InGenius

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Features
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What is InGenius?

InGenius is the smart solution for cloud telephony and IVRS system. Integrated with CRM to increase contact. Match all inbound number or client entered IVR data, so your contact focus specialists rapidly observe all client data before a call is dialed. There are facilitate of click to dial for eliminating misdials.

Pricing

InGenius Starting Price

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Key Features of InGenius

Here are the powerful features that make InGenius stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

After Call Work
Analytical Reports
API Integration
Audio / Video Conferencing
Auto Dialer
Auto Rotate
Billing & Invoicing
Blind Transfer
Built-In CRM
By-Extension Reporting
Call Barging
Call Cascading
Call Center
Call Center Management
Call Conference
Call Control
Call Disposition and Notes
Call Duration
Call Hold
Call Hold Music
Call Logging
Call Logs
Call Monitoring
Call Mute
Call Queuing
Call Recording
Call Reminder
Call Routing
Call Volume
Caller ID
Caller Identification
Carrier Access Billing
Chat / Messaging
Complete Messaging Platform
Conferencing
Contact History
Contact Management
Contact Tags and Custom Fields
Contract Management
Country Blocking
CRM integration
Custom Sender ID
Customisable Welcome Greeting
Customizable Billing
Data import and Synchronization
Desktop Notifications
Email Notifications
Email Support
Employee Directory
Enhanced Caller ID
Fax Management
Flexible Rate Tables
Forward to Device
Forward to Phone
Global Connect
Historical Reporting
Holiday Mapping
Inbound Reporting
Incoming Call ID
Incoming SMS
Internal Call Transfer
International Numbers
IVR / Voice Recognition
IVR and Dial Groups
IVR System
Lead Management
Live Call Monitoring
Mobile Access
Mobile App
Mobile SMS
Multi Lingual IVR
Multiple Accessline
Multiple Extension
Multiple Scripts
Multiple Simultaneous Calls
Multiuser Login & Role-based access control
Onboarding Coach
Online Fax
Outbound Caller ID
Outbound Reporting
Outgoing Call Tracking
Outgoing SMS
Personalized Greetings
Phone Key Input
Phone Support
Post-Paid Systems
Power Dialer
Pre-Paid Systems
Predictive Dialer
Provisioning
Rating
Real Time Reporting
Remarketing
Reporting
Screen Pop-up
Self Service Portal
Service Order System
Session Summary Notes
Single Access Number
SIP Trunking
Skill Based Routing
Smart Call Tracking
Smart DID Routing
SMS
Speech Analytics
Stand Alone Dialer
Sticky Agent
Survey Management
Telemarketing Management
Text to Speech
Toll Free Number
Unattended Call Management
Unlimited Concurrent Calls
Virtual Call Center
Virtual Extensions
Voice & Data Integration
Voice Customization
Voice Mail
Voicemail Transcription
VoIP
Warm Transfer
Web to Lead
Webchat
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InGenius Specifications

Get a closer look at the technical specifications and system requirements for InGenius. Find out if it's compatible with your operating system and other software.

Deployment :

Cloud Based

Subscription Plan :

Monthly

Accessibility :

Mobile Support

Desktop Platforms :

Web app

Language Support :

English

Business :

SMBs

Agencies

Enterprises

Available Support :

Company Details :

Company Name : InGenius Software

Headquarter : Ottawa

Website : Visit Website

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