What is Hubspot CRM?

HubSpot Client Management Software helps to business to keep the complete eye on each and every leads and touch point with those leads to track the lead status. Hubspot lead scoring system helps sales team reduce the time and efforts in filtering out the bulk lead.

Hubspot CRM Starting Price

$ 45/Per Month

Hubspot CRM Awards

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Hubspot CRM Screenshots

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Key Features of Hubspot CRM

  • Contact Manager
  • CRM & Sales Dashboards
  • CRM Analytics
  • Customer Support
  • Document Management
  • Email Marketing / SMS Marketing
  • Marketing Analytics
  • Marketing Automation
  • Performance Management
  • Project Management
  • Supplier and Purchase Order Management
  • Social CRM
  • Solution Management
  • Sales Tracking
  • Lead Management
  • Workflow Management
  • Dashboard
  • Lead Scoring
  • Pipeline Management
  • Campaign Management
  • Web Forms
  • Proposal Management
  • Interaction Tracking
  • List Management
  • Customization
  • Sales Pipeline Tracking
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Hubspot CRM Users

Business

  • Freelancers
  • StartUps
  • SMEs
  • Agencies
  • Enterprises

Available Support

  • Email
  • Phone
  • Live Support
  • Training
  • Tickets

Specifications

  • Deployment:

    Cloud Based

  • Payment:

    Monthly, Yearly

  • Api
  • Customization
  • Mobile Support

Desktop Platforms

  • Web App
  • Windows
  • Mac

Mobile Platforms

Language Support

  • English
  • French
  • German
  • Japanese
  • Portuguese
  • Spanish

Hubspot CRM Pricing

Starter
$ 45
Per Month
  • Free tools with increased limits, plus:
  • Form automation
  • Email automation
  • Forms
  • Email marketing
  • Landing pages
  • Live chat
  • Email and in-app chat support
Professional
$ 800
Per Month
  • Starter plus:
  • Omni-channel marketing automation
  • ABM tools and automation
  • Dynamic personalization
  • Multi-language content
  • Social media
  • Video hosting & management
  • Contact and company scoring
  • Collaboration tools
  • Campaign management
  • Teams
  • A/B testing
  • Ad conversion events
  • Contact create attribution
  • Website traffic analytics
  • Campaign reporting
  • Custom reporting
  • Salesforce integration
  • Phone support
Enterprise
$ 3200
Per Month
  • Professional plus:
  • Single sign-on
  • Partitioning
  • Hierarchical teams
  • Permission sets
  • Field-level permissions
  • Email send frequency cap
  • Custom objects
  • Salesforce custom object sync
  • Adaptive testing
  • Sandboxes
  • Multi-touch revenue attribution
  • Behavioral event triggers and reporting
  • Predictive lead scoring

Company Details

Company Name :

HubSpot

Headquarter :

Website :

Visit Website

Full Address :

25 First Street, 2nd FloorCambridge, MA 02141United States

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Resources

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Integrations

Drift, PandaDoc, Proposify, SalesForce, Seventh Sense, Survey Monkey, EventBrite, Gravity Forms, Bitly, Unbounce, DataBox, TrenDemon, HotJar, CallRail, Wistia, TwentyThree, ReadyTalk, GoToWebinar, Beacon

Overall Reviews

4.6/5

Based on 38 Reviews

Write a Review Or
Ask a question
Feature Feature 4.6

Feature

Out of 5

Ease of use Ease of use 4.5

Ease of use

Out of 5

Value for money Value for money 4.5

Value for money

Out of 5

Customer support Customer support 4.6

Customer support

Out of 5

Likelihood to recommend Likelihood to recommend 87.4%

Likelihood to recommend

Out of 100%

Hubspot CRM Pros and Cons

Pros

"It's relatively easy to use the tool. The support team is very helpful too"

