iCRM
What is iCRM?
iCRM is complete and comprehensive CRM platform for the small and large size Businesses, It's an award winning user friendly CRM platform which is fully customisable to adopt even a complex requirements/process flows of any Industry oriented customer, It is a comprehensive platform to cover up your Sales, Marketing and Support automation in a single solution.
iCRM Starting Price
$ 8.33/Single User
iCRM Awards
Get an Overview for the Leaders Matrix at glance
Our Awards and Recognition
iCRM Screenshots
Key Features of iCRM
- Capture Leads from Twitter/Facebooks
- Case Management
- Cloud Computing
- CRM
- CRM & Sales Dashboards
- CRM & Sales Reports
- CRM Analytics
- CRM integration
- Customer Support
- Developer API
- Email Integration
- Email Marketing / SMS Marketing
- Email Templates
- Expense Management
- Inventory Management
- Invoice
iCRM Users
Business
- Freelancers
- StartUps
- SMEs
- Agencies
- Enterprises
Available Support
- Phone
- Live Support
- Training
- Tickets
Specifications
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Deployment:
Cloud Based
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Payment:
Monthly, Yearly, Onetime(Perpetual license)
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Api
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Customization
-
Mobile Support
Desktop Platforms
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Web App
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Windows
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Mac
Mobile Platforms
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Android
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iOS
Language Support
- English
iCRM Comparisons
iCRM Pricing
- Lead, Contact, Account, and Deal Management
- Basic Reports Dashboard
- Sales Pipelines, Targets & Forecast Management
- Email Integration
- Lead Scoring Rules
- SMS Integration
- API Access
- Website Integration for capturing the Leads
- Mobile Application - Android Only
- User audit, History & Timeline logs
- Storage - 6 GB
- 2 Hour onboarding session
- Lead, Contact, Account, and Deal Management
- Custom Reports Dashboard
- Sales Pipelines, Targets & Forecast Management
- Email Integration
- SMS Integration
- Advanced Reports
- Website Integration for capturing the Leads
- Mobile Application - iOS & Android
- Storage - 8 GB
- 2 Hour onboarding session
- Quotation & Products Management
- IndiaMart, Just Dial, Sulekha & TradeIndia Integration
- 400 Bulk Emails/user/day
- 15 Workflow Automations
- 15 Teams
- Territories Management
- Custom Roles
- User audit, History & Timeline logs
- Lead Scoring Rules
- Lead, Contact, Account, and Deal Management
- Advanced Reports
- Sales Pipelines, Targets & Forecast Management
- Email Integration
- Advanced Lead Scoring Rules
- Website Integration for capturing the Leads
- Mobile Application - iOS & Android
- User audit, History & Timeline logs
- Storage - 12 GB
- IndiaMart, Just Dial, Sulekha & TradeIndia Integration
- 1200 Bulk Emails/user/day
- 30 Workflow Automations
- 30 Teams
- Social Media Integration
- Multi Currency
- Territories Manageme
- Quotation & Products Management
- Website Integration for capturing the Leads
- SMS Integration
Company Details
ipercepts
Nagpur
109, Jaktap Lay Out, Wanadongri, Hingana Road, Nagpur
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iCRM Description
ipercepts has been established as a software company in India, the company has been with the aim to provide affordable and advanced software solutions to the small, medium & large size organisations across the globe, the focused area of service is into CRM (Customer Relationship Management software), which helps in automate and streamline the business activities like Sales, Marketing and Support automation very effectively……...Our objective is to provide a CRM solution to every businesses no matter what is the size and revenue of the company. As we have understood during our experience of Implementations that every business needs the CRM software to manage their business efficiently and provide the Pro-Active customer service………. Our team is having an extensive experience in consulting and implementing the iCRM software across the industry verticals. We help organizations embrace disruptive technologies, arming them with best in class solutions that augment their business capabilities.
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iCRM Videos
Overall Reviews
iCRM Pros and Cons
Pros
"User-Friendly Interface: Numerous customers appreciate iCRM's intuitive and simple point of interaction, which is simple to explore and use.Customization Options: Through a variety of customization options, businesses can customize iCRM to meet their specific needs.Capabilities in Combination: iCRM is a versatile and essential asset for businesses of all sizes because it can be integrated with a wide range of other programming stages, such as email marketing tools, accounting software, and web-based business platforms.Element of Computerization: Leading the board, contacting the executives, dealing with robotization, and showcasing mechanization are just a few of the computerization features that iCRM provides to help businesses streamline their processes and save time.Detailing and Investigation: Through its extensive analytics and reporting capabilities, iCRM provides businesses with valuable insights into their customer relationships and sales procedures.In general, iCRM is a very useful tool for businesses looking to streamline their customer relationship management procedures and boost their overall effectiveness and efficiency."
"Leads and support management"
"I like in the Software Leads followup, Deals Management and the Wholl Software good build"
Cons
"Pricing: Users of iCRM believe that the pricing structure is too high, especially for small and new businesses.Support: iCRM's client care group's help could be improved, as per a couple of clients, either as far as reaction time or quality.Mobile App: Even though iCRM has a mobile version, some users have said that it doesn't work as well or is hard to use as the desktop version.Integration complications: Some users have complained that integrating iCRM with other software platforms takes a long time and requires technical expertise.Reporting capabilities: Even though iCRM offers point-by-point detailing features, some customers have said that the revealing capabilities could be better, either in terms of the amount of information that can be looked at or how easy the announcing tools are to use.In general, many businesses find iCRM to be a very useful tool. However, it could be improved in some ways to better meet the requirements of all users."
