iCRM
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What is iCRM?
iCRM is a complete and comprehensive CRM platform for small and large-sized businesses. Its an award-winning, user-friendly CRM platform that is fully customizable to adapt to even the complex requirements and process flows of any industry-oriented customer. It is a comprehensive platform to cover your sales, marketing, and support automation in a single solution.
Pricing
iCRM Starting Price
$ 8/Single User
Awards
Our Awards and Recognition
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Key Features of iCRM
Here are the powerful features that make iCRM stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Contact Management
- Sales Automation
- Marketing Automation
- Customer Support
- Lead Management
- Pipeline Management
- Email Integration
- Reporting And Analytics
- Mobile Access
- Task Management
- Calendar Integration
- Document Management
- Workflow Automation
- Customizable Dashboards
- Social Media Integration
- Third Party Integrations
- Role Based Access Control
- Data Import/export
- Custom Fields
- Api Access
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iCRM Screenshots
iCRM Pricing
Here are the pricing plans for iCRM. Choose the plan that best fits your requirements and budget. Get Detailed iCRM pricing as per your requirements.
SEED
$ 8
Single User
- Lead, Contact, Account, and Deal Management
- Basic Reports Dashboard
- Sales Pipelines, Targets & Forecast Management
- Email Integration
- Lead Scoring Rules
- SMS Integration
- API Access
- Website Integration for capturing the Leads
- Mobile Application - Android Only
- User audit, History & Timeline logs
- Storage - 6 GB
- 2 Hour onboarding session
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SAPLING
$ 11
Full Licence/ Single User
- Lead, Contact, Account, and Deal Management
- Custom Reports Dashboard
- Sales Pipelines, Targets & Forecast Management
- Email Integration
- SMS Integration
- Advanced Reports
- Website Integration for capturing the Leads
- Mobile Application - iOS & Android
- Storage - 8 GB
- 2 Hour onboarding session
- Quotation & Products Management
- IndiaMart, Just Dial, Sulekha & TradeIndia Integration
- 400 Bulk Emails/user/day
- 15 Workflow Automations
- 15 Teams
- Territories Management
- Custom Roles
- User audit, History & Timeline logs
- Lead Scoring Rules
Get Offer
PLANT
$ 17
Full Licence/Single User
- Lead, Contact, Account, and Deal Management
- Advanced Reports
- Sales Pipelines, Targets & Forecast Management
- Email Integration
- Advanced Lead Scoring Rules
- Website Integration for capturing the Leads
- Mobile Application - iOS & Android
- User audit, History & Timeline logs
- Storage - 12 GB
- IndiaMart, Just Dial, Sulekha & TradeIndia Integration
- 1200 Bulk Emails/user/day
- 30 Workflow Automations
- 30 Teams
- Social Media Integration
- Multi Currency
- Territories Manageme
- Quotation & Products Management
- Website Integration for capturing the Leads
- SMS Integration
Get Offer
TREE
$ 19
Full Licence/Single User
- Dedicated Account Manager
- Audit Logs
- IP Whitelisting
- Multi Currency
- Social Media Integration
- Advanced CRM Customization
- Custom Roles
- 60 Teams
- 200 Workflow Automations
- 8000 Bulk Emails/user/day
- IndiaMart, Just Dial, Sulekha & TradeIndia Integration
- Quotation & Products Management
- Storage - 18 GB
- User audit, History & Timeline logs
- Mobile Application - iOS & Android
- Website Integration for capturing the Leads
- Email Integration
- SMS Integration
- Lead, Contact, Account, and Deal Management
Get Offer
The pricing information for iCRM is sourced either directly from the software provider or publicly available materials. To get the most accurate and up-to-date costs, we advise reaching out to the vendor.
The pricing information was last updated on 18th May 2025.
Free Trial is available
iCRM Specifications
Get a closer look at the technical specifications and system requirements for iCRM. Find out if it's compatible with your operating system and other software.
Company Details :
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iCRM Comparisons
Compare iCRM with other similar options available in CRM Software. Explore the key differences to see why it's the top choice for businesses and individuals.
iCRM Description
Here's the comprehensive description of iCRM. Gain a brief understanding of its unique features and exceptional benefits.
ipercepts has been established as a software company in India, the company has been with the aim to provide affordable and advanced software solutions to the small, medium & large size organisations across the globe, the focused area of service is into CRM (Customer Relationship Management software), which helps in automate and streamline the business activities like Sales, Marketing and Support automation very effectively……...Our objective is to provide a CRM solution to every businesses no matter what is the size and revenue of the company. As we have understood during our experience of Implementations that every business needs the CRM software to manage their business efficiently and provide the Pro-Active customer service………. Our team is having an extensive experience in consulting and implementing the iCRM software across the industry verticals. We help organizations embrace disruptive technologies, arming them with best in class solutions that augment their business capabilities.
Overall iCRM Reviews
Thinking about using iCRM? Check out verified user reviews & ratings based on iCRM's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.
iCRM Pros and Cons Based on Customer Reviews
"The software offers extensive customization options, allowing businesses to tailor it to their specific needs."
"Automation features in iCRM help streamline processes, saving time and improving efficiency."
"iCRM is praised for its user-friendly interface, making it easy to navigate even for non-technical users."
"The software provides valuable insights through its detailed analytics and reporting capabilities, enhancing customer relationship management."
"iCRM's integration capabilities with various platforms like e-commerce and accounting software make it versatile for different business types."
"Integration with other software platforms can be complex and may require technical expertise."