"1. Broad data set for contactsThe magnificence of HubSpot CRM is that you can store far beyond contact names and contact data alone. You can likewise add work titles and company subtleties, keep notes, and make divided records and email layouts. You can likewise call your contacts directly from the information base and save your discussions.2. Custom dashboardsWith Hubspot CRM, you can make shocking, visual dashboards that permit you to plan a deals pipe the very way you need it. This permits you to see initially which leads you have a meeting with, the financial worth that leads are supposed to produce, and what phase of the purchaser's excursion your leads are at.3. Programmed refreshing of client communicationsHubSpot CRM naturally refreshes all client connections. For instance, HubSpot CRM consequently moves prompts promoting or deals qualified, contingent upon their situation in the deals channel. Likewise, HubSpot CRM monitors each email discussion so you can see who in the promoting group has communicated with a contact and what has been examined.4. Support for Gmail and ViewpointYou can connect HubSpot CRM to your Gmail or Viewpoint account, for instance. Any approaching messages from your contacts are consequently put away in the data set under the right contact individual. This permits you to survey communications with a client that occur across various stages from a solitary focal spot.5. It is free!Indeed, you read that right: HubSpot CRM is allowed to utilize. Shockingly better: HubSpot ensures that the CRM will likewise stay free, until the end of time. The free rendition of HubSpot CRM doesn't give you quick admittance to every one of the accessible apparatuses. Nonetheless, the functionalities that accompany the free rendition are all that anyone could need to set up an incredible client relationship the executives framework"

"Easy navigation, Transparency, No hassels in data addition. Remarks added by anyone can be viewed by anybody in a sales heirarchy"

Cons

"While HubSpot offers various reporting and analytics features, this feature is not really mature and developed enough"

"Limited Customization: Some users have reported that Hubspot CRM has limited customization options for certain features, such as the pipeline stages and deal stages.Complexity: Some users have found Hubspot CRM to be too complex and difficult to navigate, particularly for those who are not familiar with CRM software.Reporting: Some users have reported that the reporting functionality in Hubspot CRM is not as robust as they would like, particularly in terms of generating custom reports and visualizations.Integration: Some users have reported that Hubspot CRM has limited integration options with other software and tools, particularly in terms of marketing automation and sales enablement tools.Cost: Some users have reported that the pricing of Hubspot CRM is too expensive, particularly for small businesses or startups with limited budgets.Mobile App: Some users have reported that the mobile app for Hubspot CRM is not as user-friendly or functional as they would like, particularly in terms of accessing and updating contact information."

"Faced only once con - lead source details had to be entered twice to register, despite adding the same at initial level"

Hubspot CRM Reviews (38)

Nohin N.

Lead - MarkOps

Used the software for : 2+ years (Daily)

Company Size :51-200 employees

Verified By : google

5.0

Jul 17, 2023

Good for building automation

We use Hubspot as our CRM for Sales and Marketing. We use it for lead management, workflow creation, Campaign operations, Lead database, etc. A great tool for building automation too

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Hubspot CRM Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Hubspot CRM After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Hubspot CRM?

It's relatively easy to use the tool. The support team is very helpful too

What do you dislike about Hubspot CRM?

While HubSpot offers various reporting and analytics features, this feature is not really mature and developed enough

What features is Hubspot CRM currently missing?

Nothing that I can think of now.

Hassan M.

Manager

Used the software for : Less than 6 months (Daily)

Company Size :201-500 employees

Verified By : google

5.0

Apr 04, 2023

Review of Hubspot CRM

Interestingly, if you want to begin with client relationships with the executives, HubSpot CRM is a superb decision as it is not difficult to set up and utilize. Made explicitly for small and fair-sized organizations, its apparatuses are intended to settle their exceptional difficulties like small group sizes and restricted resources.16

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Hubspot CRM After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Hubspot CRM?

