iSpring Suite Reviews
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Overall iSpring Suite Reviews
Here's an unbiased review of iSpring Suite. Discover how iSpring Suite users rate its features, ease of use, customer support, and other aspects that contribute to its overall appeal.
iSpring Suite Pros and Cons Based on Customer Reviews
"The text-to-speech feature is a favorite among users for creating audio-video modules."
"Users find the tool versatile, with useful pre-prepared functions and interaction options."
"The software is user-friendly and easy to learn, making it accessible for beginners."
"There are requests for more intuitive animation and layout options to enhance presentations."
"Users mention that the software can be expensive, which might be a barrier for some."
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Hear directly from customers who have used iSpring Suite. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.
Dana A.
Lead Nurse Educator
Used the software for : 2+ years
Company Size :1001-5000 employees
Verified Reviewer
Review Source: Organic
Responses to customer support issues are very prompt and thorough. My problems were addressed and resolved the same day! Thank you so much for your knowledge and help.
Nikhila
Deputy Manager
Used the software for : Less than 6 months (Weekly)
Company Size :5001-10,000 employees
Verified Reviewer
Review Source: Organic
The team is very supportive, and I am enjoying using the app. The text-to-speech feature is particularly nice and can help us deliver audio-video modules to our clients and business. The team has been very supportive whenever there is an issue.
iSpring Suite Mobile App Experience
iSpring Suite After Sales Service Rating
What do you like best about iSpring Suite?
Sure, please provide the text you would like me to review.
What do you dislike about iSpring Suite?
The edit options. Layout next option instead of putting animation.
What features is iSpring Suite currently missing?
VIDEO TO BE PLAYED WHEN EMBEDED IN PPT ALREADY INSTEAD OF USING THE LINK
What other products like iSpring Suite have you used or evaluated?
NA
How iSpring Suite is better/different from its competitors?
NA
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Verified User
Review Source: Organic
Very fast and efficient customer support. They are always there when you need them and know all the answers to your questions! The program seems very good. I have done a few quizzes with good results.
iSpring Suite Mobile App Experience
iSpring Suite After Sales Service Rating
What do you like best about iSpring Suite?
Good customer support and quite an easy-to-learn program.
What do you dislike about iSpring Suite?
I would be perfect with animation, but it is still good as it is.
Do you think iSpring Suite delivers value for the money spent?
Yes
Are you satisfied with iSpring Suite features?
Yes
Did implimentation of iSpring Suite was easy?
Yes
What features is iSpring Suite currently missing?
Animation of the figures
What other products like iSpring Suite have you used or evaluated?
No
How iSpring Suite is better/different from its competitors?
It is easy to use
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
I use iSpring as a professor at VIA University College in Denmark. I am still a beginner but have experienced very helpful support. I still need more experience with the features, but so far they are easy to use and give a professional impression.
iSpring Suite Mobile App Experience
iSpring Suite After Sales Service Rating
What do you like best about iSpring Suite?
Very intuitive to use, and with just a few actions, my product delivers a very professional output.
What do you dislike about iSpring Suite?
Pages: It would be nice to have subheadings (left menu) to give the learner a better overview.
Do you think iSpring Suite delivers value for the money spent?
Yes
Are you satisfied with iSpring Suite features?
Yes
Did implimentation of iSpring Suite was easy?
Yes
What features is iSpring Suite currently missing?
??
What other products like iSpring Suite have you used or evaluated?
None
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
I was having some trouble activating my license because my old device was replaced. Fortunately, Carine from iSpring Support helped me out and activated my license. It was fast and seamless. What a perfect day. Thank you :)
iSpring Suite Mobile App Experience
iSpring Suite After Sales Service Rating
What do you like best about iSpring Suite?
I can easily convert any PPT into a Flash/HTML5 presentation.
What do you dislike about iSpring Suite?
more customization and skins
Do you think iSpring Suite delivers value for the money spent?
Yes
Are you satisfied with iSpring Suite features?
Yes
Did implimentation of iSpring Suite was easy?
