Insightly CRM Reviews
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Overall Insightly CRM Reviews
Here's an unbiased review of Insightly CRM. Discover how Insightly CRM users rate its features, ease of use, customer support, and other aspects that contribute to its overall appeal.
Insightly CRM Pros and Cons Based on Customer Reviews
"It's considered a great value for the price, offering comprehensive features without breaking the bank."
"Robust integration capabilities with other business applications streamline workflows and improve efficiency."
"The platform's flexibility allows businesses to customize it to fit their specific needs, enhancing its utility."
"The abundance of functionality can be overwhelming for new team members, requiring a learning curve."
"Some users find the interface could be more user-friendly, especially for those new to CRM software."
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Hear directly from customers who have used Insightly CRM. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.
Verified Reviewer
Verified User
Review Source: Organic
Insightly CRM has been essential in helping our organization manage customer relationships. The platform is easy to use and very flexible, allowing us to customize it to fit our specific needs. Additionally, Insightly integrates easily with our other business applications, making it a valuable part of our workflow. The lead routing and workflow automation features have also been beneficial in keeping our sales process organized and efficient. Finally, since we are a small organization with clients in different countries, Insightly's ability to keep track of our interactions and sales process has been invaluable. Overall, I have been delighted with Insightly and recommend it to any business looking for a comprehensive CRM solution.
Insightly CRM After Sales Service Rating
What do you like best about Insightly CRM?
There are many things I found impressive about Insightly CRM, but some of the standouts include its ease of use, flexibility, and robust integration capabilities. The platform has helped my team streamline sales processes and better manage customer relationships. It is a great value for the price, and I have been very pleased with the results.
What do you dislike about Insightly CRM?
If I had to nitpick, I would say that the interface could be a bit more user-friendly. There is a lot of functionality packed into the platform, and it can be overwhelming for users or new team members who are not familiar with CRM software. However, this is a minor issue and does not impact the overall usefulness of the platform.
What features is Insightly CRM currently missing?
Till now, I have not found any missing features that would impact our ability to use Insightly CRM effectively. I found it to be a complete CRM Solution.
What other products like Insightly CRM have you used or evaluated?
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How Insightly CRM is better/different from its competitors?
Insightly CRM is a comprehensive CRM platform that offers a suite of features that its competitors do not. These features include contact management, task management, opportunity management, and project management.
Verified Reviewer
Review Source: Organic
Insightly CRM tool offers numerous features such as task assignments, activities for recurring actions, and Gmail integration. These features have been of great value to my team. Additionally, the software provides many video tutorials that are very helpful for beginners. My team had been searching for a CRM that would help us organize and run more efficiently. Since the deployment of Insightly, I can't express how happy my team is. Its workflow automation saves us many hours. The client servicing team is efficient and prompt. They always resolve issues on time and provide detailed answers. My team uses the Project and Task list extensively to keep themselves updated and to avoid missing any details. I have referred Insightly to several other business colleagues. For users on the lookout for a powerful CRM that won't break the bank, Insightly CRM is the best choice.
Verified Reviewer
Review Source: Organic
With Insightly CRM software, it is impossible to miss a deadline, forget a task, or lose a sales deal. This CRM software is suitable for businesses of all sizes and offers efficiency, immense organization, and increased sales. Insightly can be used with any email system, and my team has benefited from its tight integration with Gmail/Google Apps and Outlook 2013/Office365. The software is very easy to use, powerful, and affordable. It's an efficient CRM tool for the sales and marketing teams, especially while collaborating on projects. With the help of Insightly, the sales team can keep track of all activities and check where a prospective client is placed in the sales cycle. The marketing team can update more information on prospective clients after carrying out a series of activities. Their customer service team has coordinated with my team very well. They have been a huge help, especially when my team had just started using the software.
Verified Reviewer
Review Source: Organic
With a simple and user-friendly customer relationship module, Insightly CRM is the latest and most advanced software for handling and managing customers. As a business owner, I have witnessed the productive results and effectiveness of implementing the CRM software. Not only have I gained higher reach, but I have also gained deeper insights into my target group. This lead management software is a one-of-a-kind feature that has enabled me to integrate multiple customer communication channels and develop good relationships with my consumers.
Verified Reviewer
Review Source: Organic
Running my cottage industry wouldn’t have been as successful without Insightly CRM. The efficient lead management software guided me towards my potential customers and showed ways to develop productive relationships. Using this software, I can integrate my small-scale business and reach a maximum number of customers in less time. The CRM software also optimizes customer interaction and helps me understand their needs, choices, and preferences. Indeed, it’s the best software to know customers and market your product.
Verified Reviewer
Review Source: Organic
Insightly CRM has simplified my approach to leads and handling existing customers. It is a new-age CRM software that helps integrate my projects and enhances sales opportunities. The best part is that I can opt for a customized solution that works perfectly for my business. Additionally, my team enjoys good integration with Google applications, email, Office 365, and other apps. The lead management software is also flexible and user-friendly.