Best IVR Software for Your Business
Best IVR software solutions are Talkdesk, Fast call, Five9, RingCentral, and Grasshopper. This IVR systems enable callers to communicate with a caller directly over the phone via a voice recognition system, eliminating a human representative's requirement.
Top IVR Software in 2024
Explore a list of top-rated IVR software in 2024 by SoftwareSuggest. All software listed by pricing, by genuine customer rating & reviews, by features, by industry wise, by business type, by device supported. Schedule FREE demo now.
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Most Popular IVR Software
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List of 20 Best IVR Software
Category Champions | 2026
Product Description
CloudTalk is a cutting-edge VoIP solution that transforms customer interactions. With over 70 features and seamless CRM integrations, it empowers teams to enhance efficiency, automate workflows, and deliver exceptional customer experiences globally. Elevate your business communication with CloudTalk. Read More About CloudTalk
CloudTalk Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Call Barging
- Voicemail
- Call Analytics
- Call Monitoring
- Click To Call
- International Numbers
- Call Whispering
- Customizable Reporting
- View all Features
CloudTalk Features and Usability-Based User Satisfaction Score
Contenders | 2026
Product Description
Sarv is offering a powerful platform to create and send beautifull personalized email campaigns with advanced features like automation, drag-n-drop editor, A/B testing, and advanced metrics. Read More About Sarv
Sarv Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Can Spam Compliance
- Real Time Analytics
- Call Recording
- Email Templates
- Analytics And Reporting
- Mailing List Management
- Template Management
- Call Routing
- View all Features
Sarv Features and Usability-Based User Satisfaction Score
Category Champions | 2026
Product Description
Servetel is the leading cloud telephony service provider in India that facilitates you with cloud telephony solutions for all your business needs. We spark your business communication with our economical, innovative and handy cloud solutions. Read More About Servetel (by Acefone)
Servetel (by Acefone) Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Call Masking
- Voice Broadcasting
- Multi Level Ivr
- Number Portability
- Call Recording
- Call Queuing
- Call Tracking
- Bulk Sms
- View all Features
Servetel (by Acefone) Features and Usability-Based User Satisfaction Score
Category Champions | 2026
Product Description
Zendesk builds software for better customer relationships. People interact with businesses every day across multiple channels like email, phone, live chat, and social media. Zendesk brings all this together in one beautifully simple help desk software platform, enabling you to create more meaningful and productive... Read More About Zendesk
Zendesk Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Ai Powered Bots
- Ticket Views
- Sla Management
- Mobile App
- Social Media Integration
- Knowledge Base
- Live Chat
- Triggers
- View all Features
Support Team
$ 19
Agent/Month
Support Professional
$ 55
Agent/Month
Support Enterprise
$ 115
Agent/Month
Suite Team
$ 55
Agent/Month
Zendesk Features and Usability-Based User Satisfaction Score
Emergents | 2026
Product Description
Ameyos IVR calling software helps improve first call resolution and reduces agents idle time significantly, thereby boosting overall productivity. Ameyo endows CX-rich solutions that are easy to access and agent-friendly, yet affordable. Read More About Ameyo Contact Center
Ameyo Contact Center Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Performance Reports
- Social Media Integration
- Omnichannel Support
- Campaign Management
- Voice Bot
- Workforce Management
- Call Recording
- Call Back Service
- View all Features
Ameyo Contact Center Features and Usability-Based User Satisfaction Score
Contenders | 2026
Product Description
IVR GURU is a dynamic and innovative IVR software provider that offers a cost-effective and powerful way to expand your business opportunities by giving you all the benefits of handling a business with confidence. Read More About IVR GURU
IVR GURU Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Real Time Reporting
- Call Routing
- Call Queuing
- Call Barging
- Multi Level Ivr
- Call Forwarding
- Sms Integration
- Call Masking
- View all Features
IVR GURU Features and Usability-Based User Satisfaction Score
Emergents | 2026
Product Description
Voicent's easy-to-use predictive dialer software combines predictive dialing, progressive dialing, and manual dialing modes. Predictive dialer operations support agents to increase productivity by decreasing the time spent hand dialing and waiting for lines to connect. Read More About Voicent
Voicent Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Call Recording
- Call Queuing
- Interactive Voice Response (ivr)
- CRM Integration
- Time Zone Management
- Agent Performance Tracking
