InContact Call Center
What is InContact Call Center?
inContact is cloud contact center software which helps you connect with your customers on their terms and across all channels in their including inbound and outbound voice, voicemail, email, chat, social media, SMS, IVR, voice portal, self-service and more.
InContact Call Center Starting Price
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InContact Call Center Screenshots
Key Features of InContact Call Center
Here are the powerful features that make InContact Call Center stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Call Routing
- Call Recording
- Application Integration
- Real Time Monitoring
- Live chat system
- Real Time Reporting
- IVR / Voice Recognition
- Blended Call Center
- Call Scripting
- Escalation Management
- Inbound Call Center
- Outbound Call Center
- Progressive Dialer
- Queue Manager
- Virtual Call Center
- Workforce Management
InContact Call Center Specifications
Get a closer look at the technical specifications and system requirements for InContact Call Center. Find out if it's compatible with your operating system and other software.
InContact Call Center Comparisons
Compare InContact Call Center with other similar options available in Call Center Software. Explore the key differences to see why it's the top choice for businesses and individuals.
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InContact Call Center FAQs
What are the top 5 features for InContact Call Center?
The top 5 features for InContact Call Center are:
- Call Routing
- Call Recording
- Application Integration
- Real Time Monitoring
- Live chat system
What type of customer support is available from InContact Call Center?
The available support which InContact Call Center provides is:
