What is inConcert?

inConcert is a comprehensive, cloud-based contact center solution that integrates AI, marketing automation, and CRM. It enhances customer interactions across all channels, boosts operational efficiency, and provides data-driven insights for strategic decision-making, ensuring exceptional user experiences.

Pricing

inConcert Starting Price

Awards
inConcert Award

Our Awards and Recognition

More Awards
Get Best Quote for inConcert

Connect with SoftwareSuggest experts to get the best quote for your business.

Key Features of inConcert

Here are the powerful features that make inConcert stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Real Time Chat
  • Multi Channel Support
  • Chat Routing
  • Canned Responses
  • File Sharing
  • Chat Transcripts
  • Visitor Tracking
  • Customizable Chat Widgets
  • Chat Analytics
  • Agent Performance Reports
  • Proactive Chat Invitations
  • Chat Queues
  • Chat Transfer
  • Chat Tags
  • Chat History
  • Mobile Support
  • Integration With CRM
  • Chatbot Integration
  • Co Browsing
  • Security And Compliance
Show More

inConcert Screenshots

inConcert logo
Do you work for inConcert?
Claim This Profile

inConcert Specifications

Get a closer look at the technical specifications and system requirements for inConcert. Find out if it's compatible with your operating system and other software.

Company Details :
Company Name : inConcert
Headquarter : Barcelona
Full Address : Calle Tarragona, 157 Planta 17 08014 – Barcelona
Show More
Language Support :
English
French
Italian
Portuguese
Romanian
Spanish
Business :
StartUps
SMBs
Mid-Market
Enterprises
Available Support :
Email
Phone
Live Support
Tickets

inConcert Comparisons

Compare inConcert with other similar options available in Live Chat Software. Explore the key differences to see why it's the top choice for businesses and individuals.

inConcert Resources

Overall inConcert Reviews

Thinking about using inConcert? Check out verified user reviews & ratings based on inConcert's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

5/5

Based on 1 Review

Write a Review Or
Ask a Question
Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Likelihood to recommend 100%

Likelihood to recommend

Out of 100%

inConcert Pros and Cons

"Process-oriented, good work-life balance"

"I didnt find anything like that."

SoftwareSuggest reviews are authentic and verified. Here's how.

Showing 1 out of 1 Reviews

Jewell

Software engineer

Used the software for : More than 1 year

Company Size :51-200 employees

5.0

Nov 22, 2019

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Good company

I love the fact that the company adopts innovation as a culture while promoting equality (Inclusion and Diversity) and strong ethical values. The passion for people and clients is what keeps me motivated.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about inConcert?

Process-oriented, good work-life balance

What do you dislike about inConcert?

I didnt find anything like that.

Alternatives of inConcert

Explore alternative software options that can fulfill similar requirements as inConcert. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

inConcert FAQs

What are the top 5 features for inConcert?

The top 5 features for inConcert are:

  • Lead Management
  • Prospecting Tools
  • Contact Database
  • Interaction Tracking
  • Sales pipeline management

What type of customer support is available from inConcert?

The available support which inConcert provides is:

  • Phone
  • Email
  • Live support
  • Tickets

Where is the headquarters/company of inConcert located?

The headquarters/company of inConcert is located at Barcelona.

What types of businesses does inConcert serve?

inConcert serves a wide range of businesses, including but not limited to Startups, SMBs, Mid-Market & Enterprises.

Who are the primary competitors of inConcert?

The three major competitors of inConcert are Mediktor, ICE Chat and Inside Powerfront. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.

Free Demo Get Pricing
Free Demo