"The mobile app version of iCRM is noted to be less efficient compared to the desktop version."
"While iCRM offers detailed reporting, some users believe the reporting tools could be more user-friendly and comprehensive."
"Some users feel that the pricing structure of iCRM is on the higher side, especially for smaller businesses."
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Showing 3 out of 6 Reviews
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Review Source: Organic
The reviewer received a nominal gift card as appreciation for submitting this review.
Incentivized Review
iCRM - Best CRM for medium enterprise
iCRM has features that cater to both organizational and functional levels and has been one of the most impressive CRMs we have come across to date. We have used other CRMs; however, iCRM has unique features, such as calling customers, collecting customer feedback and reviews, maintaining a repository, and a few on-demand solutions.
iCRM After Sales Service Rating
What do you like best about iCRM?
The most impressive aspects of iCRM are its flexibility, ease of use, ease of integration with other legacy systems, and good UI and UX.
What do you dislike about iCRM?
I suggest integrating AI/ML features, such as HTML redesigning features.
What features is iCRM currently missing?
NO, iCRM has all features
What other products like iCRM have you used or evaluated?
Salesforce, MS dynamics, Pega, Zoho,
Useful 0
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Review Source: Organic
iCRM: Simplifying Business Customer Relationship Management
iCRM is a robust client relationship management (CRM) software designed to reorganize and streamline business procedures. Many users appreciate iCRM's user-friendly interface, which makes it easy to use and navigate even for non-technical users. Some of the features that iCRM provides to assist businesses in better managing their relationships with customers include lead management, contact management, sales automation, and marketing automation. Another feature that many users appreciate is iCRM's adaptability. To meet the particular requirements of various businesses, the software can be integrated with multiple other software platforms, such as e-commerce platforms, accounting software, and email marketing tools. As a result, it can be utilized effectively by businesses of all sizes and types. Some customers have noted room for improvement in the customer support department. Some users have reported having difficulty receiving prompt and effective support when they have had issues with the software. In any case, iCRM is a very powerful tool for businesses that want to improve their overall proficiency and viability as well as their client relationship management processes.
iCRM After Sales Service Rating
What do you like best about iCRM?
User-Friendly Interface: Numerous customers appreciate iCRMs intuitive and simple point of interaction, which is easy to navigate and use. Customization Options: Through a variety of customization options, businesses can tailor iCRM to meet their specific needs. Capabilities in Combination: iCRM is a versatile and essential asset for businesses of all sizes because it can be integrated with a wide range of other programming stages, such as email marketing tools, accounting software, and web-based business platforms. Element of Computerization: Leading the board, contacting the executives, dealing with automation, and showcasing automation are just a few of the automation features that iCRM provides to help businesses streamline their processes and save time. Detailing and Investigation: Through its extensive analytics and reporting capabilities, iCRM provides businesses with valuable insights into their customer relationships and sales procedures. In general, iCRM is a very useful tool for businesses looking to streamline their customer relationship management procedures and boost their overall effectiveness and efficiency.
What do you dislike about iCRM?
Pricing: Users of iCRM believe that the pricing structure is too high, especially for small and new businesses. Support: iCRMs client care groups help could be improved, according to a few clients, either in terms of response time or quality. Mobile App: Even though iCRM has a mobile version, some users have said that it doesnt work as well or is as easy to use as the desktop version. Integration complications: Some users have complained that integrating iCRM with other software platforms takes a long time and requires technical expertise. Reporting capabilities: Even though iCRM offers detailed reporting features, some customers have said that the reporting capabilities could be better, either in terms of the amount of information that can be reviewed or how easy the reporting tools are to use. In general, many businesses find iCRM to be a very useful tool. However, it could be improved in some ways to better meet the requirements of all users.
What features is iCRM currently missing?
No
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Review Source: Organic
Value for Money
I have been using the CRM for more than 6 months, and it has met my needs. It is also very user-friendly and easy to use. Thank you for the services and support.
iCRM After Sales Service Rating
What do you like best about iCRM?
Leads and Support Management
What do you dislike about iCRM?
Everything is good.
What features is iCRM currently missing?
No
What other products like iCRM have you used or evaluated?
Used Zoho but support is not prompt as I get in iCRM
How iCRM is better/different from its competitors?
Product Quality and Support
Useful 0
Alternatives of iCRM
Explore alternative software options that can fulfill similar requirements as iCRM. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.
iCRM FAQs
How much does iCRM cost?
The starting price of iCRM is $ 8/Single User. It has different pricing plans:
- SEED : $ 8/Single User
- SAPLING : $ 11/Full Licence/ Single User
- PLANT : $ 17/Full Licence/Single User
- TREE : $ 19/Full Licence/Single User
iCRM also provides a free trial to users.
What are the top 5 features for iCRM?
The top 5 features for iCRM are:
- Capture Leads from Twitter/Facebooks
- Case Management
- Cloud Computing
- CRM
- CRM & Sales Dashboards
What type of customer support is available from iCRM?
The available support which iCRM provides is:
- Phone
- Live support
- Tickets
- Training
What platforms does iCRM support?
iCRM supports a variety of platforms including Android and IOS.
What types of businesses does iCRM serve?
iCRM serves a wide range of businesses, including but not limited to Freelancer, Startups, SMBs & Enterprises.
How is iCRM commonly used?
iCRM is commonly used for various purposes, such as Distribution Management, SFA Sales Force Automation, Sales Management and more.
Who are the primary competitors of iCRM?
The three major competitors of iCRM are Daxko Engage, YetiForce CRM and SmartMatchApp. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.
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