- Api Access
- Multi Line Dialing
- View all Features
Basic
$ 19
Agent/Month
Voicent Features and Usability-Based User Satisfaction Score
Contenders | 2026
Product Description
RingCentral is the award-winning solution for communication and collaboration. It is the server-based, most flexible, customized, and cost-effective solution. Empower the workforce to be connected by voice, video calling, team messaging, collaboration, and online conference meetings. Read More About RingCentral
RingCentral Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Call Recording
- Predictive Dialer
- Call Scripting
- Skill Based Routing
- Performance Reports
- Workforce Management
- Call Barging
- Automatic Call Distribution (acd)
- View all Features
Core
$ 30
User/Month
Advanced
$ 35
User/Month
Ultra
$ 45
User/Month
RingCentral Features and Usability-Based User Satisfaction Score
Emergents | 2026
Product Description
DialerHQ allows you to make calls and send messages from your second number without interacting with your personal number. For higher security, the conversations are completely private. Read More About DialerHQ
DialerHQ Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Call Queuing
- Api Integration
- Call Barging
- Call Forwarding
- Voicemail
- Call Masking
- Number Porting
- Ivr System
- View all Features
DialerHQ Features and Usability-Based User Satisfaction Score
Emergents | 2026
Product Description
Aircall is the best, simple and new generation cloud-based call center software and IVR software. It is getting to toll-free numbers provided from any area or country and easily craft greetings and leave of not-attendance messages. It is the ability to route calls according to... Read More About Aircall
Aircall Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Call Routing
- Analytics And Reporting
- Call Blocking
- Call Transfer
- Call Conferencing
- Call Notes
- Warm Transfer
- CRM Integration
- View all Features
Essentials
$ 40
User/Month
Professional
$ 70
User/Month
Aircall Features and Usability-Based User Satisfaction Score
Emergents | 2026
Product Description
Broadcasting the message in real voice is a great way to communicate with your audience. Our interactive voice broadcasting solution helps you send your pre-recorded voice message to the masses. Expand your reach with our outbound voice broadcasting service. Read More About Go2Market Voice Broadcasting
Go2Market Voice Broadcasting Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Automated Calling
- Custom Caller Id
- Live Call Monitoring
- Text To Speech
- Campaign Management
- Interactive Voice Response (ivr)
- Call Transfer
- Call Scheduling
- View all Features
Package plan
$ 133
30 sec pulse
Go2Market Voice Broadcasting Features and Usability-Based User Satisfaction Score
Emergents | 2026
Call center software for startups and small teams
Product Description
Freshdesk Contact Center (formerly Freshcaller) is a cloud-based call center solution. You can set up your business call center in 2 minutes. You can focus solely on scaling your business without having to worry about the complexities of managing a call center. Read More About Freshdesk Contact Center (formerly Freshcaller)
Freshdesk Contact Center (formerly Freshcaller) Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Call Recording
- Call Monitoring
- Holiday Routing
- Call Masking
- Warm Transfer
- Custom Greetings
- Agent Extensions
- Call Barging
- View all Features
Sprout
$ 0
21 Days
Blossom
$ 15
Agent/Month (Billed Annually)
Garden
$ 29
Agent/Month (Billed Annually)
Estate
$ 45
Agent/Month (Billed Annually)
Freshdesk Contact Center (formerly Freshcaller) Features and Usability-Based User Satisfaction Score
Emergents | 2026
Product Description
Asterisk is communication software that helps you enrich your communication. It helps with better voice calling, video calling, texting, text-to-speech conversation, call snooping, caller ID blocking, and so on. Read More About Asterisk
Asterisk Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Screen Sharing
- Call Detail Records
- Recording
- Transcoding
- Kick Participants
- Apis For Customization
- Customizable Ivr
- Dtmf Support
- View all Features
Asterisk Features and Usability-Based User Satisfaction Score
Emergents | 2026
Product Description
Knowlarity is a leading cloud telephony solutions provider in India, enabling streamlined business communication on the cloud. Switching to cloud solutions will upgrade the existing traditional contact center to a smarter virtual calling platform. Read More About Knowlarity
Knowlarity Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Call Conferencing
- Number Masking
- Real Time Reporting
- CRM Integration
- Outbound Calling
- Multi Level Ivr
- Live Call Monitoring
- Sms Integration
- View all Features
Advance Plan
$ 187
Per Year
Premium Plan
$ 380
Per Year
Premium Plus Plan
$ 667
Per Year
Knowlarity Features and Usability-Based User Satisfaction Score
Category Champions | 2026
Product Description
