i2x
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What is i2x?
i2x is an innovative software that transforms phone conversations with real-time speech recognition and analysis. It provides instant feedback and coaching for agents, enhancing communication quality, boosting confidence, and significantly improving training efficiency and customer interaction outcomes.
i2x Starting Price
Our Awards and Recognition
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Key Features of i2x
Here are the powerful features that make i2x stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Real Time Speech Recognition
- Call Transcription
- Sentiment Analysis
- Keyword Spotting
- Call Summarization
- Agent Performance Analytics
- Automated Quality Assurance
- Customizable Dashboards
- Call Recording
- Multi Language Support
- Integration With CRM
- Live Coaching
- Call Scoring
- Compliance Monitoring
- Speech Analytics
- Customizable Alerts
- Data Export
- User Management
- Api Access
- Call Tagging
i2x Screenshots
i2x Specifications
Get a closer look at the technical specifications and system requirements for i2x. Find out if it's compatible with your operating system and other software.
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i2x FAQs
What are the top 5 features for i2x?
The top 5 features for i2x are:
- Call Recording
- Dashboard
- Blended Call Center
- Call Logging
- Call Scripting
What type of customer support is available from i2x?
The available support which i2x provides is:
- Phone
- Live support
Where is the headquarters/company of i2x located?
The headquarters/company of i2x is located at Berlin.
What types of businesses does i2x serve?
i2x serves a wide range of businesses, including but not limited to Startups, SMBs, Mid-Market & Enterprises.
Who are the primary competitors of i2x?
The three major competitors of i2x are RingOver, Aceyus and JustCall. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.
