inConcert
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What is inConcert?
inConcert is a comprehensive, cloud-based contact center solution that integrates AI, marketing automation, and CRM. It enhances customer interactions across all channels, boosts operational efficiency, and provides data-driven insights for strategic decision-making, ensuring exceptional user experiences.
inConcert Starting Price
Our Awards and Recognition
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Key Features of inConcert
Here are the powerful features that make inConcert stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Real Time Chat
- Multi Channel Support
- Chat Routing
- Canned Responses
- File Sharing
- Chat Transcripts
- Visitor Tracking
- Customizable Chat Widgets
- Chat Analytics
- Agent Performance Reports
- Proactive Chat Invitations
- Chat Queues
- Chat Transfer
- Chat Tags
- Chat History
- Mobile Support
- Integration With CRM
- Chatbot Integration
- Co Browsing
- Security And Compliance
inConcert Specifications
Get a closer look at the technical specifications and system requirements for inConcert. Find out if it's compatible with your operating system and other software.
inConcert Comparisons
Compare inConcert with other similar options available in Live Chat Software. Explore the key differences to see why it's the top choice for businesses and individuals.
inConcert Resources
Overall inConcert Reviews
Thinking about using inConcert? Check out verified user reviews & ratings based on inConcert's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.
inConcert Pros and Cons
"Process-oriented, good work-life balance"
"I didnt find anything like that."
SoftwareSuggest reviews are authentic and verified. Here's how.
Jewell
Software engineer
Used the software for : More than 1 year
Company Size :51-200 employees
Verified Reviewer
Review Source: Organic
I love the fact that the company adopts innovation as a culture while promoting equality (Inclusion and Diversity) and strong ethical values. The passion for people and clients is what keeps me motivated.
What do you like best about inConcert?
Process-oriented, good work-life balance
What do you dislike about inConcert?
I didnt find anything like that.
Alternatives of inConcert
Explore alternative software options that can fulfill similar requirements as inConcert. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.
inConcert FAQs
What are the top 5 features for inConcert?
The top 5 features for inConcert are:
- Lead Management
- Prospecting Tools
- Contact Database
- Interaction Tracking
- Sales pipeline management
What type of customer support is available from inConcert?
The available support which inConcert provides is:
- Phone
- Live support
- Tickets
Where is the headquarters/company of inConcert located?
The headquarters/company of inConcert is located at Barcelona.
What types of businesses does inConcert serve?
inConcert serves a wide range of businesses, including but not limited to Startups, SMBs, Mid-Market & Enterprises.
Who are the primary competitors of inConcert?
The three major competitors of inConcert are Mediktor, ICE Chat and Inside Powerfront. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.