Not Sure
What features is iSpring Suite currently missing?
none so far
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
I am a huge fan of iSpring. It is a user-friendly and highly versatile authoring tool, and the support they provide is timely. I wish, though, that: 1. The content library is enhanced with content that is more useful. Great pictures do not necessarily mean they are useful. They should consider enhancing this. 2. Their support is limited to chat only, and that's a problem for me because it just takes so much time having to type things instead of being able to speak to someone.
iSpring Suite Mobile App Experience
iSpring Suite After Sales Service Rating
What do you like best about iSpring Suite?
User-Friendliness and Service
What do you dislike about iSpring Suite?
1. Too EXPENSIVE.2. ONLY Chat Support.3. Large Content Library that is LIMITED in its actual USEFULNESS.
Do you think iSpring Suite delivers value for the money spent?
Not Sure
Are you satisfied with iSpring Suite features?
Yes
Did implimentation of iSpring Suite was easy?
Yes
What features is iSpring Suite currently missing?
They should consider DISRUPTING the Stock Photo Industry ( which charges RIDICULOUSLY High Prices ) by enhancing their Content Library
What other products like iSpring Suite have you used or evaluated?
None
How iSpring Suite is better/different from its competitors?
See earlier answers
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
She helped me reach the right goal with brief advice. It is very important to give simple, suitable advice rather than detailed instructions. She can understand customers' intentions and find ways to address them.
iSpring Suite Mobile App Experience
iSpring Suite After Sales Service Rating
What do you like best about iSpring Suite?
Functions prepared in advance are very useful
What do you dislike about iSpring Suite?
Linking each slide to/from outer links
Do you think iSpring Suite delivers value for the money spent?
Yes
Are you satisfied with iSpring Suite features?
Yes
Did implimentation of iSpring Suite was easy?
Yes
What features is iSpring Suite currently missing?
Japanese text to speech function
What other products like iSpring Suite have you used or evaluated?
iTutor in Japan
How iSpring Suite is better/different from its competitors?
Almost of all functions are better except Japanese text to speech function
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
I started working with iSpring several months ago, and I'm far from being a guru, but I must say that the iSpring Support Team has always provided valuable and fast advice. In a situation where the software was not meeting my request, they offered an alternative solution, and it worked out perfectly. I witnessed a customer-centric approach instead of we can't do that. P.S.: I cannot comment on value for money as I'm using a company license.
iSpring Suite Mobile App Experience
iSpring Suite After Sales Service Rating
What do you like best about iSpring Suite?
Interactions options and text-to-speech conversion!
What do you dislike about iSpring Suite?
Interaction options and text-to-speech conversion!
Do you think iSpring Suite delivers value for the money spent?
Yes
Are you satisfied with iSpring Suite features?
Yes
Did implimentation of iSpring Suite was easy?
Not Sure
What features is iSpring Suite currently missing?
cannot say for now
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
I wanted to translate the menu buttons and didn't know how to proceed. By using the available chat support, I solved my problem. First, I spoke with someone who quickly transferred me to another tech support engineer. By sending me clear screenshots showing how to proceed with the translation, it was easy for me to do it. Thank you for your help!
What do you like best about iSpring Suite?
Easy to use.
What do you dislike about iSpring Suite?
The tab interaction.
Do you think iSpring Suite delivers value for the money spent?
Yes
Are you satisfied with iSpring Suite features?
Yes
Did implimentation of iSpring Suite was easy?
Yes
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Verified User
Review Source: Organic
My query about voice narration was answered very quickly and clearly by tech support staff member Catherine. Thank you very much. This is great after-sales service.
iSpring Suite Mobile App Experience
iSpring Suite After Sales Service Rating
What do you like best about iSpring Suite?
The ability to integrate with PowerPoint slides, create quizzes, etc.
What do you dislike about iSpring Suite?
N/A
Do you think iSpring Suite delivers value for the money spent?
Yes
Are you satisfied with iSpring Suite features?
Yes
Did implimentation of iSpring Suite was easy?
Yes
What features is iSpring Suite currently missing?
In the ispring quiz answer, would be good if you could allow quiz creator to upload video attachment in the answer portion to better aid quiz taker on the answer explanation.
