Find the Best IT Management Software
Best IT management software includes Site24x7, Atera, Kaseya, Pulseway, and SolarWinds. This software refers to the monitoring and administering of an organization's information technology systems: hardware, software, and networks.
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Most Popular IT Management Software
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List of 20 Best IT Management Software
Category Champions | 2025
Product Description
Site24x7 is an all-in-one cloud-based monitoring solution for DevOps, system engineers, sysadmins, and IT admins. It monitors websites, servers, networks, applications, and cloud services for businesses of all ranges, from startups and SMBs to large enterprises. Read More About Site24x7
Site24x7 Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Real User Monitoring
- Uptime Monitoring
- Cloud Monitoring
- Ssl/tls Certificate Monitoring
- Domain Expiry Monitoring
- Ftp Monitoring
- Multi Location Monitoring
- Page Speed Monitoring
- View all Features
Site24x7 Features and Usability-Based User Satisfaction Score
Software by Zoho Corporation Pvt. Ltd.
Product Description
ManageEngine Endpoint Central is a reliable and trustworthy solution for managing desktops, servers, laptops, and mobile devices. Trusted by 280,000 organizations globally, it ensures seamless IT operations and robust security across various applications, enhancing overall efficiency and compliance. Read More About ManageEngine Endpoint Central
ManageEngine Endpoint Central Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Security Policies
- Browser Security
- Firewall Management
- Endpoint Detection And Response
- Configuration Management
- Patch Management
- Endpoint Compliance
- Antivirus Management
- View all Features
Category Champions | 2025
NinjaOne The Automated Endpoint Management Platfor
Product Description
It is one of the best MSP software systems available in the market that doubles as a help desk for managing interaction tracking, license management, automatic scans, etc. It’s highly functionality helps testers perform tasks faster and more efficiently. Read More About NinjaOne
NinjaOne Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Compliance Management
- Alerting And Notifications
- Network Monitoring
- Reporting And Analytics
- Multi Tenant Support
- Endpoint Management
- It Automation
- Service Desk Integration
- View all Features
NinjaOne Features and Usability-Based User Satisfaction Score
Emergents | 2025
Unified Solution for network monitoring and endpoi
Product Description
RMM Central is a unified solution that helps MSPs manage and monitor multiple client networks from a single console. With capabilities that simplify the everyday routines of MSPs, RMM Centrals holistic approach ensures that resources and efforts are minimized. Read More About ManageEngine RMM Central
ManageEngine RMM Central Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Patch Management
- It Automation
- Alerts And Notifications
- Service Desk Integration
- System Tools
- Remote Shutdown
- Third Party Integrations
- Compliance Management
- View all Features
ManageEngine RMM Central Features and Usability-Based User Satisfaction Score
Unified network monitoring and managing solutions
Product Description
OpManager MSP provides a holistic solution for multi-client network monitoring and management by allowing MSPs to gain deeper visibility into their client's network infrastructure and helps in troubleshooting network issues faster. Read More About ManageEngine OpManager
ManageEngine OpManager Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Network Mapping
- Bandwidth Monitoring
- Server Monitoring
- Snmp Monitoring
- Customizable Dashboards
- Vmware Monitoring
- Fault Management
- Alerts And Notifications
- View all Features
Emergents | 2025
Monitor every aspect of your active directory
Product Description
ManageEngine AD360 is an integrated identity and access management (IAM) solution that supports organizations in managing and securing user identities, facilitating identity governance, and ensuring compliance. Read More About ManageEngine AD360
ManageEngine AD360 Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Security Policies
- Password Expiry Notification
- Compliance Management
- User Activity Monitoring
- Password Synchronization
- Customizable Dashboard
- Role Based Access Control
- Group Management
- View all Features
ManageEngine AD360 Features and Usability-Based User Satisfaction Score
Emergents | 2025
