Jitbit Helpdesk
What is Jitbit Helpdesk?
Jitbit Helpdesk is web-based helpdesk ticketing system which accessible from anywhere with just a browser, works on smartphones and touch devices.
Jitbit Helpdesk Starting Price
$ 1199/Onetime
Jitbit Helpdesk Awards
Get an Overview for the Leaders Matrix at glance
Our Awards and Recognition
Jitbit Helpdesk Screenshots
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Key Features of Jitbit Helpdesk
- Document Management
- Customer DataBase
- Self Service Portal
- Knowledge Base
- Alerts/Escalation
- Automated Routing
- Contract Management
- Inbox Queue Management
- Incident Management
- Known Issue Management
- Service Desk (ITIL ITSM)
- Ticket Management
- Help Desk Management
- Problem Management
- Service Level Agreement (SLA) Management
Jitbit Helpdesk Users
Business
- Freelancers
- StartUps
- SMEs
- Agencies
- Enterprises
Available Support
- Phone
- Live Support
- Training
- Tickets
Specifications
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Deployment:
Cloud Based
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Payment:
Both
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Api
-
Customization
-
Mobile Support
Language Support
- Chinese
- Dutch
- English
- French
- German
- Hindi
- Italian
- Polish
- Russian
- Spanish
- Swedish
- Turkish
Jitbit Helpdesk Categories on SoftwareSuggest
Jitbit Helpdesk Pricing
- 1 Installations
- Unlimited Number of agents
- Free upgrades within 1 year
- Perpetual license
- Small+
- Unlimited Number of agents
- iOS & Android apps
- Company+
- Source codes
- SVN-access to latest source code
- Expedited support
Company Details
JItbit Software
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Jitbit Helpdesk Description
JItbit Helpdesk software is a very easy-to-use and affordable ticketing solution for both small startups and large-scale businesses. Available both as a SaaS app and "on-premise" installation, it has everything you'd want from a helpdesk system - automatically picks up emails from your support inbox, integrates with hundreds of apps, allows file-attachments, time-tracking, powerful reporting engine etc. Also, integrates well with Active Directory, even if the latter is hosted on Azure.
Jitbit Helpdesk Customers
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Jitbit Helpdesk Videos
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Write a ReviewJitbit Helpdesk FAQs
How much does Jitbit Helpdesk cost?
The starting price of Jitbit Helpdesk is $ 1199/Onetime. It has different pricing plans:
- Small : $ 1199/Onetime
- Company : $ 1899/Onetime
- Enterprise : $ 3199/Onetime
- SaaS (hosted) : $ 24/Agent/Month
Jitbit Helpdesk also provides a free trial to users.
What are the top 5 features for Jitbit Helpdesk?
The top 5 features for Jitbit Helpdesk are:
- Document Management
- Customer DataBase
- Self Service Portal
- Knowledge Base
- Alerts/Escalation
Jitbit Helpdesk Awards
