What is Hotjar?

Hotjar is a lead capture software, packed with robust features required to leverage your user analysis and feedback initiatives. It helps you understand your user better by providing complete visibility and instant feedback on the user's experience on your website.

Pricing

Hotjar Starting Price

Awards
Hotjar Award

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Hotjar Screenshots

Key Features of Hotjar

Here are the powerful features that make Hotjar stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Survey Management
  • Feedback Management
  • Dashboard
  • Analytics
  • Screen Activity Recording
  • Data Analysis Tools
  • Question Branching
  • Sentiment Analysis
  • Feedback Collection
  • Data Visualization
  • Mobile Survey
  • Custom Survey URLs
  • Skip Logic
  • Question Library
  • Site Intercept Survey
  • Trend Analysis
  • For Mobile
  • For Websites
  • Usability Testing
  • User Journeys
  • User Interaction Tracking
  • Customer Journey Mapping
  • Website Analytics
  • User Research Analysis
  • Behavioral Mapping
  • Dynamic Maps
  • Element Analytics
  • Heatmaps
  • User Research
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Hotjar Specifications

Get a closer look at the technical specifications and system requirements for Hotjar. Find out if it's compatible with your operating system and other software.

Deployment :
Cloud Based
Subscription Plan :
Monthly, Yearly
Accessibility :
API
Customization
Mobile Support
Desktop Platforms :
MacOs
Windows
Language Support :
Chinese
Dutch
English
French
German
Italian
Japanese
Polish
Russian
Spanish
Swedish
Turkish
Business :
Freelancers
StartUps
SMBs
Enterprises
Available Support :
Email
Training
Tickets
Company Details :
Company Name : Hotjar
Headquarter : St.
Website : Visit Website
Full Address : Hotjar Ltd. Dragonara Business Centre, 5th Floor, Dragonara Road, Paceville, St Julian's, STJ 3141, Malta

Hotjar Customers

Hotjar Customers

Hotjar Videos

Overall Hotjar Reviews

Thinking about using Hotjar? Check out verified user reviews & ratings based on Hotjar's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

4/5

Based on 2 Reviews

Write a Review Or
Ask a question
Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 4.5

Value for money

Out of 5

Customer support Customer support 4.5

Customer support

Out of 5

Likelihood to recommend Likelihood to recommend 80%

Likelihood to recommend

Out of 100%

Hotjar Pros and Cons

"Before using hotjar, I had no idea what my website visitors looked like. But now the audience data is showing. It also give me an idea of what they are doing and where they are going on the site, which allows me to update my site and make it useful."

"Easy and affordable"

"Hotjar has limited options compared to other marketing and analytics tools. Its price is a bit high. According to me they can give data to 3000 users for $171"

"Its perfect"

2 Hotjar Reviews

Hear directly from customers who have used Hotjar. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.

SamK.

Digital Marketing Executive

Used the software for : Free trial (Daily)

Company Size :201-500 employees

Verified By : linkedin

4.0

Dec 06, 2023

My Experience with Hotjar

Hotjar can track where visitors come from, which landing page they land on, and what their actions are on the landing page once they arrive. I can visualize the navigation of incoming website visits. This way I can know if my landing page is helpful to the users who come to it.

Feature Feature 3

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Hotjar Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Hotjar After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Hotjar?

Before using hotjar, I had no idea what my website visitors looked like. But now the audience data is showing. It also give me an idea of what they are doing and where they are going on the site, which allows me to update my site and make it useful.

What do you dislike about Hotjar?

Hotjar has limited options compared to other marketing and analytics tools. Its price is a bit high. According to me they can give data to 3000 users for $171

What features is Hotjar currently missing?

Not only is it too expensive as a long time user, but I don't like that some of the features that were part of the cheaper packages are now in the more expensive plans.

Nasirk.

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Jan 04, 2021

Lovely

It's quite easy and user friendly.thank you so much, I would highly recommend this, clear and reasonable data and analysis . It helps in understanding behavior of customers.with great accuracy .

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Hotjar Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Hotjar After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Hotjar?

Easy and affordable

What do you dislike about Hotjar?

Its perfect

Do you think Hotjar delivers value for the money spent?

Yes

Are you satisfied with Hotjar features?

Yes

Did implimentation of Hotjar was easy?

Yes

What features is Hotjar currently missing?

No

What other products like Hotjar have you used or evaluated?

Google

How Hotjar is better/different from its competitors?

Easy and simple

Alternatives of Hotjar

Explore alternative software options that can fulfill similar requirements as Hotjar. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

Hotjar FAQs

What are the top 5 features for Hotjar?

The top 5 features for Hotjar are:

  • Survey Management
  • Feedback Management
  • Dashboard
  • Analytics
  • Screen Activity Recording

What type of customer support is available from Hotjar?

The available support which Hotjar provides is:

  • Email
  • Tickets
  • Training

Where is the headquarters/company of Hotjar located?

The headquarters/company of Hotjar is located at St..

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