Unified Active Directory, Exchange, and Office 365
Product Description
ADManager Plus is a unified Active Directory, Exchange, Teams, Google Workspace, and Microsoft 365 management and reporting solution that allows IT administrators and technicians to manage AD objects easily. Read More About ManageEngine ADManager Plus
ManageEngine ADManager Plus Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Active Directory Reporting
- Bulk User Management
- Ad Auditing
- User Provisioning
- Office 365 Management
- Gpo Management
- Scheduled Reports
- Group Management
- View all Features
ManageEngine ADManager Plus Features and Usability-Based User Satisfaction Score
Contenders | 2025
Centralized Workload Automation & Job Scheduling
Product Description
ActiveBatch Workload Automation streamlines IT management by automating complex tasks, enabling teams to accomplish more in less time with greater efficiency. Read More About ActiveBatch Workload Automation
ActiveBatch Workload Automation Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Cloud Integration
- File Transfer Automation
- Security And Compliance
- Alerting And Notifications
- Load Balancing
- Workflow Automation
- High Availability
- Drag And Drop Interface
- View all Features
ActiveBatch Workload Automation Features and Usability-Based User Satisfaction Score
Reliably Orchestrate Any Process In Cloud
Product Description
Redwood RunMyJobs simplifies job scheduling and IT automation with end-to-end process orchestration, single pane of glass to manage and monitor all applications, and direct SAP integrations, includes SAP S4/HANA, BTP, RISE and more. Read More About RunMyJobs by Redwood
RunMyJobs by Redwood Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Reporting And Analytics
- Multi Tenancy
- Error Handling
- Custom Scripting
- Api Integration
- Workflow Automation
- Resource Management
- Dependency Management
- View all Features
Modern Workload Automation for the Enterprise
Product Description
Tidal provides enterprise-class automation for job scheduling and workflow orchestration across applications, systems and infrastructure to increase business and IT efficiency. Read More About Tidal Automation
Tidal Automation Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Centralized Management
- Event Driven Automation
- Alerting And Notifications
- Calendar Management
- Cloud Integration
- High Availability
- Resource Optimization
- File Transfer Automation
- View all Features
Category Champions | 2025
Intuitive PSA for an exceptional service delivery
Product Description
SuperOps.ais PSA empowers MSPs with efficient workflows, automation, and intuitive ticketing. Increase revenue and deliver exceptional service with this robust and user-friendly solution. Read More About Superops.ai PSA
Superops.ai PSA Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Third Party Integrations
- Project Management
- Time Tracking
- Document Management
- Calendar Integration
- Workflow Automation
- Billing And Invoicing
- Email Integration
- View all Features
Superops.ai PSA Features and Usability-Based User Satisfaction Score
Contenders | 2025
Product Description
This software deals mainly with Macintosh platforms. It provides online asset management by means of software inventory, individual transactions, and network diagnosis. It is also used as MSP billing software. Read More About Auvik
Auvik Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Bandwidth Monitoring
- Multi Site Management
- Customizable Dashboards
- Network Topology Visualization
- Snmp Monitoring
- Network Documentation
- Alerting And Notifications
- Device Inventory
- View all Features
Auvik Features and Usability-Based User Satisfaction Score
Maximize your efficiency. Reduced cost
Product Description
The wireless network support of Kaseya enables your IT team to collaborate at a global level. The IT asset management software can set up one system admin for all your IT departments and enables you to focus on essential IT operations. Read More About Kaseya
Kaseya Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Location Tracking
- Policy Management
- Application Management
- Device Wipe
- Data Loss Prevention
- Device Inventory
- Remote Control
- User Management
- View all Features
Offers free versions for 2 years
Product Description
Pulseway brings all your on-site and off-site IT devices onto a single platform and helps you conduct IT operations seamlessly. The IT management software can do real-time device and data monitoring while continuously updating every record. Read More About Pulseway
