Jitbit Helpdesk Alternatives & Competitors

We got genuine leads and new business from this software. The software is very useful. We have been using this software for 6 months and have seen very good results. Read Salesforce Reviews

Best of all, Engagebay can automatically sync course registrations from our Thinkific LMS website. This way, you can categorize your contacts based on their interests. Automation and workflows are very effective in moving leads through multiple courses to research them before the... Read EngageBay Reviews

Zendesk's solution is good. It allows us to manage our clients' support tickets and enables each client to open a case directly without having to call the help desk. It also provides a knowledge base that can be accessed by engineers, allowing them to resolve cases more quickly. ... Read Zendesk Reviews

Overall experience is really good. It is really helpful in managing and tracking tasks. We can keep a record of our work with the help of JIRA. It is really useful in updating the progress of tasks and the time spent on each task. Read Jira Software Reviews

Our internal support team handles requests from users who need repairs, supplies, or support. We are looking for a solution that can process requests and automatically update all employees involved in the ticket. Read Zoho Desk Reviews

I've been using LiveAgent for around half a year to define client profiles and have also worked several days as a support agent. I liked the easy-to-use interface and navigation, as well as the possibility to find additional information about our clients. The social media integra... Read LiveAgent Reviews

We have improved personalization for our customer engagement using BIGContacts. Since all the important customer information is in one place, there is no inconsistency in communication with clients. This has resulted in an improved customer retention rate for our business. We hig... Read BIGContacts Reviews

Efficient search functionality provides quick and accurate results, enhancing the user experience. Read ProProfs Knowledge Base Reviews

Helpdesk is very easy to start with and is quite affordable compared to other options. It was simple for me to use our existing Helpdesk email address and provide my agents with a way to track their tickets. The software is exceptionally easy for my agents to understand. Read ProProfs Help Desk Reviews

We have been using the Favor Helpdesk as a ticket management system for our organization. It is a great system with an excellent user interface for both users and administrators. Vendor support is outstanding and efficient in resolving issues or assisting with configurations. Read Faveo HelpDesk Reviews