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Top paid & free alternatives to KACE includes Salesforce, EngageBay, Jira Software, Zendesk, Zoho Desk, LiveAgent, BIGContacts, ProProfs Knowledge Base, ProProfs Help Desk and Faveo HelpDesk. Analyze a range of top Help Desk Software that offer similar benefits at competitive prices. Empower your team by choosing the best KACE competitor that meets your unique business requirements.
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Best Competitors and Alternatives to KACE
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#12
Category Champions | 2024
User Review
This information is based on user reviews.
I've used Salesforce primarily for CRM activities. It is one of the best and most recommended tools available in the market. I used it for close to 3 years and was satisfied with the experience. Read Salesforce Reviews
Categories in Common with Salesforce
SFA Sales Force Automation Software
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Sales Management Software
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Ticketing Management Software
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Help Desk Software
Common Alternatives of Salesforce and KACE
Salesforce review compared to KACE
"Salesforce tool for CRM" - V. Rahul - Sr BDE
Most users consider Salesforce is an excellent KACE alternative.
88.1% of users recommend this product
This information is based on user submitted reviews.
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#13
Category Champions | 2024
User Review
This information is based on user reviews.
We went from using multiple platforms for email, sales, and support to using just one. It turned out to be much cheaper and smoother to work with, as it has a rich user interface. Read EngageBay Reviews
Categories in Common with EngageBay
Software Common with KACE and EngageBay
EngageBay review compared to KACE
"A positive experience with EngageBay" - Henry - Sales Director
Most users consider EngageBay is an excellent KACE alternative.
97.2% of users recommend this product
This information is based on user submitted reviews.
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#14
Category Champions | 2024
User Review
This information is based on user reviews.
With the help of Jira, it has become much easier to create and maintain reports, especially for the leadership team members to show them the progress. It is now very easy to filter issues, tasks, requests, and bugs based on labels and filters. I love the filters in Jira, especial... Read Jira Software Reviews
Categories in Common with Jira Software
Bug Fixing Software
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WorkFlow Management Software
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Quality Management Software
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Help Desk Software
Common KACE and Jira Software Alternatives
Jira Software review compared to KACE
"Great application for maintaining project related documents and progress" - HIMANSHU BHARDWAJ
91.6% of users recommend this product
This information is based on user submitted reviews.
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#15
Category Champions | 2024
User Review
This information is based on user reviews.
The Zendesk help desk software has been a great partner in our growth from a small firm handling a few customer tickets a day to one handling hundreds of customer queries, finding suitable and quick resolutions. It has really helped us streamline customer support with great tools... Read Zendesk Reviews
Categories in Common with Zendesk
Software Common with KACE and Zendesk
Zendesk review compared to KACE
"Very nice for small businesses" - Ninkuj
86.2% of users recommend this product
This information is based on user submitted reviews.
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#16
Category Champions | 2024
User Review
This information is based on user reviews.
Fully functional help desk to track all customer tickets and activities. Needs to add asset management to manage customer assets and to add a calendar for tasks of the team and team leader. Read Zoho Desk Reviews
Categories in Common with Zoho Desk
Quality Management Software
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Ticketing Management Software
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Help Desk Software
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Customer Feedback Software
Common KACE and Zoho Desk Alternatives
Zoho Desk review compared to KACE
"zoho desk" - Radwa - Product Manger
90% of users recommend this product
This information is based on user submitted reviews.
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#17
Category Champions | 2024
User Review
This information is based on user reviews.
It's been a great help to our client services team! The support from Live Agent is also excellent; they respond to questions and resolve issues quickly. They also implement new features that have proven very helpful. It's very easy to see what's going on with support; items are c... Read LiveAgent Reviews
Categories in Common with LiveAgent
Common KACE and LiveAgent Alternatives
LiveAgent review compared to KACE
"Excellent Help Desk Software!" - Jacob Wall - Senior Technical Writer / Customer Support.
90% of users recommend this product
This information is based on user submitted reviews.
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#18
Category Champions | 2024
User Review
This information is based on user reviews.
BIGContacts has helped us achieve better visibility into business data with robust reporting and analytics. The pre-designed templates work well, and we can also customize the search filters for reports and save them for future use. Additionally, we can export these reports easil... Read BIGContacts Reviews
Categories in Common with BIGContacts
Sales Management Software
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Help Desk Software
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Email Marketing Software
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Drip Email Marketing Software
Alternatives of BIGContacts and KACE
BIGContacts review compared to KACE
"Great reporting features" - Vikas
96.7% of users recommend this product
This information is based on user submitted reviews.
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#19
Category Champions | 2024
User Review
This information is based on user reviews.
ProProfs lets us create engaging documents for training purposes. The best part is we didn’t have to build everything from scratch. There are ready-made, beautifully designed templates that make our job so much easier. Read ProProfs Knowledge Base Reviews
Categories in Common with ProProfs Knowledge Base
Software Common with KACE and ProProfs Knowledge Base
ProProfs Knowledge Base review compared to KACE
"Apt for creating training documentation" - RaKesh Kumar - SEO Specialist
88.3% of users recommend this product
This information is based on user submitted reviews.
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#20
Category Champions | 2024
User Review
This information is based on user reviews.
My team and I can easily collaborate on tickets. We can leave notes for each other about our progress towards the solution. Read ProProfs Help Desk Reviews
Categories in Common with ProProfs Help Desk
Ticketing Management Software
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Customer Engagement Software
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Service Desk Management Software
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Complaint Management System
Alternatives of ProProfs Help Desk and KACE
ProProfs Help Desk review compared to KACE
"It’s Easy to Resolve Incoming Support Emails Faster" - Samuel Marble
94% of users recommend this product
This information is based on user submitted reviews.
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#21
Category Champions | 2024
User Review
This information is based on user reviews.
Ease of use and the onboarding process were managed with such precision that we could get started the same day. One of the greatest benefits is the support ticketing system with the best user interface. Read Faveo HelpDesk Reviews
Categories in Common with Faveo HelpDesk
Ticketing Management Software
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Help Desk Software
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Service Desk Management Software
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Customer Service Software
Software Common with KACE and Faveo HelpDesk
Faveo HelpDesk review compared to KACE
"A hassle-free product and extremely supportive team" - Kumar T.
98.5% of users recommend this product
This information is based on user submitted reviews.
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