1. Broad data set for contactsThe magnificence of HubSpot CRM is that you can store far beyond contact names and contact data alone. You can likewise add work titles and company subtleties, keep notes, and make divided records and email layouts. You can likewise call your contacts directly from the information base and save your discussions.2. Custom dashboardsWith Hubspot CRM, you can make shocking, visual dashboards that permit you to plan a deals pipe the very way you need it. This permits you to see initially which leads you have a meeting with, the financial worth that leads are supposed to produce, and what phase of the purchaser's excursion your leads are at.3. Programmed refreshing of client communicationsHubSpot CRM naturally refreshes all client connections. For instance, HubSpot CRM consequently moves prompts promoting or deals qualified, contingent upon their situation in the deals channel. Likewise, HubSpot CRM monitors each email discussion so you can see who in the promoting group has communicated with a contact and what has been examined.4. Support for Gmail and ViewpointYou can connect HubSpot CRM to your Gmail or Viewpoint account, for instance. Any approaching messages from your contacts are consequently put away in the data set under the right contact individual. This permits you to survey communications with a client that occur across various stages from a solitary focal spot.5. It is free!Indeed, you read that right: HubSpot CRM is allowed to utilize. Shockingly better: HubSpot ensures that the CRM will likewise stay free, until the end of time. The free rendition of HubSpot CRM doesn't give you quick admittance to every one of the accessible apparatuses. Nonetheless, the functionalities that accompany the free rendition are all that anyone could need to set up an incredible client relationship the executives framework

What do you dislike about Hubspot CRM?

Limited Customization: Some users have reported that Hubspot CRM has limited customization options for certain features, such as the pipeline stages and deal stages.Complexity: Some users have found Hubspot CRM to be too complex and difficult to navigate, particularly for those who are not familiar with CRM software.Reporting: Some users have reported that the reporting functionality in Hubspot CRM is not as robust as they would like, particularly in terms of generating custom reports and visualizations.Integration: Some users have reported that Hubspot CRM has limited integration options with other software and tools, particularly in terms of marketing automation and sales enablement tools.Cost: Some users have reported that the pricing of Hubspot CRM is too expensive, particularly for small businesses or startups with limited budgets.Mobile App: Some users have reported that the mobile app for Hubspot CRM is not as user-friendly or functional as they would like, particularly in terms of accessing and updating contact information.

What features is Hubspot CRM currently missing?

Customizable reporting: While Hubspot CRM offers various pre-built reports, some users may prefer to create their own custom reports to analyze data specific to their business needs. Task prioritization: It would be helpful if users could prioritize their tasks and set reminders to ensure they stay on top of important tasks and deadlines. Social media integration: Integrating social media platforms with Hubspot CRM could allow users to track and analyze social media interactions and engagement with leads and customers. Automated follow-up emails: Automated follow-up emails can help users save time and ensure that leads and customers receive timely responses. Advanced lead scoring: Hubspot CRM's lead scoring system is helpful, but advanced lead scoring options could be beneficial for businesses with more complex sales cycles

What other products like Hubspot CRM have you used or evaluated?

Yes I have used Salesforce CRM

Val R.

Sales Lead

Used the software for : 1-2 years (Daily)

Company Size :10,001+ employees

4.0

Feb 20, 2023

HubSpot CRM review

We use HubSpot CRM for sales and related work to keep track of new and existing leads. The whole process is transparent, and its status can be viewed from the bottom to the top management level. Using it for two years

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Hubspot CRM After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Hubspot CRM?

Easy navigation, Transparency, No hassels in data addition. Remarks added by anyone can be viewed by anybody in a sales heirarchy

What do you dislike about Hubspot CRM?

Faced only once con - lead source details had to be entered twice to register, despite adding the same at initial level

What features is Hubspot CRM currently missing?

So far so good, process in clean and simple - they are doing good

What other products like Hubspot CRM have you used or evaluated?

Microsoft dynamics 365

Vikas A.

Marketing Manager

Used the software for : 1-2 years (Daily)

Company Size :51-200 employees

4.0

Jan 02, 2023

Makes tasks easy to manage and automated

Very effective and easy-to-use software that allows lots of integration and makes task tracking easy and automated. My calling mechanism and demos became streamlined due to HubSpot crm.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Hubspot CRM Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Hubspot CRM After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Hubspot CRM?