What other products like iSpring Suite have you used or evaluated?
None
How iSpring Suite is better/different from its competitors?
I have not tried others.
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Verified User
Review Source: Organic
As a new user of iSpring, I have had many questions. Usually, I find my answers in the numerous YouTube short videos they have posted, which are extremely helpful. However, several times I have used the chat feature, and the technician's responses are amazing. They walk me through the support/resolution, giving step-by-step instructions and/or showing screenshots. In a few minutes, I have a problem solved! Highly recommend this software!
iSpring Suite Mobile App Experience
iSpring Suite After Sales Service Rating
What do you like best about iSpring Suite?
Ease of use and responsiveness of customer service.
What do you dislike about iSpring Suite?
The quizzes can be confusing, but the YouTube videos and support are awesome.
Do you think iSpring Suite delivers value for the money spent?
Yes
Are you satisfied with iSpring Suite features?
Yes
Did implimentation of iSpring Suite was easy?
Yes
What features is iSpring Suite currently missing?
No
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
I received answers to my questions immediately and was extremely impressed by customer support. The iSpring Suite is great overall. It's an amazing toolset for what I do!
iSpring Suite Mobile App Experience
iSpring Suite After Sales Service Rating
What do you like best about iSpring Suite?
Integration with my office apps is seamless.
What do you dislike about iSpring Suite?
It could be easier to get isrping set up on new computers, but to be honest it's not that hard.
Do you think iSpring Suite delivers value for the money spent?
Not Sure
Are you satisfied with iSpring Suite features?
Yes
Did implimentation of iSpring Suite was easy?
Yes
What features is iSpring Suite currently missing?
More supported fonts could be useful.
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
Our support engineer quickly resolved our issue and even followed up to ensure everything was working as needed. The follow-up support was timely on both counts.
iSpring Suite Mobile App Experience
iSpring Suite After Sales Service Rating
What do you like best about iSpring Suite?
Integration with our KnowBe4 training for cybersecurity and OSHA training.
What do you dislike about iSpring Suite?
Nothing at the moment.
Do you think iSpring Suite delivers value for the money spent?
Yes
Are you satisfied with iSpring Suite features?
Yes
Did implimentation of iSpring Suite was easy?
Yes
What features is iSpring Suite currently missing?
No
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
First time using the tool and trying online technical support. Tina provided a quick response, clear explanations, and intelligent answers, solving my urgent problem. Tina is really nice and efficient in guiding me through the tool. Highly recommend.
iSpring Suite Mobile App Experience
iSpring Suite After Sales Service Rating
What do you like best about iSpring Suite?
Easy to use.
What do you dislike about iSpring Suite?
May allow for more customization.
Do you think iSpring Suite delivers value for the money spent?
Yes
Are you satisfied with iSpring Suite features?
Yes
Did implimentation of iSpring Suite was easy?
Not Sure
What features is iSpring Suite currently missing?
No.
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
I am very happy with the support I received to solve a problem that I couldn't fix with my website builder host. I can now show my PowerPoint slideshow, with all its fun and interesting animations, on my website. After several days of trying to solve this problem, I decided to use the trial of iSpring Suite Max, and it solved the issue by allowing me to upload to iSpace. Thank you to the wonderful support reps who helped me. Kudos to Tina and the other helpers. What a relief!
iSpring Suite Mobile App Experience
iSpring Suite After Sales Service Rating
What do you like best about iSpring Suite?
I now have a way to present PowerPoints to the public with the features I create intact.
What do you dislike about iSpring Suite?
The price is steep. It would be helpful if the price were lowered and people could pay monthly.
Do you think iSpring Suite delivers value for the money spent?
Not Sure
Are you satisfied with iSpring Suite features?
Yes
Did implimentation of iSpring Suite was easy?
No
What features is iSpring Suite currently missing?
It would be nice to have an easier way to upload PowerPoints for public viewing.
What other products like iSpring Suite have you used or evaluated?