Pulseway Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Customizable Dashboards
- Multi Account Management
- Patch Management
- Remote Desktop
- Mobile App
- Event Log Monitoring
- User Management
- Task Scheduling
- View all Features
Contenders | 2025
Product Description
"Spiceworks uses high-end AI to simplify your IT monitoring at every level. The IT asset tracking software makes your data ready to share with on-site and off-site IT teams with high-end security encryption. You can set up a ship-shape help desk using this." Read More About Spiceworks
Spiceworks Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Email Integration
- User Portal
- Service Level Agreements (slas)
- Custom Ticket Fields
- Reporting And Analytics
- Asset Management
- Ticket History
- Custom Notifications
- View all Features
Spiceworks Features and Usability-Based User Satisfaction Score
Emergents | 2025
Product Description
Snipe-IT was built to solve real-time IT issues. The solid UX of this IT management software will help you conduct operations seamlessly. This IT asset management software offers a REST API to expand your IT management capabilities. Read More About Snipe IT
Snipe IT Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Asset Tracking
- Api Access
- Check In/check Out
- Maintenance Scheduling
- Location Management
- Multi Language Support
- Depreciation Management
- Audit Logs
- View all Features
Snipe IT Features and Usability-Based User Satisfaction Score
Contenders | 2025
Product Description
LogicMonitor can create pre-configured & customizable servers for your IT team. The IT asset tracking software can diligently read the data and do real-time forecasting, supporting business growth. With AWS support, it makes you an IT leader. Read More About LogicMonitor
LogicMonitor Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Topology Mapping
- Storage Monitoring
- Database Monitoring
- Mobile App
- Application Monitoring
- Api Access
- Synthetic Transaction Monitoring
- Capacity Planning
- View all Features
Infrastructure monitoring
$ 22
Resource/Month
Cloud IaaS monitoring
$ 22
Resource/Month
LogicMonitor Features and Usability-Based User Satisfaction Score
Emergents | 2025
Product Description
By using Windows-enable e-signature device, HelpSystems helps you conduct off-site IT operations with ease. The IT management software has high-end cybersecurity features ensuring safe data transferring and collaboration at a global level. Read More About HelpSystems
HelpSystems Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Audit Trail
- Api Access
- Template Management
- Customizable Workflows
- Multi Factor Authentication
- Time Stamping
- Mobile Support
- Notifications And Alerts
- View all Features
HelpSystems Features and Usability-Based User Satisfaction Score
Contenders | 2025
Product Description
IT management has never been as unified and easy as it is with Ivanti IT Asset Management. The IT service management software analyzes IT risks in the infancy stage and helps you create remedial solutions. It makes you competent to respond early to IT demands. Read More About Ivanti IT Asset Management
Ivanti IT Asset Management Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Asset Discovery
- Reporting And Analytics
- Cloud Asset Management
- Mobile Device Management
- Asset Lifecycle Management
- Hardware Inventory
- Audit Trail
- Customizable Dashboards
- View all Features
Ivanti IT Asset Management Features and Usability-Based User Satisfaction Score
Help you make well-optimized IT decisions
Product Description
Flexera SaaS Manager is dynamic IT asset management software that increases your IT systems agility in the world of online threats. The IT management software demands nearly zero hardware requirements and can be deployed easily. Read More About Flexera SaaS Manager
Flexera SaaS Manager Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Deprovisioning
- Alerts And Notifications
- Multi Tenant Support
- Single Sign On (sso)
- Data Export
- Role Based Access Control
- Application Discovery
- Api Access
- View all Features
Get Free Expert Advice
What is IT Management Software?
IT management software is a solution that directs how businesses use their technology resources, preserve their data, implement the most excellent technology practices, and generally improve service quality.
IT management software lets you track a wide range of assets like software, hardware, and networks. The solution's main purpose is to ensure that information systems function efficiently so people can maximize their potential at work.
