IMIconnect
What is IMIconnect?
IMIconnect is an enterprise cloud communications platform that enables you to deliver frictionless customer experience across 10+ channels. It allows you to send contextual real-time notifications, enable customer self-service, & automate end-to-end communication flows.
IMIconnect Starting Price
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Key Features of IMIconnect
Here are the powerful features that make IMIconnect stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Sentiment Analysis
- Communication Management
- Feedback Collection
- CRM Integration
- Low-code Platform
- Triggered Real-Time Communications
- Multi Channel Messaging API
- SDKs for Push & In-App messaging across browsers/OS
- NLP for Conversational Engagement
- Visual Flow Builder for Customer Journey Orchestration
- Flow Versioning
- Role Based Access Control
- Branch workflows based on dynamic if-then analysis
- Reporting and Analytics
- Detailed Transaction Logs
- Reporting and Dashboards
IMIconnect Specifications
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IMIconnect Comparisons
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IMIconnect Description
Here's the comprehensive description of IMIconnect. Gain a brief understanding of its unique features and exceptional benefits.
IMIconnect is a cloud-based platform that enables businesses to automate multi-channel customer journeys. The IMIconnect platform supports end-to-end automation of customer interactions by offering pre-integrated access to customers’ preferred communication channels such as Facebook Messenger, SMS, Twitter DM, voice, email, In-app, WhatsApp, etc., and flexible integrations with backend enterprise systems such as CRM, marketing automation, customer databases, and more.
At the core sits a visual flow builder featuring various communication channels, system integrations, and other workflow constructs – all exposed as nodes that can be dragged and dropped onto a canvas to facilitate rapid customer journey orchestration and automation.
Developers, product managers, and architects in leading consumer businesses use IMIconnect to build innovative customer service, marketing and proactive customer engagement journeys such as interactive SMS flows, Messenger chatbots, self-serve IVR, interactive order tracking, payment notifications, fraud detection and prevention apps, and other conversational experiences.
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IMIconnect FAQs
What are the top 5 features for IMIconnect?
The top 5 features for IMIconnect are:
- Sentiment Analysis
- Communication Management
- Feedback Collection
- CRM Integration
- Low-code Platform
What type of customer support is available from IMIconnect?
The available support which IMIconnect provides is:
Where is the headquarters/company of IMIconnect located?
The headquarters/company of IMIconnect is located at London.
