What is IpSCAPE?

IpSCAPE is a fully featured Call Center Software designed to serve Agencies, Startups. IpSCAPE provides end-to-end solutions designed for Web App. This online Call Center system offers Escalation Management, Queue Management, Call Recording, Lead Capture, Call recording at one place.

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IpSCAPE Starting Price

Awards
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Key Features of IpSCAPE

Here are the powerful features that make IpSCAPE stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Action Management
  • Activity Tracking
  • Agency Management
  • Alerts / Escalation
  • Analytics
  • Application Integration
  • Applications Management
  • Appointment Management
  • Archiving
  • Assessments
  • Audio / Video Conferencing
  • Audit Management
  • Auto Dealer
  • Auto Dialer
  • Auto-Dialing
  • Automated Notices
  • Automatic Call Distribution
  • Automatic Call Distribution (ACD)
  • Automotive CRM
  • Badge Management
  • Billing for Data
  • Billing for Voice
  • Blended Call Center
  • Budgeting & Forecasting
  • Bulk SMS
  • Call Center
  • Call Center Infrastructure (CCI)
  • Call Center Management
  • Call List Management
  • Call Logging
  • Call Management
  • Call Monitoring
  • Call Parking
  • Call Recording
  • Call Reporting
  • Call Results
  • Call Routing
  • Call Scripting
  • Call Sharing
  • Call Transfer
  • Callback Scheduling
  • Caller Identification
  • Campaign Management
  • Campaign Specific Caller ID
  • Chargeback Tracking
  • Chat / Messaging
  • Client Management
  • Cloud Communication Platform
  • Code-free Development
  • Collaboration
  • Collaboration Tools
  • Communication Management
  • Competitor Analysis
  • Complaint Management
  • Compliance Management
  • Computer Telephony
  • Conferencing
  • Contact Center as a Service (CCaaS)
  • Contact Center Quality Assurance
  • Contact Management
  • Content Management
  • Contest Management
  • Contextual Guidance
  • Contract Negotiation
  • Contractor Management
  • Conversion Tracking
  • Correlation Analysis
  • CRM
  • CRM integration
  • Cultural Alignment
  • Custom Survey URLs
  • Customer Communications Management
  • Customer Engagement
  • Customer Experience
  • Customer Segmentation
  • Customer Service
  • Dashboard
  • Data Analysis
  • Data Analysis Tools
  • Data Management
  • Digital Transformation
  • Distributed Call Recording
  • Document Management
  • eCards
  • Email Management
  • Email Marketing
  • Employee Alignment
  • Employee Awards
  • Employee Directory
  • Employee Guides
  • Employee Lifecycle Management
  • Encryption
  • Escalation Management
  • Event Triggered Recording
  • Fax Management
  • FCC Compliance
  • Feedback Management
  • File Transfer
  • Fixed Line Compatibility
  • For Call Centers
  • For Developers
  • For Education
  • For Onboarding
  • For Sales
  • FTC Compliance
  • Goal Management
  • Goal Setting / Tracking
  • Goals
  • Goals / Quota Management
  • Health & Wellness Programs
  • In-House Collections
  • Inbound Call Center
  • Inbound Reporting
  • Instant Retrieval
  • Interactive Voice Response
  • Internal Cost Allocation
  • IVR
  • IVR / Voice Recognition
  • Key Performance Indicators
  • Keyword Tracking
  • Knowledge Base
  • Knowledge Management
  • Labor Projection
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Leaderboards / Activity Tracking
  • Live Chat
  • Live chat system
  • Manager-to-Peer Recognition
  • Manual Dialer
  • Meeting Management
  • Mobile Access
  • Mobile Line Compatibility
  • Mobile Survey
  • Multi-Campaign
  • Multi-Channel Collection
  • Multiple Scripts
  • Nominations
  • Offline Response Collection
  • Omni-Channel
  • On-Demand Recording
  • Onboarding
  • Opportunity Management
  • Outbound Call Center
  • Outbound Reporting
  • Payment Plans
  • Peer-to-Peer Recognition
  • Performance Appraisal
  • Performance Management
  • Performance Metrics
  • Phone Key Input
  • Pipeline Management
  • Power Dialer
  • Predictive Dialer
  • Premise-Based Call Center
  • Preview Dialer
  • Progressive Dialer
  • Prospecting Tools
  • Quality Management
  • Question Branching
  • Question Library
  • Queue Management
  • Queue Manager
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Chat
  • Recording Bookmarking
  • Recruiting Management
  • Reporting/Analytics
  • Rewards Catalog
  • Rewards Management
  • Rewards Points
