What is Kaleyra?

Kaleyra is a trusted global cloud communications platform provider that offers integrated multi-channel communication services, comprising Messaging, Voice, WhatsApp, Video with tools like OTP verification, IVR flow builder & chatbots.

Pricing

Kaleyra Starting Price

Awards
Kaleyra Award

Our Awards and Recognition

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Kaleyra Screenshots

Key Features of Kaleyra

Here are the powerful features that make Kaleyra stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • CRM integration
  • SMS
  • Multi Languages
  • Call Center
  • Lead Management
  • IVR and Dial Groups
  • Call Routing
  • Internal Call Transfer
  • Multiple Accessline
  • Complete Messaging Platform
  • API Integration
  • Call Recording
  • Call Logs
  • Smart Call Tracking
  • Multiple Simultaneous Calls
  • Toll Free Number
  • Single Access Number
  • Self Service Portal
  • Real Time Reporting
  • Billing & Invoicing
  • Caller ID
  • Conferencing
  • Auto-Dialer
  • Call Center Management
  • Call Monitoring
  • Inbound Reporting
  • IVR / Voice Recognition
  • Outbound Reporting
  • Predictive Dialer
  • Telemarketing Management
  • Voice & Data Integration
  • VoIP
  • Historical Reporting
  • Computer Telephony
  • Call Logging
  • Virtual Call Center
  • Voice / SMS Alerts
  • Remarketing
  • Call Queuing
  • Analytical Reports
  • Custom Sender ID
  • Outgoing Call Tracking
  • 24/7 Support
  • Multi-User Collaboration
  • Mobile Access
  • Call Control
  • Unlimited Concurrent Calls
  • International Numbers
  • Outbound Caller ID
  • Personalized Greetings
  • IVR System
  • Forward to Phone
  • Built-In CRM
  • Enhanced Caller ID
  • Power Dialer
  • Data import and Synchronization
  • Audio / Video Conferencing
  • Chat / Messaging
  • Reporting
  • Email Support
  • Virtual Extensions
  • User Friendly Webportal
  • Credit Based Plan
  • Fully Automated
  • Secured & Trusted Solution
  • Customizable Sender Id
  • Whatsapp Alerts
  • Auto Replies
  • Multiple Contact Numbers
  • Support Multimedia Formats
  • Campaign Creation
  • Bulk WhatsApp Messaging
  • Campaign Scheduling
  • Campaign Tracking
  • Auto Dialer
  • Call Hold
  • Call Barging
  • Call Conference
  • Warm Transfer
  • Blind Transfer
  • Multi Lingual IVR
  • Incoming Call ID
  • Call Hold Music
  • Incoming SMS
  • Outgoing SMS
  • Pre-Paid Systems
  • Call Duration
  • Call Volume
  • Caller Identification
  • Unattended Call Management
  • Phone Key Input
  • Text to Speech
  • Voice Customization
  • SIP Trunking
  • Unified Communications
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Kaleyra Specifications

Get a closer look at the technical specifications and system requirements for Kaleyra. Find out if it's compatible with your operating system and other software.

Deployment :
Any
Subscription Plan :
Monthly, Transaction
Accessibility :
API
Desktop Platforms :
Web app
Language Support :
English
Business :
SMEs
Agencies
Enterprises
Available Support :
Email
Phone
Tickets
Integrations :
  • Oracle Responsys
  • Salesforce
  • WebEngage
  • OpenCart
  • Oracle Eloqua
Company Details :
Company Name : Kaleyra
Headquarter : Vienna
Website : Visit Website
Full Address : Headquarters: 1593 Spring Hill Road, Suite #540, Vienna, VA 22182

Kaleyra Description

Here's the comprehensive description of Kaleyra. Gain a brief understanding of its unique features and exceptional benefits.

Kaleyra provides a cloud-based platform for companies of any size, in any industry, to set up and power their customer communication workflows. With an intuitive interface, full-featured APIs, centralized reporting, fallback mechanisms, and quick setup, Kaleyra's trusted Communications-Platform-as-a-Service (CPaaS) is an ‘all-in-one’ product designed to make communication simple. Our use cases include user verification via SMS and email, transactional messaging (such as delivery confirmations, appointment reminders, billing notifications), marketing communication through SMS and voice, and customer engagement through video calling.

Kaleyra’s key differentiators are its top-notch security, compliance, and seamless integration capabilities, which allow it to compete successfully against other CPaaS companies, leading particularly in industries such as banking, financial institutions and healthcare, where these differentiating traits are always top of mind.

In particular, we also lead in the following areas:

  1. Deployment: Unlike competitors, we offer multiple options for deployment, including SaaS/public cloud, private cloud, hybrid cloud and on-premise.
  2. Price: Long-term relationships with mobile network operators allow us to keep prices lower than the competition for most countries and channels.
  3. Quality: Our connections with mobile network operators enable us to offer exceptional deliverability rates that transcend industry benchmarks.
  4. Scalability: Our proprietary platform functions at a tremendous scale. In 2020, Kaleyra enabled businesses to send 25.7 billion messages to their users, and connected 3.9 billion voice calls.

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Kaleyra Videos

Overall Kaleyra Reviews

Here's our unbiased review of Kaleyra. Discover how our team of experts rates its features, ease of use, customer support, and other aspects that contribute to its overall appeal.

5/5

Based on 3 Reviews

Write a Review Or
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Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 4.7

Ease of use

Out of 5

Value for money Value for money 4.7

Value for money

Out of 5

Customer support Customer support 4.7

Customer support

Out of 5

Likelihood to recommend Likelihood to recommend 90%

Likelihood to recommend

Out of 100%

Kaleyra Pros and Cons

"It has easy integration about sms. One line of code for sms integration."

"The chatbot feature can be advanced. Not good like against its compeitiors."

3 Kaleyra Reviews

Hear directly from customers who have used Kaleyra. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.

Startup B.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Jun 01, 2022

Exactly what I needed!

I have been looking for a product that would be easy to accomplish two main tasks: automate my mobile texting in a compliant/responsible way while also giving me the option to test other products like video and voice. So far, so good. Also, the team is responsive.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Mohit s.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Jul 01, 2020

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Vedant

Android Developer

Used the software for : 6-12 months

Company Size :1-10 employees

5.0

May 11, 2020

One stop for all sms needs

I have been using for 8 months to integrate the sms service for my bookings in the android app. I was amazed to see that with only one line of code, sms was working. I tried Whatsapp and audio call features.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

What do you like best about Kaleyra?

It has easy integration about sms. One line of code for sms integration.

What do you dislike about Kaleyra?

The chatbot feature can be advanced. Not good like against its compeitiors.

Alternatives of Kaleyra

Explore alternative software options that can fulfill similar requirements as Kaleyra. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

Kaleyra FAQs

What apps do Kaleyra integrate with?

Kaleyra integrates with various apps:

  • Oracle Responsys
  • Salesforce
  • WebEngage
  • OpenCart
  • Oracle Eloqua

What are the top 5 features for Kaleyra?

The top 5 features for Kaleyra are:

  • CRM integration
  • SMS
  • Multi Languages
  • Call Center
  • Banquet and conference Management
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