"everything is good"
"Wholl Software"
iCRM Reviews (5)
saipureddy c.
Free
Used the software for : 2+ years (Daily)
Company Size :11-50 employees
iCRM: Simplifying Business Customer Relationship Management
iCRM is a robust client relationship management (CRM) software designed to reorganize and streamline business procedures. Many users appreciate iCRM's user-friendly interface, which makes it easy to use and navigate for even non-technical users. Some of the features that iCRM provides to assist businesses in better managing their relationships with customers include lead management, contact management, sales automation, and marketing automation. Other features include lead management. Another feature that many users appreciate is iCRM's adaptability. To meet the particular requirements of various businesses, the software can be integrated with multiple other software platforms, such as e-commerce platforms, accounting software, and email marketing tools. As a result, it can be utilized effectively by businesses of all sizes and types. Some customers have noted room for improvement in the customer support department. Some users have reported having difficulty receiving prompt and effective support when they have had issues with the software. In any case, iCRM is a very powerful tool for businesses that want to improve their overall proficiency and viability as well as their client relationship management processes.
iCRM After Sales Service Rating
What do you like best about iCRM?
User-Friendly Interface: Numerous customers appreciate iCRM's intuitive and simple point of interaction, which is simple to explore and use.Customization Options: Through a variety of customization options, businesses can customize iCRM to meet their specific needs.Capabilities in Combination: iCRM is a versatile and essential asset for businesses of all sizes because it can be integrated with a wide range of other programming stages, such as email marketing tools, accounting software, and web-based business platforms.Element of Computerization: Leading the board, contacting the executives, dealing with robotization, and showcasing mechanization are just a few of the computerization features that iCRM provides to help businesses streamline their processes and save time.Detailing and Investigation: Through its extensive analytics and reporting capabilities, iCRM provides businesses with valuable insights into their customer relationships and sales procedures.In general, iCRM is a very useful tool for businesses looking to streamline their customer relationship management procedures and boost their overall effectiveness and efficiency.
What do you dislike about iCRM?
Pricing: Users of iCRM believe that the pricing structure is too high, especially for small and new businesses.Support: iCRM's client care group's help could be improved, as per a couple of clients, either as far as reaction time or quality.Mobile App: Even though iCRM has a mobile version, some users have said that it doesn't work as well or is hard to use as the desktop version.Integration complications: Some users have complained that integrating iCRM with other software platforms takes a long time and requires technical expertise.Reporting capabilities: Even though iCRM offers point-by-point detailing features, some customers have said that the revealing capabilities could be better, either in terms of the amount of information that can be looked at or how easy the announcing tools are to use.In general, many businesses find iCRM to be a very useful tool. However, it could be improved in some ways to better meet the requirements of all users.
What features is iCRM currently missing?
No
Anuj R.
Manager
Used the software for : 6-12 months (Daily)
Company Size :11-50 employees
Value for Money
I have been using the CRM for more than 6 Months, and I got what I needed. Also very user-friendly and easy to use. Thanks for the services and support.
iCRM After Sales Service Rating
What do you like best about iCRM?
Leads and support management
What do you dislike about iCRM?
everything is good
What features is iCRM currently missing?
No
What other products like iCRM have you used or evaluated?
Used Zoho but support is not prompt as I get in iCRM
How iCRM is better/different from its competitors?
Product Quality and Support
WASIM J.
Director
Used the software for : More than 1 year
Company Size :1-10 employees
Awesome software to manage real estate business
1st of all I want to thank to Software Suggest and the employee who called me I got best Software according to my Requirement Ezeecrm Software good build by the Software builder and service fast and good.
What do you like best about iCRM?
I like in the Software Leads followup, Deals Management and the Wholl Software good build
What do you dislike about iCRM?
Wholl Software
Muhammad K.
Assistant Manager
Used the software for : Less than 6 months
Company Size :1001-5000 employees
Very Good Software.
It's a good Product we are using it from last 6 months. Pros of this product is we can use it without internet access offline. The functions of this software are very advanced and user-friendly. We can enter new contacts, assign tasks to our employees and create invoices in a much more convenient manner. You are able to keep a record of task descriptions, past services, fees paid, communication records via fax, SMS, emails.
What do you like best about iCRM?
Good product with advance features. Its offline product no need to use it through internet. It makes our work much easier.
What do you dislike about iCRM?
We have not found any cons in this product.
Mehul
Director
Used the software for : 2+ years
Company Size :51-200 employee
Verified By : 
iCRM is Best and affordable CRM Software from ipercepts
We have been using iCRM from ipercepts since last 7 Months, the software has all the necessary functionalities we needed and it is very user-friendly. We are managing our Lead Management and Customer Support activities from iCRM.
iCRM FAQs
How much does iCRM cost?
The starting price of iCRM is $ 8.33/Single User. It has different pricing plans:
- SEED : $ 8.33/Single User
- SAPLING : $ 11.11/Full Licence/ Single User
- PLANT : $ 16.67/Full Licence/Single User
- TREE : $ 19.44/Full Licence/Single User
iCRM also provides a free trial to users.
What are the top 5 features for iCRM?
The top 5 features for iCRM are:
- Capture Leads from Twitter/Facebooks
- Case Management
- Cloud Computing
- CRM
- CRM & Sales Dashboards