  • Rewards Program
  • Ring Groups
  • Sales Trend Analysis
  • Scheduled Recording
  • Scheduling
  • Screen Activity Recording
  • Self Service Portal
  • Sentiment Analysis
  • SIP Trunking
  • Site Intercept Survey
  • Skills Tracking
  • Skip Logic
  • Social Media Integration
  • Social Recognition
  • Source Tracking
  • Speech Recognition
  • Statistical Analysis
  • Supports Audio / Images / Video
  • Survey Management
  • Surveys
  • Surveys & Feedback
  • Telemarketing Management
  • Telephony
  • Text Analysis
  • Text to Speech
  • Time & Attendance
  • Training Management
  • Transaction management
  • Trend / Problem Indicators
  • Trend Analysis
  • Unified Communications
  • Usage Reporting
  • Variable Workforce
  • Video Call Recording
  • Virtual Assistant
  • Virtual Call Center
  • Virtual Extensions
  • Virtual Phone Number
  • Voice & Data Integration
  • Voice Customization
  • Voice Mail
  • Voice Quality Enhancement
  • VoIP
  • Workflow Management
  • Workforce Management
  • Workforce Optimization (WFO)
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  • Archiving
  • Archiving & Retention
  • Assessments
  • Audio / Video Conferencing
  • Auto-Dialing
  • Call Center Management
  • Call Logging
  • Call Monitoring
  • Call Parking
  • Call Recording
  • Call Routing
  • Call Sharing
  • Chat / Messaging
  • Collaboration
  • Contact Management
  • Content Management
  • Dashboard
  • Data Management
  • Distributed Call Recording
  • Email Recording
  • Employee Directory
  • Encryption
  • Event Triggered Recording
  • File Transfer
  • Gamification
  • Goal Setting / Tracking
  • Inbound Reporting
  • Instant Retrieval
  • IVR / Voice Recognition
  • Learning Plans
  • Meeting Management
  • Meeting Preparation Tools
  • Mobile Access
  • On-Demand Recording
  • Onboarding
  • Outbound Reporting
  • Performance Management
  • Performance Metrics
  • Recording Bookmarking
  • Ring Groups
  • Scheduled Recording
  • Screen Activity Recording
  • SIP Trunking
  • Telemarketing Management
  • Training Management
  • Unified Communications
  • Video Call Recording
  • Virtual Call Center
  • Virtual Extensions
  • Voice & Data Integration
  • Voice Quality Enhancement
  • VoIP
  • Web Conferencing
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  • Quotes
  • Assign tasks
  • Auto Dialer
  • Budget Management
  • Call Logging
  • Call Logs
  • Call Monitoring
  • Call Queuing
  • Call recording
  • Call Routing
  • Call Scripting
  • Call Transfer
  • Campaign Management
  • Cloud Access
  • Compliance management
  • Contact History
  • CRM
  • CRM integration
  • Data Import & Export
  • Document Management
  • Email Marketing
  • Employee Engagement
  • Historical Reporting
  • HR Management Services
  • Inbound Call Center
  • Internal Call Transfer
  • Invoicing
  • IVR / Voice Recognition
  • Lead Distribution
  • Mobile Access
  • One Click Contacting
  • Outbound Call Center
  • Power Dialer
  • Predictive Dialer
  • Preview Dialer
  • Progressive Dialer
  • Quality Management
  • Real-time Scheduling
  • Real-time Workflow
  • Receive realtime notifications
  • Remote Access
  • Reporting/Analytics
  • Resource Allocation
  • Voicemail
  • Web Callback
  • Workforce Management
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IpSCAPE Specifications

Get a closer look at the technical specifications and system requirements for IpSCAPE. Find out if it's compatible with your operating system and other software.

Deployment :
Cloud Based
Subscription Plan :
Monthly, Yearly
Accessibility :
API
Customization
Mobile Support
Desktop Platforms :
Web app
Windows
Language Support :
English
Business :
StartUps
SMBs
Agencies
Enterprises
Available Support :
Email
Phone
Live Support
IpSCAPE Categories on SoftwareSuggest :
Company Details :
Company Name : IpSCAPE
Headquarter : Sydney
Website : Visit Website
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IpSCAPE FAQs

What are the top 5 features for IpSCAPE?

The top 5 features for IpSCAPE are:

  • Lead Management
  • Contact Management
  • Call Recording
  • Call Monitoring
  • Predictive Dialer

What type of customer support is available from IpSCAPE?

The available support which IpSCAPE provides is:

  • Phone
  • Email
  • Live support

Where is the headquarters/company of IpSCAPE located?

The headquarters/company of IpSCAPE is located at Sydney.

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