ICTBroadcast
What is ICTBroadcast?
ICT is the smart solution for the auto dialer. Having all the features to manage the multiple calls, prompt messages, templets mails, exchange call to operators if the beneficiary needs to exchange by squeezing some DTMF key.
ICTBroadcast Starting Price
Our Awards and Recognition
Talk with a software expert for free. Get a list of software that's great for you in less than 10 minutes.
ICTBroadcast Screenshots
ICTBroadcast Specifications
Get a closer look at the technical specifications and system requirements for ICTBroadcast. Find out if it's compatible with your operating system and other software.
ICTBroadcast Videos
Overall ICTBroadcast Reviews
Here's our unbiased review of ICTBroadcast. Discover how our team of experts rates its features, ease of use, customer support, and other aspects that contribute to its overall appeal.
ICTBroadcast Pros and Cons
"I recommend ICTBroadcast as a professional system to call center owners, and It is an in-one software solution with advanced queue management and an agent panel interface. I worked with its IVR Studio and found it a brilliant feature, and it helped me to design complex IVR scenarios with simple drag-and-drop tools very quickly. I did not find such a beautiful l feature in any other call center software. Awesome experience"
"In terms of technological innovation, ICTBroadcast is very forward-looking. I like its features, but my favorites are the multi-tenant, multi-campaign, and call schedule features. ICTBroadcast is the perfect solution for improving your call center's performance."
"I found ICTBroadcast as the most user-friendly call center software. Also, it offers unified communication and a lot of other campaigns; it is one type of solution. I mostly liked its inbound call center operation and CRM integration with any CRM software using REST APIs, Its integration and business automation capabilities are commendable."
"I found the new campaign creation process a little complicated, and it can be managed more user-friendly, especially since user input validation is not professionally managed."
"In my opinion, ICTBroadcast has no disadvantage except for its pricing. However, I purchased a lifetime package, so it's worth it."
"Its pricing structure is based on the fact that there are multiple channels concurrently. A better approach would be to make it based on the number of servers rather than the number of users. So even though I wouldn't say I like that feature, overall, I think it's a good feature."
7 ICTBroadcast Reviews
Hear directly from customers who have used ICTBroadcast. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.
Raza k.
User
Used the software for : Less than 6 months (Weekly)
Company Size :11-50 employees
The Professional Choice for Call Centers owners.
ICTBroadcast is a highly advanced call center solution that we are delighted with. This is an unforgettable experience! There are no software packages with a wide range of features available on the Internet in this price range. That's awesome!
ICTBroadcast After Sales Service Rating
What do you like best about ICTBroadcast?
I recommend ICTBroadcast as a professional system to call center owners, and It is an in-one software solution with advanced queue management and an agent panel interface. I worked with its IVR Studio and found it a brilliant feature, and it helped me to design complex IVR scenarios with simple drag-and-drop tools very quickly. I did not find such a beautiful l feature in any other call center software. Awesome experience
What do you dislike about ICTBroadcast?
I found the new campaign creation process a little complicated, and it can be managed more user-friendly, especially since user input validation is not professionally managed.
What features is ICTBroadcast currently missing?
I have been using ICTBroadcast last two years but didn't need any missing features in ICTBroadcast.
What other products like ICTBroadcast have you used or evaluated?
I have used CallShaper in the past But didn't satisfied with its features, that's why I convert to ICTBroadcast.
How ICTBroadcast is better/different from its competitors?
Because they are providing various features that their competitors don't provide.
Christopher
Owner
Used the software for : 6-12 months (Weekly)
Company Size :51-200 employees
ICTBroadcast is a masterpiece of Call Center Software
My experience with ICTBroadcast is unbelievable because this software is straightforward, user-friendly, and futuristic compared to its competitors. I use various auto dialer software but didn’t find it like ICTBroadcast because they provide Auto dialer, Progressive dialer, and predictive dialer with a bundle of features like unified broadcasting, campaign statistics, and reporting, surveys & polls, live monitoring, Web Based IVR- Designer and many more. I would highly be recommended this masterpiece to everyone.
ICTBroadcast After Sales Service Rating
What do you like best about ICTBroadcast?