Automation and integration made easy

What do you dislike about Hubspot CRM?

need to fasten their customer response

What features is Hubspot CRM currently missing?

No

What other products like Hubspot CRM have you used or evaluated?

Sales force

How Hubspot CRM is better/different from its competitors?

Integration with many apps and software

Drake M.

Technical Support

Used the software for : Free trial (Weekly)

Company Size :51-200 employees

Verified By : google

4.0

Nov 21, 2022

Good CRM but need improvement for internal navigation.

I have used their free version, and I see it is one of the most powerful CRM in the market. Their integration with other third parties was seamless. The only request is to give easy navigation. Example: If I want to update the company, I need to navigate to contact properties and scroll down and update it.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 3

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Hubspot CRM Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Hubspot CRM After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Hubspot CRM?

Integrations, Options.

What do you dislike about Hubspot CRM?

Navigation for updating the company info is a bit tricky. In the main tab, it shows the primary company but if I want to update the company then I need to navigate to contact properties.

What features is Hubspot CRM currently missing?

Contact fields

Tarun A.

Account Director

Used the software for : 1-2 years (Daily)

Company Size :201-500 employees

Verified By : linkedin

5.0

Aug 08, 2022

Easy to Use CRM software

Hubspot is easy for salespeople. That's precisely what they demand, software that can help them recall important stuff at the right time. Reporting is also very seamless in Hubspot. Go for Hubspot if you are looking easy to use CRM. If you are looking for Complex requirements, then I suggest you double check

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Hubspot CRM After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Hubspot CRM?

Easy to Use, Great UI, Amazing Updates, Simple Reporting , The best part is It is ALL IN ONE CRM

What do you dislike about Hubspot CRM?

I have never used Forecasting but I would love to know how does that Work in Hubspot

What features is Hubspot CRM currently missing?

Nope

What other products like Hubspot CRM have you used or evaluated?

Salesforce, Pipedrive

How Hubspot CRM is better/different from its competitors?

Easy and has all the basic amenities

Joel O.

COO

Used the software for : Free trial (Daily)

Company Size :11-50 employees

Verified By : linkedin

4.0

Jul 18, 2022

The Robust Marketing Tool That Delivers

I like that you get to test out HubSpot to enable one to make an informed decision. My marketing campaign became effective as sales grew by 48 percent in just seven months. HubSpot email templates are top-notch, and the open rate is over 85 percent.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 3

Customer support

Out of 5

Hubspot CRM After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Hubspot CRM?

The general user interface is good. The fonts and other elements are well laid out. No complications. The email autorespoder is awesome. My experience in building landing pages was unbelievably easy

What do you dislike about Hubspot CRM?

Hubspy practically ticks all the boxes for me. However, the Customer service delivery needs to improve.

What features is Hubspot CRM currently missing?

The general user interface of the mobile app needs to be improved upo.

Sai V.

Used the software for : 1-2 years

Company Size :51-200 employee

3.0

Sep 30, 2021

Product is awesome but too expensive

i am using hubspot since 2 years, its a great platform to maintain and track data and activies internaaly in organisation but its too expenisve, they need to concentrate on pricing mainly for small and medium B2B Sectors

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 3

Ease of use

Out of 5

Value for money Value for money 1

Value for money

Out of 5

Customer support Customer support 3

Customer support

Out of 5

Hubspot CRM Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Hubspot CRM After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Hubspot CRM?

Tracking, Analytics, Data sorting

What do you dislike about Hubspot CRM?

Pricing, User interface

Do you think Hubspot CRM delivers value for the money spent?

No

Are you satisfied with Hubspot CRM features?

Yes

Did implimentation of Hubspot CRM was easy?

No

What features is Hubspot CRM currently missing?

Limitations In Dashboards

What other products like Hubspot CRM have you used or evaluated?

No

How Hubspot CRM is better/different from its competitors?

Features and Product wide variet

Ruby G.