CallHippo is recognized as the ultimate VoIP-based virtual phone system, designed to effortlessly elevate your business productivity and enhance sales engagement to unprecedented levels. Read More About CallHippo
CallHippo Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Call Whispering
- Call Recording
- Number Porting
- Call Conferencing
- Voicemail
- Custom Caller Id
- Power Dialer
- Smart Switch
- View all Features
Basic
$ 0
User/Month
Starter
$ 18
User/Month/Billed Annually
Professional
$ 30
User/Month/Billed Annually
Ultimate
$ 42
User/Month/Billed Annually
CallHippo Features and Usability-Based User Satisfaction Score
Contenders | 2026
Product Description
Business phone system without heavy hardware and wiring. Zadarma offers VoIP, Cloud PBX, Teamsale CRM, speech recognition and analytics, call tracking, eSIM, website widgets, integration with top CRM systems, and much more. Read More About Zadarma
Zadarma Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Api Integration
- Call Queuing
- Fax To Email
- Call Forwarding
- Blacklist
- Mobile App
- Call Analytics
- Number Porting
- View all Features
Office - Europe
$ 22
Per 10 Users
Corporation - Europe
$ 44
Per 20 Users
Office - USA/Canada
$ 39
Per 10 Users
Corporation - US/Canada
$ 79
Per 20 Users
Zadarma Features and Usability-Based User Satisfaction Score
Contenders | 2026
Product Description
Exotel, a premier Context-Aware Customer Engagement Platform, brings together CCaaS (Cloud Contact Center), CPaaS (Communication Suite), and Conversational AI, enabling businesses to streamline customer conversations into cohesive journeys. Read More About Exotel
Exotel Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Call Queuing
- Customizable Greetings
- Call Conferencing
- Missed Call Service
- Click To Call
- Real Time Notifications
- CRM Integration
- Ivr System
- View all Features
Dabbler
$ 111
Per 3 Months
Believer
$ 222
Per 12 Months
Influencer
$ 550
Per 12 Months
Exotel Features and Usability-Based User Satisfaction Score
Contenders | 2026
Product Description
Convoso is a cloud-based solution for call center management. It is a robust and reliable tool for the contact platform. Accelerate sales productivity by improving conversion time and delivering instant services. Read More About Convoso
Convoso Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Call Scripting
- Dnc (do Not Call) Compliance
- Predictive Dialer
- Sms/text Messaging
- Real Time Reporting
- Automated Workflows
- Preview Dialer
- Lead Management
- View all Features
Convoso Features and Usability-Based User Satisfaction Score
Contenders | 2026
Unified communications platform for businesses
Product Description
Thirdlane Multi Tenant PBX presents an unmatched fusion of advanced PBX and Unified Communications features, boasting a cost-effective ownership model, straightforward usability, and unparalleled support. Read More About Thirdlane Multi Tenant PBX
Thirdlane Multi Tenant PBX Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Video Conferencing
- Unified Communications
- Multi Tenant Architecture
- Auto Attendant
- Fax To Email
- Extension Management
- Call Detail Records
- Voicemail To Email
- View all Features
Thirdlane Multi Tenant PBX Features and Usability-Based User Satisfaction Score
Contenders | 2026
Flexible and cost-effective Business Phone System
Product Description
Thirdlane delivers an affordable business phone system that empowers communication across any organization. Its solution combines powerful VoIP technology with a full portfolio of collaboration tools, enabling teams to connect in meaningful ways that drive results. Read More About Thirdlane Business Phone System
Thirdlane Business Phone System Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Extension Dialing
- Conference Bridge
- CRM Integration
- Call Analytics
- Softphone Support
- Call Queues
- Time Based Routing
- Voicemail To Email
- View all Features
Thirdlane Business Phone System Features and Usability-Based User Satisfaction Score
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FAQs
What is IVR Software?
IVR software is a telephony response software that helps businesses interact with callers through automated menus, enabling customers to self-service for faster resolution. The best IVR software includes call filters, self-service actions, voice recognition, and others.
Why do I need IVR?
IVR software is a must for any contact center or service-based business that faces multiple calls.
Can I use interactive voice response software for my startup?
Interactive voice response software's affordability makes it easy for small and medium businesses.
What are the benefits of using IVR speech recognition?
IVR speech recognition helps contact centers serve their customers better and increase first-time resolution rates.
How much time is required to install IVR software?
All leading service providers require a few minutes to a few hours to install the IVR software for your business.
Is IVR software complex to use?
IVR software is easy to use and helps your employees to improve their customer management skills.