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Top paid & free alternatives to iCity includes Salesforce, Document360, EngageBay, Zendesk, LiveAgent, Freshsales, Bitrix24, Oracle NetSuite CRM, Freshdesk and ProProfs Help Desk. Analyze a range of top Customer Service Software that offer similar benefits at competitive prices. Empower your team by choosing the best iCity competitor that meets your unique business requirements.
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Best Competitors and Alternatives to iCity
Showing 1 - 19 of 141 products
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#10
Category Champions | 2024
User Review
This information is based on user reviews.
Salesforce is an outstanding software solution that not only meets the current operational needs but also exceeds expectations by offering a user-friendly interface and seamless integration. Read Salesforce Reviews
Categories in Common with Salesforce
SFA Sales Force Automation Software
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Sales Management Software
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Ticketing Management Software
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Help Desk Software
Common Alternatives of Salesforce and iCity
Salesforce review compared to iCity
"It's an outstanding software solution that not only meets the current operational needs " - jake - Software engineer
Most users consider Salesforce is an excellent iCity alternative.
88.2% of users recommend this product
This information is based on user submitted reviews.
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#11
Category Champions | 2024
User Review
This information is based on user reviews.
Document360 makes it easy to create a highly structured and multi-product knowledge base. It doesn’t require technical skills to use Document360. If the software matches our needs, we can use all the features for a period of time. I used this software and recommend it to everyo... Read Document360 Reviews
Categories in Common with Document360
Document Management Software
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Customer Service Software
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API Management Tools
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Knowledge Base Software
Alternatives of Document360 and iCity
Document360 review compared to iCity
"Highly structured multi product knowledge base software to create self service support" - Anusha Antony
Most users consider Document360 is an excellent iCity alternative.
99.5% of users recommend this product
This information is based on user submitted reviews.
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#12
Category Champions | 2024
User Review
This information is based on user reviews.
Best of all, Engagebay can automatically sync course registrations from our Thinkific LMS website. This way, you can categorize your contacts based on their interests. Automation and workflows are very effective in moving leads through multiple courses to research them before the... Read EngageBay Reviews
Categories in Common with EngageBay
Common Alternatives of EngageBay and iCity
EngageBay review compared to iCity
"EngageBay works for all our needs" - Arunima chakraboty - Marketing Analyst
97.2% of users recommend this product
This information is based on user submitted reviews.
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#13
Category Champions | 2024
User Review
This information is based on user reviews.
Zendesk helps our customer support agents provide quick service with its easy-to-use interface. It has improved and sped up our response times over the last few years. Read Zendesk Reviews
Categories in Common with Zendesk
Alternatives of Zendesk and iCity
Zendesk review compared to iCity
"Zendesk makes customer support easier " - Nikhil Dhar - Associate Vice President
86.1% of users recommend this product
This information is based on user submitted reviews.
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#14
Category Champions | 2024
User Review
This information is based on user reviews.
I have used this software for over four months and have not experienced any problems with it. It is very easy to use and has all the necessary features to do the job. Read LiveAgent Reviews
Categories in Common with LiveAgent
Common iCity and LiveAgent Alternatives
LiveAgent review compared to iCity
"Easy to use Support software" - Tomas - Customer Support
90% of users recommend this product
This information is based on user submitted reviews.
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#15
Category Champions | 2024
User Review
This information is based on user reviews.
To find out if there are any missing features or updates in Freshsales, I recommend visiting the Freshsales website or contacting their customer support or sales team for the most up-to-date information. They can provide you with the latest details on the product's features and a... Read Freshsales Reviews
Categories in Common with Freshsales
Accounting Software
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Distribution Management Software
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SFA Sales Force Automation Software
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Sales Management Software
Common Alternatives of Freshsales and iCity
Freshsales review compared to iCity
"Freshsales" - Shamilamin Amin - C.e.o
80.6% of users recommend this product
This information is based on user submitted reviews.
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#16
Category Champions | 2024
User Review
This information is based on user reviews.
It has great features and is a fantastic tool for managing sales and creating tasks. It excels in content management and communication on social platforms. Read Bitrix24 Reviews
Categories in Common with Bitrix24
Call Recording Software
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Collaboration Software
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Document Management Software
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Enterprise Social Networking Software
Software Common with iCity and Bitrix24
Bitrix24 review compared to iCity
"It helped us in excellent mangement of our business at a very affordable price. it is a great collaboration platform." - Wahida
91.9% of users recommend this product
This information is based on user submitted reviews.
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#17
Category Champions | 2024
User Review
This information is based on user reviews.
When I was using it, it was very accurate and authentic software which provided us quick results. When I was using it, it was very accurate and authentic software which provided us quick results. When I was using it, it was very accurate and authentic software which provided us q... Read Oracle NetSuite CRM Reviews
Categories in Common with Oracle NetSuite CRM
Software Common with iCity and Oracle NetSuite CRM
Oracle NetSuite CRM review compared to iCity
"Best service & user friendly software" - Mohsin - Operation Head
80% of users recommend this product
This information is based on user submitted reviews.
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#18
Category Champions | 2024
User Review
This information is based on user reviews.
Freshdesk has greatly assisted us in integrating our ticket management and customer query resolution functions by allowing us to consolidate tickets from all online sources, such as the web, mobile, and social media, onto a single platform. This has en... Read Freshdesk Reviews
Categories in Common with Freshdesk
CRM Software
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Quality Management Software
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Ticketing Management Software
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Customer Feedback Software
Common iCity and Freshdesk Alternatives
Freshdesk review compared to iCity
"Nice Product and good support customer" - Dhimant
84.3% of users recommend this product
This information is based on user submitted reviews.
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#19
Contenders | 2024
User Review
This information is based on user reviews.
ProProfs Help Desk has been an incredible addition to our customer service team's tool stack. We have created better accountability for agents, as they can see all their tasks and support tickets simultaneously. Read ProProfs Help Desk Reviews
Categories in Common with ProProfs Help Desk
Ticketing Management Software
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Customer Engagement Software
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Service Desk Management Software
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Complaint Management System
Software Common with iCity and ProProfs Help Desk
ProProfs Help Desk review compared to iCity
"Track all complaints and requests in one place" - Peter Clark - Marketing Manager
94% of users recommend this product
This information is based on user submitted reviews.
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