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Sep 06, 2021

Great CRM to automate your marketing operations

Hubspot CRM offers great integrations and allows you to track all your campaigns in one place. You can set up customized campaigns for a particular set of the target audience. You can get started for free and then upgrade if you find it useful. You can align your marketing and sales leads at one channel along with your social media platforms.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 3

Customer support

Out of 5

What do you like best about Hubspot CRM?

Hubspot CRM is quite easy to use. It helps in automating and synchronizing all the marketing campaigns ar one place. We can track communications, real-time updates and act on them immediately to get the best results. We can even manage social media channels with it.

What do you dislike about Hubspot CRM?

Hubspot CRM can definitely introduce more integrations and better customization ability. Its needs to be more flexible and scalable.

Do you think Hubspot CRM delivers value for the money spent?

Yes

Are you satisfied with Hubspot CRM features?

Yes

Did implimentation of Hubspot CRM was easy?

Yes

Gokul S.

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Jun 15, 2021

Ok, but still has to improve

Using it for last 6 month, still there's flaws some time crm wasn't able to capture lead source correctly. ui/ux was good. No more flaws apart from tracking

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 3

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Hubspot CRM Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Hubspot CRM After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Hubspot CRM?

Easy Navigation

What do you dislike about Hubspot CRM?

Tracking Lead Source

Do you think Hubspot CRM delivers value for the money spent?

Not Sure

Are you satisfied with Hubspot CRM features?

Yes

Did implimentation of Hubspot CRM was easy?

Yes

What features is Hubspot CRM currently missing?

Editable feature and customization

What other products like Hubspot CRM have you used or evaluated?

Zoho CRM

How Hubspot CRM is better/different from its competitors?

Easy navigation and understood by first time

Linda

Used the software for : 2+ years

Company Size :51-200 employee

5.0

May 11, 2021

best for ease of use, intuitive settings and customer support

I use Hubspot for Marketing and it's the best software with a comprehensive list of features that l've used. It's very easy to use, new features are launched constantly and most settings are pretty intuitive (especially for workflows and email campaigns). lm hoping they improve blog content management next, which is what l find lacking compared to other options (hubspot is not a CMS per se).

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Hubspot CRM Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Hubspot CRM After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Hubspot CRM?

Ease of use, intuitive interface, rich features list, Customer Support, Knowledge base & articles

What do you dislike about Hubspot CRM?

Blog content management in my opinion

Do you think Hubspot CRM delivers value for the money spent?

Yes

Are you satisfied with Hubspot CRM features?

Yes

Did implimentation of Hubspot CRM was easy?

Not Sure

What features is Hubspot CRM currently missing?

SEO management or integration that does that

What other products like Hubspot CRM have you used or evaluated?

Pardot, Sales Force, Hatchbuck

Aashima M.

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Mar 29, 2021

One of the best and inexpensive CRM in the market

This was the first CRM that we started using and started with the free version initially. It is a great and robust CRM with all the basic features required. However, it lacks some of the advanced functionalities present in other CRM tools in the market. It is used by our sales and marketing departments extensively. It is best suited for smaller companies and integrates well with the G suite. Its lead management is pretty good and we have had a positive experience with the tool till now and has helped us grow in terms of our sales and marketing operations.

Feature Feature 3

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Hubspot CRM Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Hubspot CRM After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Hubspot CRM?

It is great for managing and attacking inbound leads. It offers multiple channels for outreach like call, email , video call etc. It is moderately priced as compared to other solutions in the market It has an intuitive dashboard with analytics and reporting that is very useful to get insights. Their customer support team is responsive. It has an organized structure for lead management, communication management and analytics. It helps to automate workflows.

What do you dislike about Hubspot CRM?

Their implementation process was very long and wasn't very smooth as well. It lacks advanced functionalities and customizations.

Do you think Hubspot CRM delivers value for the money spent?

Yes

Are you satisfied with Hubspot CRM features?

Yes

Did implimentation of Hubspot CRM was easy?

