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Top paid & free alternatives to InMoment includes Salesforce, Zendesk, Zoho CRM, LiveAgent, Freshdesk, ProProfs Help Desk, Trustpilot, Kapture CX, Vtiger CRM and SugarCRM. Analyze a range of top Customer Experience Management Software that offer similar benefits at competitive prices. Empower your team by choosing the best InMoment competitor that meets your unique business requirements.
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Most Popular InMoment Alternatives
Product and vendor alternatives are selected from a pool of vendors/products in the market. SoftwareSuggest uses a combination of user responses to the question, “Which other vendor did you consider in your evaluation?”. We also consider the total review volume for those vendors/products within the market.
SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Best Competitors and Alternatives to InMoment
Showing 1 - 12 of 74 products
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#3
Category Champions | 2026
User Review
This information is based on user reviews.
Salesforce is a customer relationship management (CRM) software that can be used by businesses of all sizes. Read Salesforce Reviews
Categories in Common with Salesforce
SFA Sales Force Automation Software
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Sales Management Software
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Ticketing Management Software
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Help Desk Software
Software Common with InMoment and Salesforce
Salesforce review compared to InMoment
"A Comprehensive Look at the Industry-Leading CRM Platform for Sales and Customer Management. " - Ruchi Dhiman - Freelancer
Most users consider Salesforce is an excellent InMoment alternative.
89.2% of users recommend this product
This information is based on user submitted reviews.
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#4
Category Champions | 2026
User Review
This information is based on user reviews.
Around two years ago, I was browsing a website (Aakash Education) and found chat support by Zendesk. I found it very helpful that I could ask my doubts directly to the support team and receive answers in no time. Since then, I have been using Zendesk on most websites where it ... Read Zendesk Reviews
Categories in Common with Zendesk
Common Alternatives of Zendesk and InMoment
Zendesk review compared to InMoment
"Easy Accessibility " - Manav - Student
Most users consider Zendesk is an excellent InMoment alternative.
88.1% of users recommend this product
This information is based on user submitted reviews.
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#5
Category Champions | 2026
User Review
This information is based on user reviews.
It is a common and popular CRM tool with a complete automated package, including email, HRM, and many more features. It is a single software solution for all communication needs in an organization. It is versatile and filled with excellent features, including API integrations.... Read Zoho CRM Reviews
Categories in Common with Zoho CRM
Accounting Software
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Expense Management Software
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SFA Sales Force Automation Software
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Sales Management Software
Alternatives of Zoho CRM and InMoment
Zoho CRM review compared to InMoment
"A common and Popular CRM Tool" - Joydeep Dey - Sr. Academic Counselor
88.2% of users recommend this product
This information is based on user submitted reviews.
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#6
Category Champions | 2026
User Review
This information is based on user reviews.
I am more than satisfied with LiveAgent. I think it is an excellent tool for organizing your emails. I finally get my work done, and it is even fun! Absolutely worth it. Read LiveAgent Reviews
Categories in Common with LiveAgent
Common Alternatives of LiveAgent and InMoment
LiveAgent review compared to InMoment
"perfect" - Vero Reinert
91% of users recommend this product
This information is based on user submitted reviews.
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#7
Category Champions | 2026
User Review
This information is based on user reviews.
Freshdesk is cloud-based, easy to use, and customizable software with a great UI and user-friendly features. Read Freshdesk Reviews
Categories in Common with Freshdesk
CRM Software
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Quality Management Software
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Ticketing Management Software
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Customer Feedback Software
Common InMoment and Freshdesk Alternatives
Freshdesk review compared to InMoment
"Best software for startup" - Bhavesh - SEO
84.3% of users recommend this product
This information is based on user submitted reviews.
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#8
Category Champions | 2026
User Review
This information is based on user reviews.
If you think ProProfs Help Desk is just another ticketing system, you are highly mistaken. It is much more. In addition to managing your tickets, you can hold live chat interactions to grow your sales, create a knowledge base to reduce ticket volume, and share surveys to monitor ... Read ProProfs Help Desk Reviews
Categories in Common with ProProfs Help Desk
Ticketing Management Software
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Customer Engagement Software
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Service Desk Management Software
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Complaint Management System
Common Alternatives of ProProfs Help Desk and InMoment
ProProfs Help Desk review compared to InMoment
"Become a customer support pro with ProProfs" - Ashu Raj
94% of users recommend this product
This information is based on user submitted reviews.
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#9
Category Champions | 2026
User Review
This information is based on user reviews.
Trustpilot is a great service overall for capturing customer satisfaction, integrating reviews with the website, providing SEO impact, and building consumer trust for the brand. Read Trustpilot Reviews
Categories in Common with Trustpilot
Online Reputation Management Software
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Customer Experience Management Software
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NPS Software
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Freelance Platform
Common InMoment and Trustpilot Alternatives
Trustpilot review compared to InMoment
"Trustpilot " - Carraig - Marketing Analyst
92.9% of users recommend this product
This information is based on user submitted reviews.
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#10
Category Champions | 2026
User Review
This information is based on user reviews.
This is a CRM app built to meet the requirements of India’s growing B2C market. I like that the features essentially support end-user suitability. I have seen a significant increase in productivity and customer turnover since I started using it a year ago. Read Kapture CX Reviews
Categories in Common with Kapture CX
Ticketing Management Software
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Help Desk Software
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Customer Feedback Software
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Live Chat Software
Common Alternatives of Kapture CX and InMoment
Kapture CX review compared to InMoment
"Best CRM for Business" - Siddu - Sales
96% of users recommend this product
This information is based on user submitted reviews.
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#11
Contenders | 2026
User Review
This information is based on user reviews.
For businesses, it is very important to find a quality multi-functional CRM system that combines the capabilities of all necessary programs for successful operations. The program includes all essential functions for sales, effective marketing, and customer support. We use the Org... Read Vtiger CRM Reviews
Categories in Common with Vtiger CRM
Software Common with InMoment and Vtiger CRM
Vtiger CRM review compared to InMoment
"Best online system for customer relations" - Jay - Business Analyst
95% of users recommend this product
This information is based on user submitted reviews.
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#12
Contenders | 2026
User Review
This information is based on user reviews.
I am very happy to have SugarCRM for free to help my business grow. Many features and ease of use help me achieve better productivity. Read SugarCRM Reviews
Categories in Common with SugarCRM
Campaign Management Software
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Quotation Management Software
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Any Industry Software
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Online CRM Software
Alternatives of SugarCRM and InMoment
SugarCRM review compared to InMoment
"Very Friendly to Use for Business" - Innovative Infomedia Business Solutions - Business Development Officer
93.3% of users recommend this product
This information is based on user submitted reviews.
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