What is ICTBroadcast?
ICT is the smart solution for the auto dialer. Having all the features to manage the multiple calls, prompt messages, templets mails, exchange call to operators if the beneficiary needs to exchange by squeezing some DTMF key.
ICTBroadcast Starting Price
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Overall ICTBroadcast Reviews
Here's our unbiased review of ICTBroadcast. Discover how our team of experts rates its features, ease of use, customer support, and other aspects that contribute to its overall appeal.
ICTBroadcast Pros and Cons
"I recommend ICTBroadcast as a professional system to call center owners, and It is an in-one software solution with advanced queue management and an agent panel interface. I worked with its IVR Studio and found it a brilliant feature, and it helped me to design complex IVR scenarios with simple drag-and-drop tools very quickly. I did not find such a beautiful l feature in any other call center software. Awesome experience"
"In terms of technological innovation, ICTBroadcast is very forward-looking. I like its features, but my favorites are the multi-tenant, multi-campaign, and call schedule features. ICTBroadcast is the perfect solution for improving your call center's performance."
"I found ICTBroadcast as the most user-friendly call center software. Also, it offers unified communication and a lot of other campaigns; it is one type of solution. I mostly liked its inbound call center operation and CRM integration with any CRM software using REST APIs, Its integration and business automation capabilities are commendable."
"I found the new campaign creation process a little complicated, and it can be managed more user-friendly, especially since user input validation is not professionally managed."
"In my opinion, ICTBroadcast has no disadvantage except for its pricing. However, I purchased a lifetime package, so it's worth it."
"Its pricing structure is based on the fact that there are multiple channels concurrently. A better approach would be to make it based on the number of servers rather than the number of users. So even though I wouldn't say I like that feature, overall, I think it's a good feature."
7 ICTBroadcast Reviews
Hear directly from customers who have used ICTBroadcast. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.
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