Best Free ITSM Software

Explore top-notch free ITSM software solutions such as Atera, Vision Helpdesk, Vivantio, Spiceworks, and TOPdesk. To discover more options and assess additional features, compare various IT Service Management Software to find the best fit for your needs.

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NinjaOne

Available on Request

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Atera

$99 Per User

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Zendesk

$19 Agent/Month

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List of 17 Best Free IT Service Management Software

Showing 1 - 29 of 21 products
#5

Product Description

This information is provided by vendor.

Zendesk streamlines IT service management by providing intuitive tools for ticketing, problem resolution, and seamless communication, enhancing support efficiency and user satisfaction. Learn more about Zendesk

This is Free IT Service Management Software

Starting Price: $19 Agent/Month

Mobile App
API
Free Trial

Recent Review

"'Zendesk is good for managing support and..." - Tushar

#6

Product Description

This information is provided by vendor.

Jira Software streamlines IT Service Management by automating complex tasks, enabling teams to achieve more efficiently and effectively. Learn more about Jira Software

This is Free IT Service Management Software

Starting Price: $0 Per Month

Mobile App
API
Free Trial

Recent Review

"Jira Software is something I started using..." - Doug Clayton

#7

Product Description

This information is provided by vendor.

Transform chaos into clarity with the ultimate IT service management solution that adapts to your every need. Learn more about Agiloft

This is Free IT Service Management Software

Starting Price: $0 license/month

Mobile App
Free Trial
#8

Product Description

This information is provided by vendor.

Zoho Assist streamlines IT service management by providing seamless remote support, enabling technicians to resolve issues quickly and efficiently, enhancing overall productivity and user satisfaction. Learn more about Zoho Assist

This is Free IT Service Management Software

Starting Price: $0 Forever

Mobile App
API
Free Trial

Recent Review

"Zoho Assist makes troubleshooting easy, as connecting..." - RahulSingh Parmar

#9

Product Description

This information is provided by vendor.

Tired of outdated IT Service Management processes? Discover the modern, user-friendly solution with HaloITSM. Learn more about HaloITSM

This is Free IT Service Management Software

Starting Price: $49 User/Month

Mobile App
API
Free Trial
#10

Product Description

This information is provided by vendor.

SysAid streamlines IT service management by automating and simplifying complex tasks, enabling teams to accomplish more efficiently. Learn more about SysAid

This is Free IT Service Management Software

Starting Price: Available on Request

Mobile App
API
Free Trial

Recent Review

"My work experience has grown while using..." - Rajat Kala

#11

Product Description

Simplify your IT service management with TOPdesk, the intuitive software that streamlines ticket handling and boosts team efficiency, so you can focus on what truly matters—your users. Learn more about TOPdesk

This is Free IT Service Management Software

Starting Price: Available on Request

Mobile App
API
#12

Product Description

This information is provided by vendor.

Tired of outdated IT Service Management processes? Discover the modern, human-centric solution with Vivantio ITSM. Learn more about Vivantio ITSM

This is Free IT Service Management Software

Starting Price: $60 User/Month

Mobile App
API
Free Trial
#13

Product Description

This information is provided by vendor.

Vision Helpdesk offers user-friendly IT Service Management Software designed to simplify your operations and boost efficiency. With its intuitive tools, it seamlessly streamlines processes, making your IT management more effective and approachable. Learn more about Vision Helpdesk

This is Free IT Service Management Software

Starting Price: $12 Per Agent/Month/Billed Annually

Mobile App
API
Free Trial

Recent Review

"It keeps track of conversations to follow..." - Brian C.

#14

Product Description

This information is provided by vendor.

Squadcast streamlines IT service management by providing a user-friendly platform for incident response and collaboration, ensuring teams can quickly resolve issues and maintain system reliability. Learn more about Squadcast

This is Free IT Service Management Software

Starting Price: $0 User/Month

Mobile App
API
Free Trial
#15

Product Description

Track-It streamlines IT Service Management by automating and simplifying complex tasks, enabling teams to achieve more in less time. Learn more about Track-It

This is Free IT Service Management Software

Starting Price: Available on Request

Mobile App
Free Trial

Recent Review

"The software is your most powerful and..." - Bianca Dawe

#16

Product Description

This information is provided by vendor.

GitLab streamlines IT Service Management by automating and simplifying complex tasks, enabling teams to achieve more in less time. Learn more about GitLab

This is Free IT Service Management Software

Starting Price: $0 User/Month

Mobile App
Free Trial

Recent Review

"Absolutely! Navigating the software buying process can..." - Mohsin

#17

Product Description

This information is provided by vendor.

Transform your IT chaos into seamless service with a help desk solution that thinks like you do. Learn more about InvGate Service Desk

This is Free IT Service Management Software

Starting Price: Available on Request

Mobile App
API
#18

Product Description

This information is provided by vendor.

Spiceworks streamlines IT Service Management by automating complex tasks, enabling teams to accomplish more efficiently and effectively. Learn more about Spiceworks

This is Open Source and Free IT Service Management Software

Starting Price: Available on Request

Mobile App
Free Trial

Recent Review

"We use Spiceworks for ticket management and..." - Naveen N

#19

Product Description

This information is provided by vendor.

EZO AssetSonar streamlines IT asset tracking, reducing downtime and frustration by ensuring you always know what you have and where it is. Learn more about EZO AssetSonar

This is Open Source and Free IT Service Management Software

Starting Price: Available on Request

API
Free Trial
#20

Product Description

BlueFolder streamlines IT service management by simplifying ticket tracking, asset management, and team collaboration, ensuring efficient and effective service delivery. Learn more about BlueFolder

This is Open Source IT Service Management Software

Starting Price: $39 Per Month

Mobile App
API
#21

Product Description

This information is provided by vendor.

Transform your IT chaos into seamless service harmony with intuitive, user-friendly solutions. Learn more about ManageEngine ServiceDesk Plus

This is Free IT Service Management Software

Starting Price: $8 Technician/Month

Mobile App
API
Free Trial

Recent Review

"Well, as you know, everything has two..." - Mudit Mishra

Paras Kela
Researched and Written by Paras Kela | Last Updated: October 25, 2025