Earlier, these processes used to be handled by maintaining manual logs on spreadsheets. But, they were prone to errors which meant more work, time, and effort. Luckily, the best IT management software can help you automate core tasks and focus on achieving business objectives.
Essentially, it helps businesses utilize their resources in the best possible manner. Furthermore, it also makes data secure by incorporating the best technology practices.
The Benefits of IT Management Software
Here are some of the benefits of using IT management software:
1. Balanced Capacity and Workload
IT management software lets you streamline project flows and use your resources at their full capacity. This, in turn, helps you minimize downtimes, eliminate employee burnout and retain talent. Besides, it also helps you maintain your budget.
2. Lower Maintenance Costs and Efforts
IT management tools make real-time updates so that users don't need to reach out to the IT department when they encounter an issue. Thus, increasing employee efficiency and lowering frustration.
3. Reduced Risk
Every IT project involves a huge set of risks. IT management software can prevent this to a larger extent by minimizing risk factors.
4. Better End-User experience
One of the main benefits of using IT management software is that it drastically improves user experience. Things that were earlier dreadful can become super easy with these solutions. Besides, the learning curve is less steep, so users can easily adapt to it.
5. Higher Revenue and Productivity
Better user experience invariably leads to increased productivity. It also helps employees stay productive as there are fewer IT issues that might distract them.
6. Predictable Budget Needs
IT management software helps you understand how many devices need to be upgraded. It also lets you calculate costs for a specific period, predict your budget and retain IT talent.
7. Reduced Hardware Costs
IT management solutions track hardware and catalog them. Thus, it is difficult to misplace or lose it. Thus, reducing the cost of procurement.
Features of IT Management Software
Here are some of the standard features offered by most IT management software:
1. Centralized Database
Most IT management solutions offer a centralized database. It means you can easily add all your files and other data, including case notes, graph, task, deadlines, audio or video file, reports, and vendor contracts too. Furthermore, it is safe, secure, and searchable since it is stored in one central repository.
Using an IT management system with a centralized database is much better than using an Excel spreadsheet. It means that users don't "have to go to 1o different places" to find what they need. It facilitates information sharing and also encourages collaboration between the team.
2. Multi-User Access
To effectively foster collaboration, the best IT management systems support multi-user access. This lets you share information securely in real-time through a central application that is available to everyone.
3. Data Analysis Tools
A great IT management software offers insightful data analysis and business intelligence tools. In addition, built-in intelligence tools, such as charts, maps, reporting dashboards, charts maps, graphs, and more, help you make good sense of the metrics and data gathered.
The more advanced IT management systems let you create reports about specific cases, complaints, locations, or individuals.
4. Exceptional Service and Support
This has less to do with the software and more with the vendor providing the services. So before you invest in software, take a look at their customer service track record.
5. Workflow and Scheduling Capabilities
A good IT management system simplifies your job. However, a great one can streamline, standardize and even automate certain parts of your job. More advanced systems even offer workflow and scheduling capabilities that can be customized to your own processes.
IT management software is a wise investment because it helps you keep your systems on track and reduce the financial burden on your company.
6. Configurable and Flexible
The best IT management software is designed to incorporate your company's key success factors and performance indicators. In addition, you can customize it to fit the requirements of any business. In fact, small businesses use them to handle requests and handle requests with enhanced ease.
7. Web-Based and Accessible
Most IT management systems are web-based and are accessible anywhere you are. All you need is a good internet connection. It also means you can connect it on all devices using your computers, tablets, and even smartphones.
What Type of Buyers Are You?
While there are various need-based buyers for IT management software, they can be broadly categorized into 4 types-
- Solopreneur
- Small Businesses
- Medium-Sized Business
- Large-scale businesses or enterprises
The Cost of IT Management Software
The cost of IT management solutions can vary from $15/per user per month to even $250/per user/ month.
