What is Kaleyra?

Kaleyra is a trusted global cloud communications platform provider that offers integrated multi-channel communication services, comprising Messaging, Voice, WhatsApp, Video with tools like OTP verification, IVR flow builder & chatbots.

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Key Features of Kaleyra

Here are the powerful features that make Kaleyra stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Sms Messaging
  • Voice Calls
  • Video Calls
  • Whatsapp Business Api
  • Rcs Messaging
  • Mms Messaging
  • Email
  • Push Notifications
  • Chatbots
  • Ivr Systems
  • Number Masking
  • Call Recording
  • Call Tracking
  • Two Factor Authentication
  • Otp Services
  • Campaign Management
  • Analytics And Reporting
  • Contact Management
  • Apis And Sdks
  • Global Reach
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Kaleyra Screenshots

Kaleyra Specifications

Get a closer look at the technical specifications and system requirements for Kaleyra. Find out if it's compatible with your operating system and other software.

Company Details :
Company Name : Kaleyra
Full Address : Headquarters: 1593 Spring Hill Road, Suite #540, Vienna, VA 22182
Overview Provided by : Vishwanath
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Language Support :
English
Business :
SMBs
Mid-Market
Enterprises
Available Support :
Email
Phone
Tickets
Integrations :

Kaleyra Description

Here's the comprehensive description of Kaleyra. Gain a brief understanding of its unique features and exceptional benefits.

Kaleyra provides a cloud-based platform for companies of any size, in any industry, to set up and power their customer communication workflows. With an intuitive interface, full-featured APIs, centralized reporting, fallback mechanisms, and quick setup, Kaleyra's trusted Communications-Platform-as-a-Service (CPaaS) is an ‘all-in-one’ product designed to make communication simple. Our use cases include user verification via SMS and email, transactional messaging (such as delivery confirmations, appointment reminders, billing notifications), marketing communication through SMS and voice, and customer engagement through video calling.

Kaleyra’s key differentiators are its top-notch security, compliance, and seamless integration capabilities, which allow it to compete successfully against other CPaaS companies, leading particularly in industries such as banking, financial institutions and healthcare, where these differentiating traits are always top of mind.

In particular, we also lead in the following areas:

  1. Deployment: Unlike competitors, we offer multiple options for deployment, including SaaS/public cloud, private cloud, hybrid cloud and on-premise.
  2. Price: Long-term relationships with mobile network operators allow us to keep prices lower than the competition for most countries and channels.
  3. Quality: Our connections with mobile network operators enable us to offer exceptional deliverability rates that transcend industry benchmarks.
  4. Scalability: Our proprietary platform functions at a tremendous scale. In 2020, Kaleyra enabled businesses to send 25.7 billion messages to their users, and connected 3.9 billion voice calls.

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Kaleyra Resources

Overall Kaleyra Reviews

Thinking about using Kaleyra? Check out verified user reviews & ratings based on Kaleyra's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

5/5

Based on 3 Reviews

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Feature 5

Feature

Out of 5

Ease of use 4.7

Ease of use

Out of 5

Value for money 4.7

Value for money

Out of 5

Customer support 4.7

Customer support

Out of 5

Likelihood to recommend 90%

Likelihood to recommend

Out of 100%

Kaleyra Pros and Cons

"It has easy integration about sms. One line of code for sms integration."

"The chatbot feature can be advanced. Not good like against its compeitiors."

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Showing 3 out of 3 Reviews

Startup B.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Jun 01, 2022

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Exactly what I needed!

I have been looking for a product that would easily accomplish two main tasks: automate my mobile texting in a compliant and responsible way, while also giving me the option to test other products like video and voice. So far, so good. Additionally, the team is responsive.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Mohit s.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Jul 01, 2020

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Kaleyra has been a game-changer for our communication needs. Its user-friendly interface and reliable service have significantly improved our customer interactions. Highly recommend for any business looking to streamline their messaging!

Feature 5

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Vedant

Android Developer

Used the software for : 6-12 months

Company Size :1-10 employees

5.0

May 11, 2020

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

One stop for all sms needs

I have been using it for 8 months to integrate the SMS service for my bookings in the Android app. I was amazed to see that with only one line of code, SMS was working. I also tried WhatsApp and audio call features.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about Kaleyra?

It has easy integration about sms. One line of code for sms integration.

What do you dislike about Kaleyra?

The chatbot feature can be advanced. Not good like against its compeitiors.

Alternatives of Kaleyra

Explore alternative software options that can fulfill similar requirements as Kaleyra. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

Kaleyra FAQs

What apps do Kaleyra integrate with?

Kaleyra integrates with various apps:

  • Oracle Responsys
  • Salesforce
  • WebEngage
  • OpenCart
  • Oracle Eloqua

What are the top 5 features for Kaleyra?

The top 5 features for Kaleyra are:

  • CRM integration
  • SMS
  • Multi Languages
  • Call Center
  • Lead Management

What type of customer support is available from Kaleyra?

The available support which Kaleyra provides is:

  • Phone
  • Email
  • Tickets

What types of businesses does Kaleyra serve?

Kaleyra serves a wide range of businesses, including but not limited to SMEs, Mid-Market & Enterprises.

How is Kaleyra commonly used?

Kaleyra is commonly used for various purposes, such as Cloud Telephony, Telecommunication , Whatsapp Marketing and more.

Who are the primary competitors of Kaleyra?

The three major competitors of Kaleyra are Twilio, MessageBird and Infobip. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.

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