Yes

What features is Hubspot CRM currently missing?

Workflow approvals can be automated

What other products like Hubspot CRM have you used or evaluated?

Salesforce, Sugar CRM , Sales Loft

Babita D.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Jul 16, 2020

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Benjamin R.

ICT Assistant

Used the software for : Less than 6 months

Company Size :1001-5000 employees

5.0

Jul 07, 2020

Excellent CRM Program

Managing our clients effectively is one of the things which Hubspot CRM has helped us do. In fact, the application brings customers closer to us, making it an easy task for us to manage their needs. Again, it has a drag and drop feature, effective for importing data and information.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

What do you like best about Hubspot CRM?

Hubspot CRM has an incredible platform where the demands of customers are heard, and quickly resolved. Again, Hubspot CRM is a free product, and therefore, no software demands.

What do you dislike about Hubspot CRM?

Hubspot CRM is a program which is error free, and we value every assistance that we get from the program.

Manikanth

Software Engineer

Used the software for : Free trial

Company Size :1-10 employees

5.0

Jul 07, 2020

Best software for crm

It's a good crm tool where everyone can try with low budget. It's tool which can be configured for small to medium business. If the loading time is improved it's the best prouct in the market. Rest all is fine

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

What do you like best about Hubspot CRM?

It's content and user friendly tools

What do you dislike about Hubspot CRM?

Loading time

Angel C.

Digital Marketing Specialist

Used the software for : More than 1 year

Company Size :1001-5000 employees

5.0

Jul 02, 2020

Excellent CRM for Companies

I have had a perfect encounter with HubSpot CRM more so in managing the many clients we have in a company. The application is intuitive and of high quality level. Eventually, HubSpot CRM supports the marketing procedures in our company. The cost of HubSpot CRM is also friendly.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

What do you like best about Hubspot CRM?

HubSpot CRM has one of the best customer relations feature, with high marketing level capacity for companies. Again, HubSpot CRM has a fair price rating, and therefore, good for all companies.

What do you dislike about Hubspot CRM?

Nonetheless, I still request an update of the entire user design, to make it more pleasing and colorful.

Akash s.

Developer

Used the software for : More than 1 year

Company Size :1-10 employees

5.0

Jun 29, 2020

Must go for it

I am able to manage everything without any technical knowledge. This software is very user friendly. Wonderful experience.must go for it. Life was hard before this software. I can manage my business with ease without concentrating on other CRM activities as this software does that for me.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

What do you like best about Hubspot CRM?

Best CRM ever

What do you dislike about Hubspot CRM?

Everything is best

Archit S.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Jun 27, 2020

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Vinod

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Jun 25, 2020

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Harold J.

Managing Director

Used the software for : More than 1 year

Company Size :1-10 employees

5.0

Jun 23, 2020

Great CRM

The software is great and I would recommend to anyone. The free CRM is a no brainer, the other services just quickly become expensive and everything is an "upgrade". I like all on one solutions, and to avoid those costs, you have to use multiple tools to accomplish the same result. If you can afford to turn on the other parts, you will be very happy. Support is great and overall the company seems to really have it together. Just wish it was not so costly, as we are a small business.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 3

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

What do you like best about Hubspot CRM?

The CRM portion of software is the best I have used. Easy to use, all in one place.

What do you dislike about Hubspot CRM?

The price. While CRM is free, once you turn on the associated services (Marketing and/or Sales), the cost quickly becomes more expensive than its counterparts.

Vivek C.

IT Consultant

Used the software for : Less than 6 months

Company Size :11-50 employees

4.0

Jun 23, 2020

Best alternate of Salesforce

Overall it’s very good . only developer documentation need to be improved. All features are almost there and customer story is very nice. I must say it's great alternative of Salesforce. When i start using it for a client, i always recommend to others also.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 3

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

What do you like best about Hubspot CRM?

It’s features

What do you dislike about Hubspot CRM?

