ICE Chat Alternatives & Competitors

Salesforce is a highly configurable CRM system with a user-friendly UI that assists non-technical users. It can be easily customized to meet user requirements and display desired views. The available SOQL queries are also helpful in gathering relevant data. Read Salesforce Reviews

EngageBay is simple to use and has the functionality needed to serve as a true CRM and marketing automation tool. The support is exceptionally fast, and the team is very helpful. I'd recommend this software to anyone looking for marketing automation and a CRM. Read EngageBay Reviews

Zendesk is an outstanding customer support platform that streamlines communication and enhances user experience. Its intuitive interface makes it easy for our team to manage customer inquiries effectively. The wide range of features, such as ticketing, live chat, and reporting... Read Zendesk Reviews

As mentioned above, it has really helped to keep our communications organized! We can easily tell who is dealing with each issue and its current status. The rules and tags have also helped us set reminders so that related tasks get done and have helped us track statistics. Read LiveAgent Reviews

Zapier has significantly boosted my productivity by seamlessly automating repetitive tasks across apps. Read Zapier Reviews

We chose Kapture CRM after a lengthy evaluation process. The software is easy to use and very intuitive. It has greatly helped us automate and simplify our customer support processes. Ticket management and field force automation are some of the key areas where Kapture has assiste... Read Kapture CX Reviews

The Happy Fox CRM has been our key to happy customers and has helped us automate many of our customer support functions, thereby increasing efficiency and customer loyalty. Since we have customers in many different countries, the fact that the software supports 35 different langu... Read HappyFox Reviews

Zopim live chat software is functional, affordable, and simple to use. Its modern and approachable chat windows are helpful time-savers. Your operators can translate a chat into many languages without special tools. You can use its easy integration and reports to help build your ... Read Zendesk Chat Reviews

We have found Kayako to be extremely useful in automating our processes and bringing us on par with other modern businesses. As a family-owned business with mostly manual customer handling, we were initially a little reluctant to use automated customer... Read Kayako Reviews

As a seasoned user of Tawk.to for over three years, I can confidently say that this platform has significantly transformed how I handle customer engagement and support. Tawk.to has become an indispensable tool in my daily workflow, allowing me to streamline interactions, provide ... Read Tawk.to Reviews