HubSpot Reviews
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Overall HubSpot Reviews
Here's an unbiased review of HubSpot. Discover how HubSpot users rate its features, ease of use, customer support, and other aspects that contribute to its overall appeal.
HubSpot Pros and Cons
"One of the impressive aspects of HubSpot is its comprehensive suite of tools as it helps in various aspects of marketing."
"Their user interface adds value to their services. They also have a very great team to manage our campaign with the exact audience."
"1. Leads sync and tracking efficiently.2. Lead qualification with all the information about the leads. Multi-touch campaigns from social media to paid ones to email campaigns.3. Content management is pretty neat and easy."
"One of the impressive aspects of HubSpot is its comprehensive suite of tools, as it helps in various aspects of marketing."
"Their pricing is high compared to another platform, but its not a big deal if you have a response from him."
"Though the software is absolutely useful, a lot of desired features are in the Enterprise version."
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Hear directly from customers who have used HubSpot. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.
Gouthami K.
Brand partnerships
Used the software for : Less than 6 months (Daily)
Company Size :1-10 employees
Verified Reviewer
Verified User
Review Source: Organic
It's a game-changing tool for businesses, especially for small businesses, because it combines various aspects of marketing needs like email marketing, contact management, customer relationship management, and many more. The best part of HubSpot is its user-friendly interface. By leveraging its automation capabilities, users can automate their tasks such as follow-ups, meeting schedules, etc.
HubSpot Mobile App Experience
HubSpot After Sales Service Rating
What do you like best about HubSpot?
One of the impressive aspects of HubSpot is its comprehensive suite of tools as it helps in various aspects of marketing.
What do you dislike about HubSpot?
One of the impressive aspects of HubSpot is its comprehensive suite of tools, as it helps in various aspects of marketing.
What features is HubSpot currently missing?
No, there are no missing features because it offers a comprehensive suite of features.
What other products like HubSpot have you used or evaluated?
I previously used Zoho.
Nicole B.
Analyst
Used the software for : 6-12 months (Daily)
Company Size :11-50 employees
Verified Reviewer
Verified User
Review Source: Organic
Incentivized Review
They provide an excellent interface to manage all my campaigns easily and also offer campaign reports with all necessary data. They have a very good user experience, delivering all work on time without any hassle.
HubSpot Mobile App Experience
HubSpot After Sales Service Rating
What do you like best about HubSpot?
Their user interface adds value to their services. They also have a very great team to manage our campaign with the exact audience.
What do you dislike about HubSpot?
Their pricing is high compared to another platform, but its not a big deal if you have a response from him.
What features is HubSpot currently missing?
No, I don't think any negative abbot their features and quality of services.
What other products like HubSpot have you used or evaluated?
No, I only use HubSpot to reach our audience via cold emailing.
Navneet K.
Head of Marketing
Used the software for : 2+ years (Daily)
Company Size :51-200 employees
Verified Reviewer
Verified User
Review Source: Organic
Incentivized Review
HubSpot has improved my productivity immensely by keeping prospecting, database management, targeting, campaigns, nurturing, and sales in one place. Instead of using half a dozen different platforms and getting lost, everything is now tied together and efficient. Moreover, HubSpot, with its frequent new features, actually improves your marketing acumen and knowledge. Customer support is prompt and empathetic.
HubSpot After Sales Service Rating
What do you like best about HubSpot?
1. Leads sync and tracking efficiently.2. Lead qualification with all the information about the leads. Multi-touch campaigns from social media to paid ones to email campaigns.3. Content management is pretty neat and easy.
What do you dislike about HubSpot?
Though the software is absolutely useful, a lot of desired features are in the Enterprise version.
What features is HubSpot currently missing?
A trusted WhatsApp message integration Partner
What other products like HubSpot have you used or evaluated?
Mailchimp, Zoho CRM
John
Marketing Team Lead
Used the software for : 2+ years (Weekly)
Company Size :201-500 employees
Verified Reviewer
Verified User
Review Source: Organic
HubSpot has been our email CRM tool for a while now. It has been pretty effective in allowing us to have a solid mass email distribution strategy for our followers.
HubSpot Mobile App Experience
HubSpot After Sales Service Rating
What do you like best about HubSpot?
Hubspot is a highly polished tool that is very advanced when it comes to email marketing, giving us a lot of tools at our disposal.
What do you dislike about HubSpot?
customer support. I also think it can get pretty pricey pretty fast when you want to do more with the program.
What features is HubSpot currently missing?
Nope, just gated ones
What other products like HubSpot have you used or evaluated?
Constant Contact
Shashank S.