We struggle to define different kind of users

Vivek

Manager

Used the software for : Free trial

Company Size :51-200 employees

5.0

Jun 19, 2020

Its very good

Overall experience is great and recommend to all use this software to get their work done. Be sure you are a good in command its very cool and doesn't require more skills to do so don't worry about the skills and learning

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

What do you like best about Hubspot CRM?

Easy to use and smooth

What do you dislike about Hubspot CRM?

Its smooth and working good

Sahil

Business developer

Used the software for : More than 1 year

Company Size :501-1000 employees

5.0

Jun 18, 2020

Hubspot CRM review after 1 year of usage.

Overall experience was very good as the transition from our old software to hubspot was not so difficult as it has more user friendly interface and the training provided was also very in-depth for better usage of the software.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

What do you like best about Hubspot CRM?

The software interface is user friendly and the inbuilt features like in app call is very helpful in maintaining your daily course of work

What do you dislike about Hubspot CRM?

I found something like segregation of contacts and leads could be more simplified with an add on feature of small description whenever one hover on the contact name

Rambo

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Jun 14, 2020

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Diwakar

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Jun 13, 2020

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Sonam S.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Jun 12, 2020

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Mayank

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Jun 12, 2020

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 3

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Rupali

Associate consultant

Used the software for : Less than 6 months

Company Size :1-10 employees

5.0

Jun 15, 2020

Easy steps

This is Very easy to handle. Modules in this software are very easy to create. Campaign are also created. Mailchimp software is link. Hubspot CRM is very good to data entry. Group mailing is done in this software.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

What do you like best about Hubspot CRM?

All the modules

What do you dislike about Hubspot CRM?

Creating new module

Hemanth K.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Jun 01, 2020

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Sophie

Organisation Specialist

Used the software for : More than 1 year

Company Size :1-10 employees

4.0

Apr 29, 2020

Free real CRM.

I like the filters, the add-ons and the large amount of free features.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

What do you like best about Hubspot CRM?

Allow me to get all the info for my clients and suppliers at one place.

What do you dislike about Hubspot CRM?

Field that can’t be deleted.

Abhinav J.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Apr 27, 2020

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Karthik

CEO

Used the software for : 6-12 months

Company Size :11-50 employees

5.0

Apr 15, 2020

Must Needed Software for all Businesses

This is a great free tool that is very useful for businesses of any size. If you are serious about your leads and dont want to miss any leads, please use Hubspot CRM. Its highly recommended.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

What do you like best about Hubspot CRM?

Seemless Integrations

What do you dislike about Hubspot CRM?

Nothing

Sophie

Used the software for : More than 1 year

Company Size :1-10 employees

4.0

Jan 13, 2020

CRM for real people

I worked with other big CRM. HubSpot offer what we need without having to pay for stuff we don’t really need or use. I love the fact that I can create and customize.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

What do you like best about Hubspot CRM?

The functionality we need the most are free. Allows me to keep all my clients info in one place.

What do you dislike about Hubspot CRM?

NA

Santhosh

Head Of Performance Marketing

Used the software for : Free trial

Company Size :11-50 employees

5.0

Dec 03, 2019

Best CRM tool i have used in for bulk leads.

I strongly recommend to use this tool. I have used this for my client. Its a user friendly tool for all the advertisers and get in-depth insights about the leads quality.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

What do you like best about Hubspot CRM?

User Friendly

What do you dislike about Hubspot CRM?

Not much

Kerry

VP Sales

Used the software for : 6-12 months

Company Size :51-200 employees

4.0

Nov 01, 2019

Good for Startups

Good but could have been better. Its usefull for a startup and sales professionals who needs a CRM in low scale. Would like to recommend. It accomplishes all the needs that I have as far as contacting all my leads and being able to keep track of my communication with tasks and different stages. What isn't there to like? The only thing I wish is that it was easier to add documents to a template without having to contact an admin. That would definitely save me some time if that were easier.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 3

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

What do you like best about Hubspot CRM?