No others
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Verified User
Review Source: Organic
Customer Service Representative Tina was quick and very supportive in resolving the issues with the 64-bit installation and activation effectively and promptly. Excellent service. I have yet to explore all the features.
iSpring Suite Mobile App Experience
iSpring Suite After Sales Service Rating
What do you like best about iSpring Suite?
Simple way for SCORM file generation. Integration with PowerPoint.
What do you dislike about iSpring Suite?
Large library of templates.
Do you think iSpring Suite delivers value for the money spent?
Yes
Are you satisfied with iSpring Suite features?
Yes
Did implimentation of iSpring Suite was easy?
Not Sure
What features is iSpring Suite currently missing?
Not Really. May be able to say after few months of use
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Verified User
Review Source: Organic
iSpring products have enhanced the training activities. They are easy to use and have many useful features. Highly recommended to anyone looking for a similar solution.
iSpring Suite Mobile App Experience
iSpring Suite After Sales Service Rating
What do you like best about iSpring Suite?
Easy to use, with many features and languages.
What do you dislike about iSpring Suite?
Remove limit to text-to-speech, more control over language notification and layout of the emails.
Do you think iSpring Suite delivers value for the money spent?
Yes
Are you satisfied with iSpring Suite features?
Yes
Did implimentation of iSpring Suite was easy?
Yes
What features is iSpring Suite currently missing?
no
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Verified User
Review Source: Organic
It is user-friendly, even for someone like me who isn't great with technology. The responses are quick, despite being in a completely different time zone. Thank you, iSpring!
iSpring Suite Mobile App Experience
iSpring Suite After Sales Service Rating
What do you like best about iSpring Suite?
User-friendly and ticks the required boxes for interactivity in accredited online training creation.
What do you dislike about iSpring Suite?
If the display windows appear larger live on learning platforms, I think it would make it even better for students in terms of better visuals and ease of reading whats on the presentations.
Do you think iSpring Suite delivers value for the money spent?
Yes
Are you satisfied with iSpring Suite features?
Yes
Did implimentation of iSpring Suite was easy?
Yes
What features is iSpring Suite currently missing?
Not missing anything, at least for my course designs.thus far
What other products like iSpring Suite have you used or evaluated?
Not tried other products
How iSpring Suite is better/different from its competitors?
More user friendly and easy to make into SCORM package for export into LMS.
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Verified User
Review Source: Organic
I get a response within just a few minutes of raising an issue. Catherine has been really helpful and very patient in resolving the issues I face.
iSpring Suite Mobile App Experience
iSpring Suite After Sales Service Rating
What do you like best about iSpring Suite?
I just learned that I can make changes to the buttons in the quiz section. Glad I found out I can customize it all.
What do you dislike about iSpring Suite?
Not that I can think of right now.
Do you think iSpring Suite delivers value for the money spent?
Yes
Are you satisfied with iSpring Suite features?
Yes
Did implimentation of iSpring Suite was easy?
Not Sure
What features is iSpring Suite currently missing?
Nothing as of now
What other products like iSpring Suite have you used or evaluated?
Nothing as of now
How iSpring Suite is better/different from its competitors?
Not that I know of
Used the software for : 2+ years
Company Size :51-200 employee
Verified Reviewer
Review Source: Organic
I inherited iSpring when I started my job, and I was able to figure out most of its features with just a few uses. It provides what I need for online training modules, including the ability to build quizzes and add narration. For only a few hundred dollars a year for the basic package, iSpring has been great!
iSpring Suite Mobile App Experience
iSpring Suite After Sales Service Rating
What do you like best about iSpring Suite?
How quickly I was able to learn how to use it—its very intuitive and covers all the bases.
What do you dislike about iSpring Suite?
I occasionally cant find information in the knowledge base, or the images are slightly outdated, but customer support responds fairly quickly in those cases.
Do you think iSpring Suite delivers value for the money spent?
Yes
Are you satisfied with iSpring Suite features?
Yes
Did implimentation of iSpring Suite was easy?
Not Sure
What features is iSpring Suite currently missing?
For the package we are using, I'm satisfied with the features.
What other products like iSpring Suite have you used or evaluated?
None
How iSpring Suite is better/different from its competitors?
Unknown