What is Ipiphany?
Touchpoint Ipiphany helps you read & analyse large volumes of open ended (unstructured) digital feedback text & CRM data in minutes. Uncover & draw valuable insights into factors influencing changes in your brand or product perception.
Ipiphany Starting Price
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Key Features of Ipiphany
Here are the powerful features that make Ipiphany stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Case Management
- CRM Analytics
- Developer API
- Performance Metrics
- Customer Feedback
- Real Time Reporting
- Event Triggered Actions
- Data Management
- Data Capture
- Content analytics
- Data Analysis Tools
- Customer Segmentation
- Sentiment Analysis
- Churn Management
- Benchmarking
- Data Analysis
Ipiphany Specifications
Get a closer look at the technical specifications and system requirements for Ipiphany. Find out if it's compatible with your operating system and other software.
Ipiphany Description
Here's the comprehensive description of Ipiphany. Gain a brief understanding of its unique features and exceptional benefits.
Ipiphany will read & analyse your unstructured feedback & CRM data in minutes with AI. Uncover key factors influencing changes in brand or product perception and engagement. Find out in detail issues as to why your NPS score is decreasing or why satisfaction has changed.
Touchpoint Ipiphany can define the root-cause, mitigate issues and rank them on business impact giving you key insights into what to action first. The outcomes: increased customer satisfaction and retention, increased business efficiencies and reduced costs.
Designed for large scale organisations in the finance, banking and utilities sector, Ipiphany has also been utilised by market research firms. Touchpoint Group is ISO 27001 and PCI DSS security certified so you know your data is in safe hands.
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Ipiphany FAQs
What are the top 5 features for Ipiphany?
The top 5 features for Ipiphany are:
- Case Management
- CRM Analytics
- Developer API
- Performance Metrics
- Customer Feedback