Overall Hootsuite Reviews

Here's an unbiased review of Hootsuite. Discover how Hootsuite users rate its features, ease of use, customer support, and other aspects that contribute to its overall appeal.

4.6/5

Based on 7 Reviews

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Feature 4.6

Feature

Out of 5

Ease of use 4.7

Ease of use

Out of 5

Value for money 4.7

Value for money

Out of 5

Customer support 4.4

Customer support

Out of 5

Likelihood to recommend 93.3%

Likelihood to recommend

Out of 100%

Hootsuite Pros and Cons

"Ease of use, value for money, and ease of setup and integration with social media accounts."

"It helps me save my time."

"The features are very diverse, and they will help a team to schedule and view the insights of content. Easy to use and a good tool for automating the content."

"More detailed analytics, such as which employees are not liking the organizations posts."

"Everything is perfect. There are no cons."

"UI-UX could have been better. It is a reliable tool, but if the UI-UX is enhanced, it makes things very easy for us."

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Showing 7 out of 7 Reviews

Hear directly from customers who have used Hootsuite. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.

Ashita K.

Senior Manager-Communication

Used the software for : Less than 6 months (Daily)

Company Size :51-200 employees

4.0

Apr 04, 2024

Verified via Business email.

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Review Source: Organic

Loved the software

This software is recommended for social media analytics, especially for non-profits. It provides detailed analytics, including posting times, industry benchmarks, and competition analysis. It is easy to use with no prior training required. A great value for money!

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Hootsuite After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Hootsuite?

Ease of use, value for money, and ease of setup and integration with social media accounts.

What do you dislike about Hootsuite?

More detailed analytics, such as which employees are not liking the organizations posts.

What features is Hootsuite currently missing?

Brand mentions

What other products like Hootsuite have you used or evaluated?

Radarr

olivia j.

User

Used the software for : 2+ years (Daily)

Company Size :51-200 employees

5.0

Nov 21, 2022

Verified via Business email.

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Review Source: Organic

Hootsuite

This software is amazing. It saves me time by scheduling and publishing posts without any delay. I highly recommend you use it to save time.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Hootsuite After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Hootsuite?

It helps me save my time.

What do you dislike about Hootsuite?

Everything is perfect. There are no cons.

What features is Hootsuite currently missing?

No

What other products like Hootsuite have you used or evaluated?

Meta business suite, business creator

How Hootsuite is better/different from its competitors?

N/a

Vidya A.

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Feb 01, 2022

Verified via Business email.

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Review Source: Organic

Easy,Reliable and Automated.

For automating social media posts, it is a very effective tool. The content planner and social media integrations are really good. With Instagram, LinkedIn, and Twitter integrations, our team was able to schedule posts easily.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Hootsuite Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Hootsuite After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Hootsuite?

The features are very diverse, and they will help a team to schedule and view the insights of content. Easy to use and a good tool for automating the content.

What do you dislike about Hootsuite?

UI-UX could have been better. It is a reliable tool, but if the UI-UX is enhanced, it makes things very easy for us.

Do you think Hootsuite delivers value for the money spent?

Yes

Are you satisfied with Hootsuite features?

Yes

Did implimentation of Hootsuite was easy?

Yes

What features is Hootsuite currently missing?

Nothing

What other products like Hootsuite have you used or evaluated?

Planit was also a relevant tool but Hootsuite is easy to use and Planit is having other features too like a content board.

How Hootsuite is better/different from its competitors?

It is easy to use compared to Hootsuite and the customer support is very fast in Hootsuite.

Arya

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Sep 17, 2021

Verified via Business email.

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Review Source: Organic

Best Scheduling Tool

We have been using Hootsuite for our social media plan, and I love how easy this application is to use. I have tried many other apps as well, but I always come back to using Hootsuite.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Hootsuite IOS App Experience

1 2 3 4 5 6 7 8 9 10

Hootsuite After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

Do you think Hootsuite delivers value for the money spent?

Yes

Are you satisfied with Hootsuite features?

Yes

Did implimentation of Hootsuite was easy?

Not Sure

Mohit G.

Business head

Used the software for : Less than 6 months

Company Size :11-50 employees

5.0

Jul 28, 2020

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Review Source: Organic

Great tool for social media management

Overall, I am happy with the service. We will continue using it as our primary tool for managing our clients' social media accounts. However, there should be a higher number of accounts allowed, and the ad spend limit is not ideal, as we will be spending on ads. There should not be any limit on ad spends. This is the only thing I didn’t like.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about Hootsuite?

Easy to use and configure, the analytics tool is good for reports.

What do you dislike about Hootsuite?

Number of accounts is still low for the SMM agency; there should be unlimited accounts.

Surya P.

Used the software for : 2+ years

Company Size :51-200 employee

4.0

May 04, 2020

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Review Source: Organic

Hootsuite has been a game-changer for managing our social media. It's user-friendly and saves us so much time. The scheduling feature is a lifesaver, and the analytics are super insightful!

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 3

Customer support

Out of 5

Monika

Product Marketing Manager

Used the software for : 6-12 months

Company Size :11-50 employees

5.0

Feb 17, 2020

Verified via Business email.

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The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

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Review Source: Organic

Time Saver

I mostly use the social media planner tool and I'm happy with it; I would definitely recommend it. The analytics part is also really helpful for my periodic reports.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about Hootsuite?

The publisher feature, especially the Planner and the Boost.

What do you dislike about Hootsuite?

The publisher feature, especially the Planner and the Boost.

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