In terms of technological innovation, ICTBroadcast is very forward-looking. I like its features, but my favorites are the multi-tenant, multi-campaign, and call schedule features. ICTBroadcast is the perfect solution for improving your call center's performance.
What do you dislike about ICTBroadcast?
In my opinion, ICTBroadcast has no disadvantage except for its pricing. However, I purchased a lifetime package, so it's worth it.
What features is ICTBroadcast currently missing?
No there is nothing missing in ICTBroadcast.
What other products like ICTBroadcast have you used or evaluated?
I have used various software but didn't find it like ICTBroadcast.
How ICTBroadcast is better/different from its competitors?
ICTBroadcast is better than its competitors in features, Those features that ICTBroadcast provides I didn't find in any auto dialer software.
Christopher
Owner
Used the software for : 6-12 months (Monthly)
Company Size :1-10 employees
The Best and Easiest Call Center Software.
Complete inbound and outbound call center software with unified communications and rest API support makes it the best call center software in the market. This high-speed loading interface with a beautiful structure and design. Undoubtedly, I will highly recommend all call center owners to use ICTBroadcast.
ICTBroadcast After Sales Service Rating
What do you like best about ICTBroadcast?
I found ICTBroadcast as the most user-friendly call center software. Also, it offers unified communication and a lot of other campaigns; it is one type of solution. I mostly liked its inbound call center operation and CRM integration with any CRM software using REST APIs, Its integration and business automation capabilities are commendable.
What do you dislike about ICTBroadcast?
Its pricing structure is based on the fact that there are multiple channels concurrently. A better approach would be to make it based on the number of servers rather than the number of users. So even though I wouldn't say I like that feature, overall, I think it's a good feature.
What features is ICTBroadcast currently missing?
No there is no missing feature.
What other products like ICTBroadcast have you used or evaluated?
I've evaluated Bitrix but ICTBroadcast is better then Bitrix
How ICTBroadcast is better/different from its competitors?
Because it's very futuristic.
Christopher
Owner
Used the software for : 6-12 months (Monthly)
Company Size :11-50 employees
Easy to Use and User Friendly
A few years back, I bought an ICTBroadcast subscription for 500 channels. I found it feature-rich and user-friendly, especially considering that its IVR Designer includes exclusive capabilities that aren't found anywhere else. It made it simple for me to create a personalized IVR. ICTBroadcast is a polished, developed tool with many telemarketing and contact center operations features.
ICTBroadcast After Sales Service Rating
What do you like best about ICTBroadcast?
It made it simple for me to create a personalized IVR. ICTBroadcast is a polished, developed tool with a wealth of features for telemarketing and contact center operations.
What do you dislike about ICTBroadcast?
There is only Pricing issue that I faced.
What features is ICTBroadcast currently missing?
I don't think so.
What other products like ICTBroadcast have you used or evaluated?
Yeah, I have used Call shaper, But that was pretty difficult for me to use and manage.
How ICTBroadcast is better/different from its competitors?
ICTBroadcast is easy to use, and User friendly for any device and any person. If you are a beginner, believe me, you can easily understand the interface of ICTBroadcast.
john A.
I'm the Owner of The John Compnay
Used the software for : Less than 6 months (Weekly)
Company Size :51-200 employees
How I feel?
I purchased 500 channels ICTBroadcast license a few years ago, and I found it feature-rich and user-friendly, especially since its IVR Designer has unique features not available anywhere. It helped me to design a custom IVR with ease. ICTBroadcast is a professional, mature, and feature-rich product for telemarketing and contact center operations.
ICTBroadcast After Sales Service Rating
What do you like best about ICTBroadcast?
IVR Designer has unique features not available anywhere. It helped me to design a custom IVR with ease.
What do you dislike about ICTBroadcast?
I've faced only one issue which is only the price. They should need to reduce their price a little bit.
What features is ICTBroadcast currently missing?
I don't think so
What other products like ICTBroadcast have you used or evaluated?
No, I don't use any other product like ICTBroadcast
How ICTBroadcast is better/different from its competitors?
ICTBroadcast is very unique in its features that's why ICTBroadcast is different from it competitors.
Alternatives of ICTBroadcast
Explore alternative software options that can fulfill similar requirements as ICTBroadcast. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.
