InContact Call Center Alternatives & Competitors

Salesforce is an excellent tool that covers Sales, Marketing, Customer Support, Engineering, and Operations. It combines these functions into one tool to provide a competitive advantage in the market. Read Salesforce Reviews

It is a widely used professional application that solves the problem of arranging meetings and interviews. We can quickly schedule meetings and conference calls, as well as utilize available video call options. We can share the screen with participants. Read Microsoft Teams Reviews

Zoho Desk is an easy-to-use user interface. Complete multichannel support ensures no customer is left behind. Powerful automation cuts the time spent by support departments. Comprehensive reports for reporting and customer service. Read Zoho Desk Reviews

Zoho CRM is an excellent entry-level CRM platform that scales with your small business's growth. Its free CRM plan is popular among new businesses looking for a way to track leads and manage contacts easily. Read Zoho CRM Reviews

It's been a great help to our client services team! The support from Live Agent is also excellent; they respond to questions and resolve issues quickly. They also implement new features that have proven very helpful. It's very easy to see what's going on with support; items are c... Read LiveAgent Reviews

We adapted it to the company's standards and basic project or activity ideas, and it was really fast and easy to use. Thanks to Bitrix24, goals are constantly on the minds of the teams working on them, and we have been able to evaluate and manage sales and workday growth with acc... Read Bitrix24 Reviews

I have been using Servetel for the last three years. They have provided outstanding IVR solutions, with very reliable and amazing after-sales services. Read Servetel (by Acefone) Reviews

In the past, I used three different phones for my business. What a time to be alive! Now I can use a single phone and still manage to have three different numbers for work. I can vouch for this app; go for it to make life easier. Read DialerHQ Reviews

My journey with Vonage has been a testament to the evolution of modern communication. The platform offers a comprehensive suite of tools that undoubtedly elevates the connectivity experience. Vonage's commitment to innovation shines through its intuitive interface, facilitating e... Read Vonage Reviews

Zadarma is a great phone system for small businesses. It is very easy to use, and new users can quickly get started. Customer support is always available and it provides a good network connection. Read Zadarma Reviews

Best IVR solution provider at a lower price. Excellent support. No downtime. Various features in one dashboard (inbound and outbound, etc.). Highly recommended services. Read SparkTG Reviews

I purchased a 500-channel ICTBroadcast license a few years ago and found it feature-rich and user-friendly, especially since its IVR Designer has unique features not available anywhere else. It helped me design a custom IVR with ease. ICTBroadcast is a professional, mature, and f... Read ICTBroadcast Reviews

Ameyo is MAJESTICALLY amazing. I love this. I am using Ameyo for admission purposes. What I love about Ameyo is that our work never stops, even when the whole country is shut down during the pandemic. We were still working from home, and admissions were ongoing at that time. T... Read Exotel Reviews

Reliable, scalable, simple to use, and the best part is the after-sales support; even top-level management is very accessible. We have been using MCube for 4 years, and it has helped the organization enhance lead productivity through inbound and outbound dialers. I highly reco... Read MCUBE Reviews

It has been my go-to for all my office communication needs for over a year. While most days it works fine, there are occasional issues. At times, the app crashes, while other features work perfectly. Occasionally, there is no notification for a text message. Read MightyCall Reviews