InContact Call Center
The inContact has not claimed this profile yet. All the information is added by SoftwareSuggest.
Do you work at inContact? Claim your profile to update the latest information about your product.
Do you work at inContact? Claim your profile to update the latest information about your product.
What is InContact Call Center?
inContact is cloud contact center software which helps you connect with your customers on their terms and across all channels, including inbound and outbound voice, voicemail, email, chat, social media, SMS, IVR, voice portal, self-service, and more.
Pricing
InContact Call Center Starting Price
Get Detailed InContact Call Center pricing as per your requirements.
Awards
Our Awards and Recognition
More Awards
Get Best Quote for InContact Call Center
Connect with SoftwareSuggest experts to get the best quote for your business.
Key Features of InContact Call Center
Here are the powerful features that make InContact Call Center stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Automatic Call Distribution (acd)
- Interactive Voice Response (ivr)
- Omnichannel Routing
- Workforce Management
- Call Recording
- Quality Management
- Real Time Reporting
- Historical Reporting
- Predictive Dialer
- Skill Based Routing
- CRM Integration
- Speech Analytics
- Text To Speech
- Voice Biometrics
- Outbound Campaign Management
- Call Scripting
- Agent Performance Analytics
- Customer Feedback Surveys
- Disaster Recovery
- Api Integration
Show More
InContact Call Center Screenshots
Do you work for inContact?
InContact Call Center Specifications
Get a closer look at the technical specifications and system requirements for InContact Call Center. Find out if it's compatible with your operating system and other software.
Company Details :
Show More
InContact Call Center Comparisons
Compare InContact Call Center with other similar options available in Call Center Software. Explore the key differences to see why it's the top choice for businesses and individuals.
InContact Call Center Resources
InContact Call Center Reviews (0)
No reviews yet. Rate this app or be the first to review.
Write a ReviewAlternatives of InContact Call Center
Explore alternative software options that can fulfill similar requirements as InContact Call Center. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.
InContact Call Center FAQs
What are the top 5 features for InContact Call Center?
The top 5 features for InContact Call Center are:
- Call Routing
- Call Recording
- Application Integration
- Real Time Monitoring
- Live chat system
What type of customer support is available from InContact Call Center?
The available support which InContact Call Center provides is:
Who are the primary competitors of InContact Call Center?
The three major competitors of InContact Call Center are C-Zentrix Contact Center, MicrobaseCTI and SandeshLive. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.
Free Demo