Things to Consider While Purchasing IT Management Software
Here are some things you should consider before investing in IT management software:
1. Budget Constraints
Many businesses take the 'I'll replace it when it breaks' approach. With no IT budget in place, you will be unable to carry out key functions while you wait for your new software to be checked, installed, and configured. Make it a point to plan ahead, and you will be able to save thousands of dollars.
2. Assess Your Business Needs
Ideally speaking, your business needs should drive your IT requirements. You don't need to buy software because it looks fancy- buy it only if you need it. It's very easy to waste money on technology without realizing it. It would help if you get advice from a good supplier and then make a decision.
3. Consider Maintenance Activities
One of the major blunders is to underestimate the cost of ongoing management and maintenance. It's normal for a business to spend around 75% of its IT budget on maintaining existing technology. At the same time, only 25% is spent on investing in new solutions. Unfortunately, a major portion of that 75% is wasted by poor implementation and lack of understanding of the equipment. Get it right the first time, or you'll need to shell out huge sums of money over a lengthy period.
4. Consider Financing Options
Do you wish to pay in installments upfront or figure out another method? The choices can be many. Nowadays, many businesses opt for a complete solution package. This means you purchase engineering time, project management, hardware, and support from one company and pay a fixed monthly cost. Another idea is to lease equipment or shift to cloud services and pay a monthly subscription.
5. Analyze Your Deployment Needs
If you plan to move to cloud services in the future, you probably won't require significantly powerful computer equipment. Moreover, you can also reduce your on-site server requirements. This is because the cloud supplier will carry out the processing.
6. Plan Ahead
Maintaining an IT inventory can help you understand when you need to replace technology in your business. For instance, if you decide that company laptops be replaced every three years, your inventory will help you stick to this schedule. In addition, this can help you plan your IT purchasing in advance and budget for all likely costs such as installation, purchase, and training.
7. Keep Track of New Developments
The world of business IT is changing fast, so keeping track of the latest trends is a must. For instance, you know that you should replace your existing server with another one. But, you might be thinking of shifting to the cloud and replacing a complex piece of hardware with an external service for a manageable monthly cost. Not only will new technology give you a competitive advantage, but you will be able to reduce your workload as well.
IT Management Trends To Look Out For
Here are some of the IT management trends that will continue to rule the future:
1. Cloud Computing
One of the most talked-about concepts in information technology is cloud computing. It is defined as the utilization of computing services (i.e.) software as well as hardware as a service over a network. Typically, this network is the internet.
Cloud computing can be classified into three broad categories-
- Infrastructure as a Service (IaaS)
- Platform as a Service (PaaS)
- Software as a Service (SaaS)
Here are some of the benefits of cloud computing-
- Reduces IT infrastructure cost of the company.
- Promotes the concept of virtualization that enables server and storage devices to be utilized across organizations.
- Simplifies software and hardware maintenance as the installation is not required on each end user's system.
2. Mobile Application
Another emerging trend within IT is mobile applications (software applications on Smartphones, tablets, etc.
You can easily download your IT management app and operate it anytime, anywhere to get real-time updates. Some of the mobile apps are available free, whereas some involve download costs.
3. User Interfaces
The good old user interface has undergone a revolution since the introduction of touch screens. It has revolutionized the way end-users interact with applications. Besides, it also enables the user to directly interact with what is displayed and remove any hassles that they may encounter. Touch screen capability is utilized in smartphones, information kiosks, tablets, and other information appliances.
4. Analytics
The field of analytics has grown exponentially in recent years. It is a process that helps in discovering the informational patterns with data. The field of analytics has shown tremendous growth in the field of predictive analytics, data analytics, and social analytics.
- Data analytics supports decision-making processes by converting raw data into meaningful information.
- Predictive analytics predicts future events based on current and historical information.
- Companies use social media analytics to understand and accommodate customer needs.
The ever-changing field of IT has seen great advancements and changes in the last decade. As a result, its influence on business is ever-growing, and it will help companies serve customers better.