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What is iHelpdesk?

iHelpdesk is a fully featured Help Desk Software designed to serve Agencies, Enterprises. iHelpdesk provides end-to-end solutions designed for Windows. This online Help Desk system offers Alerts / Escalation, Email Integration, Knowledge Base Management, Network Monitoring, Service Level Agreement (SLA) Management at one place.


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Key Features of iHelpdesk

Here are the powerful features that make iHelpdesk stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Alerts / Escalation
  • Email Integration
  • Knowledge Base Management
  • Network Monitoring
  • Service Level Agreement (SLA) Management

iHelpdesk Screenshots

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iHelpdesk Specifications

Get a closer look at the technical specifications and system requirements for iHelpdesk. Find out if it's compatible with your operating system and other software.

Company Details :
Company Name : iDeskCentric
Full Address : 3601 Highway 7 East, Markham Ontario L3R 0M3 Canada
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Business :
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Alternatives of iHelpdesk

Explore alternative software options that can fulfill similar requirements as iHelpdesk. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

iHelpdesk FAQs

What are the top 5 features for iHelpdesk?

The top 5 features for iHelpdesk are:

  • Email Integration
  • Service Level Agreement (SLA) Management
  • Network Monitoring
  • Knowledge Base Management
  • Alerts / Escalation

What type of customer support is available from iHelpdesk?

The available support which iHelpdesk provides is:

  • Email
  • Phone
  • Tickets

What types of businesses does iHelpdesk serve?

iHelpdesk serves a wide range of businesses, including but not limited to Startups, Enterprises, SMEs & Freelancer.

Who are the primary competitors of iHelpdesk?

The three major competitors of iHelpdesk are Helpshift, GoTo Resolve and BeyondTrust. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.

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