Marketing manager
Used the software for : Free trial (Daily)
Company Size :1-10 employees
Verified Reviewer
Verified User
Review Source: Organic
HubSpot's free trial transformed my digital marketing services. The all-in-one platform streamlined tasks, improved efficiency, and increased growth. It is a must-try for marketers.
HubSpot After Sales Service Rating
What do you like best about HubSpot?
Integrated tools, analytics, and marketing suite; dashboard; AI-enabled email/chat reply option
What do you dislike about HubSpot?
Email templates, report customization, third-party tools integration, and mobile app
What features is HubSpot currently missing?
Advanced social media monitoring
What other products like HubSpot have you used or evaluated?
Zoho CRM
Chandan
Marketing Operations
Used the software for : 6-12 months (Daily)
Company Size :51-200 employees
Verified Reviewer
Verified User
Review Source: Organic
HubSpot is an all-in-one inbound marketing, sales, and customer care platform that assists organizations in attracting, engaging, and delighting consumers. The platform includes various tools and services to help organizations meet their marketing, sales, and customer service objectives.
HubSpot After Sales Service Rating
What do you like best about HubSpot?
Simple to use, easy to understand, all in one platform, and integration is very easy.
What do you dislike about HubSpot?
There are some limitations in lead scoring; maybe they should improve that.
What features is HubSpot currently missing?
It has got most of the feature
What other products like HubSpot have you used or evaluated?
No
Jaya L.
Product Marketing
Used the software for : Free trial (Daily)
Company Size :1-10 employees
Verified Reviewer
Review Source: Organic
It is intuitive and easy to use. Our team loves it. It makes managing customers and their information a no-brainer. I highly recommend this tool to others.
HubSpot After Sales Service Rating
What do you like best about HubSpot?
Intuitiveness.
What do you dislike about HubSpot?
There are no grammatical errors in the text provided.
What features is HubSpot currently missing?
No
Sulaimon S.
Content and Sales Support
Used the software for : 6-12 months (Daily)
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
HubSpot's full suite of apps, including CRM and CMS, has proven to be a worthwhile investment for us. For one, it has helped us streamline our lead generation and management flow and allows us to take our website updates live immediately. Worth considering for businesses that can't afford pricier alternatives like Salesforce.
HubSpot Mobile App Experience
HubSpot After Sales Service Rating
What do you like best about HubSpot?
The CMS and CRM are the most powerful features.
What do you dislike about HubSpot?
The CMS and CRM are the most powerful features.
What features is HubSpot currently missing?
None that I can think of now
What other products like HubSpot have you used or evaluated?
CRM: WordPress
How HubSpot is better/different from its competitors?
Cheaper yet still offers great value
Hans B.
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Verified User
Review Source: Organic
HubSpot is an excellent tool for small teams to quickly and easily excel in various aspects of marketing. You do not need to be an SEO expert or a website builder to get started and succeed.
HubSpot Mobile App Experience
HubSpot After Sales Service Rating
What do you like best about HubSpot?
The number of tools. Do you like a website, a chatbot, or a mailing system? Everything is included.
What do you dislike about HubSpot?
Sometimes its a bit too strict. If you want to change something a little bit, thats almost impossible or needs a lot of work.
Do you think HubSpot delivers value for the money spent?
Yes
Are you satisfied with HubSpot features?
Yes
Did implimentation of HubSpot was easy?
Yes
What features is HubSpot currently missing?
ROAS
Amitpal R.
Used the software for : 1-2 years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
HubSpot has transformed our marketing efforts! The user-friendly interface and powerful tools make managing campaigns a breeze. Their customer support is top-notch, always ready to help. Highly recommend!
Gagandeep S.
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
HubSpot has transformed our marketing efforts! The user-friendly interface and powerful tools make managing campaigns a breeze. Their customer support is top-notch, always ready to help. Highly recommend for any business!
Anita A.
head hr
Used the software for : Free trial
Company Size :11-50 employees
Verified Reviewer
Review Source: Organic
I have solutions for almost every query in this software, and it is user-friendly, so every member of my team is getting accustomed to it very quickly. I am very thankful to the HubSpot team for providing such a wonderful concept to every business.
What do you like best about HubSpot?
It is user-friendly.
What do you dislike about HubSpot?
Nothing is like that.
Deven
Inside Sales
Used the software for : Less than 6 months
Company Size :51-200 employees
Verified Reviewer
Review Source: Organic
Had a great experience with it. I really like the way it performs lead tracking. You can store detailed information about the leads in the notes tab. The reminder feature helps a lot and does not require any other medium to check when the lead needs to be contacted.
What do you like best about HubSpot?