HubSpot is extremely useful for tracking your marketing and sales leads. It is easy to use and extremely effective! I like that I can see all my leads and filter them out through various levels. I am able to see all of my threads with them, schedule my tasks and connect deals to the accounts. Additionally, I like that my templates are saved and can open up in each lead's profile for easy access. My team and I also use the sequence feature often to send out emails. I think this CRM is easy to use and helps team members be on top of their leads.

What do you dislike about Hubspot CRM?

The only thing I dislike about HubSpot is that sometimes my email threads don't populate in the account. It is rare, but it does happen. I believe it may be a tracking issue but as I mentioned it is rare. I also don't like that there is a cap on total enrollment for a sequence per day. You can only enroll 250 contacts in a sequence in one day - I believe this should be a little higher.

Sunny

Used the software for : More than 1 year

Company Size :501-1000 employees

5.0

Jan 02, 2018

Well robust Customer Relationship Management tool for all business types.

My business is spread across the globe. Previously I was using a software to manage the sales and analytics but want very satisfied with it. A friend of mine recommended me to use web solution as it provides freedom of use. The entire solution is brilliantly designed to manage documents, pipeline and campaign. Very much impressed with it.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 0

Value for money

Out of 5

Customer support Customer support 0

Customer support

Out of 5

What do you like best about Hubspot CRM?

It is easy for customers to sale pipeline tracking

What do you dislike about Hubspot CRM?

Very efficient web solution without any negavite point

Shubhanshu

Used the software for : Less than 6 months

Company Size :201-500 employees

4.0

Dec 23, 2017

Document Management Saves human hours

I came to know about Hubspot CRM after a suggestion from my colleagues. I was little sceptical to use by I must say, the software is very effective to manage all the information in one place. Everything is quickly accessible and the best part is there are no rooms for errors. Currently, I a using the trial version of Hubspot CRM, looking forward to buying it. I find the software totally worth the money.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

What do you like best about Hubspot CRM?

Hubspot CRM software is absolutely value for money.

What do you dislike about Hubspot CRM?

I don’t find any cons in the Hubspot CRM software, this tool is developed with perfection.

Manish K.

Used the software for : Less than 6 months

Company Size :51-200 employees

5.0

Dec 23, 2017

User-Friendly Features makes the implementation easy.

I am using Hubspot CRM  for quite some time to manage my business. it is a brilliantly designed tool to keep track on leads status. Apart from that, you can also manage other things related to business like campaigns, workflow, sales, interaction, marketing, performance all in one place. The tool is very efficient when it comes to managing the Supplier and Purchase Order. It is designed in a flawless way, which helps to understand and analyse the solution  

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 0

Value for money

Out of 5

Customer support Customer support 0

Customer support

Out of 5

What do you like best about Hubspot CRM?

Hubspot CRM is a brilliantly designed web-based app to manage all the business needs in one place.

What do you dislike about Hubspot CRM?

Looking forward for more successful years as no cons at all.

Read More

Hubspot CRM FAQs

How much does Hubspot CRM cost?

The starting price of Hubspot CRM is $ 45/Per Month. It has different pricing plans:

  1. Starter : $ 45/Per Month
  2. Professional : $ 800/Per Month
  3. Enterprise : $ 3200/Per Month

Hubspot CRM also provides a free trial to users.

What apps do Hubspot CRM integrate with?

Hubspot CRM integrates with various apps:

  • Drift
  • PandaDoc
  • Proposify
  • SalesForce
  • Seventh Sense
  • Survey Monkey
  • EventBrite
  • Gravity Forms
  • Bitly
  • Unbounce
  • DataBox
  • TrenDemon
  • HotJar
  • CallRail
  • Wistia
  • TwentyThree
  • ReadyTalk
  • GoToWebinar
  • Beacon

What are the top 5 features for Hubspot CRM?

The top 5 features for Hubspot CRM are:

  • Contact Manager
  • CRM & Sales Dashboards
  • CRM Analytics
  • Customer Support
  • Document Management