact Center?
Best for small business like start up and small company. They provide excellent support to us regarding setup and use of call center software. They include all feature that any call center software required. In addition they also provide CRM integration in call center software.
What do you dislike about HoduCC Contact Center?
I dont have any bad experience in HoduCC.
Useful 0
Hiten
Teal Lead - Marketing
Used the software for : More than 1 year
Company Size :51-200 employees
Excellent Call Center Software
Overall, HoduSoft is the best part of our company. It has increased our team productivity and customer satisfaction ratio.
What do you like best about HoduCC Contact Center?
I would like to highly recommend HoduCC software for small to large scale businesses. Social-Media integration is the best module in HoduCC. Support team is highly professional and available 24*7. They provide chrome extension as well. Chorme extension is very useful features in HoduCC.
What do you dislike about HoduCC Contact Center?
I have not experienced any major issues.
Useful 0
Alternatives of HoduCC Contact Center
Explore alternative software options that can fulfill similar requirements as HoduCC Contact Center. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.
HoduCC Contact Center FAQs
What apps do HoduCC Contact Center integrate with?
HoduCC Contact Center integrates with various apps:
- zoho
- salesforce
- zendesk
What are the top 5 features for HoduCC Contact Center?
The top 5 features for HoduCC Contact Center are:
- CRM
- Call Center
- Lead Management
- Contact Management
- Call Routing
What type of customer support is available from HoduCC Contact Center?
The available support which HoduCC Contact Center provides is:
- Phone
- Live support
- Tickets
- Training
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