User interface
What do you dislike about HubSpot?
Requires manual assigning of the operator in some cases, i.e., when integrated with Crisp, the operator assigned there on the chat isnt reflected on HubSpot.
Shradha S.
Assistant Marketing Manager
Used the software for : Less than 6 months
Company Size :51-200 employees
Verified Reviewer
Verified User
Review Source: Organic
Incentivized Review
Overall, HubSpot has solved all my marketing-related problems. Now, I can monitor the analytics reports and check all the live information on my marketing dashboard. I can even check the performance of my ad campaigns and adjust the bidding. This complete marketing automation tool is very user-friendly and simple to use.
What do you like best about HubSpot?
Hubspot Marketing is a perfect tool for marketing automation. I can create social media posts, landing pages, and emails using the design tools. I can schedule the social media posts and get analytic reports.
What do you dislike about HubSpot?
There are not many cons for this tool. I suggest going with the marketing starter pack first and then upgrading to the marketing professional account in the future.
Angie F.
Marketing Staff
Used the software for : More than 1 year
Company Size :51-200 employees
Verified Reviewer
Verified User
Review Source: Organic
HubSpot is a well-known software in the marketing department. We use it for all of our CRM needs, including content marketing, email marketing, lead generation, analytics, and website development. Recently, we have used HubSpot to create more marketing campaigns and measure different campaign outputs to assist the sales team and boost our brand awareness. The content management feature helps in the creation of any type of content, from social media posts to email marketing content. Additionally, HubSpot provides seamless integration with several CRM platforms. Finally, the support staff at HubSpot is one of the best I have ever interacted with! They always consider what you have to say and solve your problem in just a few minutes.
What do you like best about HubSpot?
Hubspot offers all the user experience you need to start with this software. All sorts of materials in the form of videos, AMs, guides, and help desks will guide you step-by-step to use the software.
What do you dislike about HubSpot?
At first, I thought forms software was limited, but I think it has improved since then. My main issue with HubSpot is pricing, as I think sometimes it’s too expensive for companies in markets not so populated.
Neel
Marketer
Used the software for : Less than 6 months
Company Size :11-50 employees
Verified Reviewer
Review Source: Organic
One of the best CRMs we have used so far, HubSpot really listens to their customers when it comes to adding new features.
What do you like best about HubSpot?
The HubSpot sales software is an amazing tool that helped us sort our sales obstacles by providing us with a great CRM and tons of amazing features.
What do you dislike about HubSpot?
Bit costly, but good things come with a cost always.
Gopal
Used the software for : More than 1 year
Company Size :201-500 employees
Verified Reviewer
Review Source: Organic
The scoring methodologies in lead business are an effective way to achieve success. More and more companies are investing in scoring technology to reduce the time spent manually sorting through leads. My team is very happy with this feature, and believe me, friends, it really helps to reduce the burden on your team.
What do you like best about HubSpot?
Helps you organize leads and schedule follow-up contacts, tracks and manages your potential customers, improves lead management with lead scoring.
What do you dislike about HubSpot?
It is the best app in the market, but while generating the reports, sometimes my system slows down and hangs in between.
Kartik
Used the software for : Less than 6 months
Company Size :51-200 employees
Verified Reviewer
Review Source: Organic
It lets you track the right information about your CRM. We all know tracking and managing leads for any business is always important. You will get many features, including integrated email marketing, billing/invoicing, task management, and more, all at a very affordable cost. You will find this app more efficient for your business as it simplifies all tasks. The installation process is very easy, so you will never face any difficulty installing it on your system.
What do you like best about HubSpot?
Nurture sales leads, forecast sales and track them, and reduce the complexity of managing sales leads.
What do you dislike about HubSpot?
The mobile app only supports the iOS platform.
Priyank
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
Perhaps the best lead management software I have ever come across, HubSpot is full of benefits. Its centralized modules ease my team’s work, reduce a lot of manual effort, and provide useful insights about leads. It has an exclusive lead scoring system through which my team can filter out the most profitable leads. It's the most effective lead management system that is sure to increase sales and bring in more people, in any business domain.
Somya
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
HubSpot is the best CRM tool for managing the sales pipeline. It helped me stay engaged and organized with my prospects. Now, I can easily manage all my prospects' statuses via HubSpot. It has been the best CRM for us. We installed this product in our organization, and after installing it, our sales saw a boost of more than 30%. Basically, HubSpot is an online lead management software specially designed for all types of firms. HubSpot has a number of amazing features, including Deals, Contacts, Sales, Activities, Statistics, etc. Over time, they have continually improved their performance. I also really like the dashboard reports.