Overall Instamojo Reviews

Here's an unbiased review of Instamojo. Discover how Instamojo users rate its features, ease of use, customer support, and other aspects that contribute to its overall appeal.

4.5/5

Based on 11 Reviews

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Feature 4.5

Feature

Out of 5

Ease of use 4.4

Ease of use

Out of 5

Value for money 4.5

Value for money

Out of 5

Customer support 4.4

Customer support

Out of 5

Likelihood to recommend 87.5%

Likelihood to recommend

Out of 100%

Instamojo Pros and Cons Based on Customer Reviews

"Instamojo provides great customer support, which is helpful for resolving queries quickly."

"Instamojo is easy to set up and start accepting payments online, making it accessible for beginners."

"The platform offers a variety of tools for store management, including installment and invoicing management."

"Users appreciate the nominal charges on payment collection and the option for instant withdrawal."

"Some users feel that the platform is gradually making more features paid, which can be frustrating."

"There is a lack of built-in assurance to protect against unscrupulous buyers, which can be a concern."

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Showing 11 out of 11 Reviews

Hear directly from customers who have used Instamojo. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.

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Harshit A.

CEO

5.0

Dec 28, 2023

Used the software for : 1-2 years (Weekly)

Company Size :11-50 employees

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Most easy to implemet platform for collecting online payments.

It's best and easy to start and implement a platform to begin accepting payments online. It works really well, and there are many options available for store management.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Instamojo After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Instamojo?

Its really easy to set up. Nominal charges on payment collection and instant withdrawal. The server is up most of the time. Great customer support.

What do you dislike about Instamojo?

Theyre making more of the impressive features paid day by day. Few payment methods are available sometimes.

What features is Instamojo currently missing?

Zapier and IFTTT integrations should be available there.

Sri M.

Devloper

3.0

Apr 04, 2023

Used the software for : 1-2 years (Daily)

Company Size :1-10 employees

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Review about Instamojo

Instamojo seems excellent, but it lacks built-in assurance to protect against unscrupulous buyers. It immediately credits the sum to the vendors, and if the goods or services are not delivered, the customer is left at the dealer's mercy. They have had open cases for a month, providing flimsy reasons for the vendor's failure to respond with practically no resolution.

Feature 5

Feature

Out of 5

Ease of use 3

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 3

Customer support

Out of 5

Instamojo After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Instamojo?

Instamojo offers installment management, executive request management, shipping, and invoicing management tools to help businesses manage their online stores. Additionally, Instamojos research and announcement features allow businesses to monitor their deals and comprehend customer behavior.

What do you dislike about Instamojo?

Instamojo currently supports only a limited number of payment options, which may be a drawback for businesses that want to offer a wider range of payment options to their customers and also their customer support.

What features is Instamojo currently missing?

A limited number of payment options, Customer support

What other products like Instamojo have you used or evaluated?

Razor pay, PayPal.

Goutam

Review and comments

5.0

Oct 10, 2022

Used the software for : Less than 6 months

Company Size :1-10 employees

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Nice software and help me

I enjoy this software, and it keeps me updated all the time. I recommended it to my friends, and they invited more people to use it. This software is helpful and educational for my friends and me. It is valuable and incredible. This software provides updates on any information. It is unique and special. This software is the best for me, my friends, and my family.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about Instamojo?

This is unique and helpful software.

What do you dislike about Instamojo?

See, look at the very least software for everything.

Trident

5.0

Mar 10, 2022

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Best Ecommerce Platform

Trusted and intuitive online store builder with easy-to-use features. Offers various plans and pricing with no need to save card details. Best in the market.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Instamojo Mobile App Experience

1 2 3 4 5 6 7 8 9 10

What do you like best about Instamojo?

Pricing and Features are advanced.

What do you dislike about Instamojo?

The mobile application is not useful.

Do you think Instamojo delivers value for the money spent?

Yes

Are you satisfied with Instamojo features?

Yes

Did implimentation of Instamojo was easy?

Yes

What features is Instamojo currently missing?

None

What other products like Instamojo have you used or evaluated?

Shopify

How Instamojo is better/different from its competitors?

Cost effective and easy to use

Palak

1.0

Sep 28, 2021

Used the software for : Less than 6 months

Company Size :11-50 employee

Verified via Business email.

Verified Reviewer

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Review Source: Organic

Worst Payment Gateway

The payment gateway doesn't support any business. Worst payment gateway I have ever used. I created an account and submitted my KYC details, but they rejected it and didn't provide any explanation.

Feature 1

Feature

Out of 5

Ease of use 1

Ease of use

Out of 5

Value for money 1

Value for money

Out of 5

Customer support 1

Customer support

Out of 5

Instamojo Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Instamojo After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Instamojo?

Nothing is impressive. All things are worst.

What do you dislike about Instamojo?

All Things are Worst should be corrected to All Things are Worse.

Do you think Instamojo delivers value for the money spent?

No

Are you satisfied with Instamojo features?

No

Did implimentation of Instamojo was easy?

No

What features is Instamojo currently missing?

All Things are Missing

What other products like Instamojo have you used or evaluated?

No Product All Products Are Worst

How Instamojo is better/different from its competitors?

Not Better Than Any Competitors Ever Their Competitors Provide Best Services

Instamojo Oct 3, 2021

Thank you for leaving your feedback, we strive to make every customer experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time. Please write to us at support@instamojo.com to assist you better.

Raj

5.0

Sep 28, 2020

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Best business Application

If you want to do online business, then this is the app for you. Its UI is excellent and user-friendly. You can use it easily, and it also functions as a payment gateway. Check it out; it's available in the Play Store.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Instamojo Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Instamojo After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Instamojo?

It is user-friendly, and its customer support will help with any query or doubt in one click.

What do you dislike about Instamojo?

UI can be improved... sometimes it takes time, so its better to see its efficiency.

Do you think Instamojo delivers value for the money spent?

Yes

Are you satisfied with Instamojo features?

Yes

Did implimentation of Instamojo was easy?

Yes

What features is Instamojo currently missing?

You can add UPI and other wallet too so your customer may increased

What other products like Instamojo have you used or evaluated?

No as of now

How Instamojo is better/different from its competitors?

Due to its customer support and its easy to use

Shubham

Intern

5.0

Mar 17, 2020

Used the software for : Less than 6 months

Company Size :11-50 employees

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Good payment gateway

I like the software but feel there is a need for improvement. They have removed barriers to entry such as technical know-how and upfront costs, providing access to distribution channels on web and mobile through various up-selling and cross-selling e-commerce tools and features.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 0

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about Instamojo?

Interface.

What do you dislike about Instamojo?

Support

Raju K.

5.0

Feb 02, 2020

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Instamojo is a game-changer for small businesses! Its user-friendly interface and seamless payment processing make transactions a breeze. Highly recommend for anyone looking to simplify their online sales.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Rahul b.

5.0

Jan 23, 2020

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Instamojo is a game-changer for small businesses! It's user-friendly, reliable, and makes online payments a breeze. Their customer support is top-notch too. Highly recommend for hassle-free transactions!

Feature 5

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Apoorv

Business Development

5.0

Mar 03, 2017

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Awesome software

The best thing is how easy it is to use Instamojo compared to other payment gateways. It has no setup fee or annual maintenance cost, with simple pricing.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Lovely

5.0

Jun 01, 2016

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

EASY AND GREAT

I am running a business. It has helped me a lot with my payments. I managed it and tailored it to my business needs. The initial setup was easy, and so far, I am having a smooth experience. Now, I can receive payments from everyone very easily. I highly recommend Instamojo; just give it a try. You will never regret it.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

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