Overall Kaspersky Reviews

Here's an unbiased review of Kaspersky. Discover how Kaspersky users rate its features, ease of use, customer support, and other aspects that contribute to its overall appeal.

4.5/5

Based on 118 Reviews

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Feature 4.5

Feature

Out of 5

Ease of use 4.6

Ease of use

Out of 5

Value for money 4.6

Value for money

Out of 5

Customer support 4.5

Customer support

Out of 5

Likelihood to recommend 83.6%

Likelihood to recommend

Out of 100%

Kaspersky Pros and Cons Based on Customer Reviews

"It provides a comprehensive suite of features, including VPN and firewall, for enhanced security."

"Kaspersky is light on system resources, ensuring minimal impact on performance."

"Kaspersky offers excellent real-time protection and a high detection rate for malware and viruses."

"The software is user-friendly with an easy setup and intuitive interface."

"The software is relatively expensive compared to other antivirus solutions."

"There are occasional issues with blocking useful websites, which can be frustrating."

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Showing 20 out of 118 Reviews

Hear directly from customers who have used Kaspersky. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.

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Dr. B.

Dr

5.0

Aug 01, 2024

Used the software for : 2+ years (Daily)

Company Size :201-500 employees

Verified via Business Email.

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The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

A premium antivirus totally worth paying for and doesn't affect system performance.

Kaspersky is the best antivirus software I have used. It doesn't affect system performance much, even if you have an HDD and just 8GB RAM. The number and frequency of false detections are negligible, and you don't need to worry about malware at all. I've used plenty of premium antivirus software like Bitdefender, Avira, Norton, NOD32, and McAfee. All those are inferior to this in one way or another. I recommend Kaspersky Total Security or Kaspersky Premium (new name). The new Premium also comes bundled with unlimited VPN for 1 device, but it's not that secure or private considering Kaspersky doesn't really have RAM-only servers or conduct any independent audits. But the antivirus is a solid 10/10. The customer care service is also great. For computers with low system specifications, a total system scan could be a bit too much because it takes too much time. But since Kaspersky has live protection, you honestly wouldn't need to do this often. (Others are even worse than Kaspersky anyway)

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Kaspersky After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Kaspersky?

Exceptionally good at live protection, web browsing protection, and all that without reducing system speed.

What do you dislike about Kaspersky?

The full system scan takes too much time. The software update suggestions are not really all that accurate.

What features is Kaspersky currently missing?

The premium tier should be available for use with not just one device, but once per OS. This is what the original total security was like.

What other products like Kaspersky have you used or evaluated?

Kaspersky VPN, Kaspersky Password Manager,

Surya P.

Director

5.0

Dec 06, 2023

Used the software for : 2+ years (Daily)

Company Size :1-10 employees

Verified via linkedIn.

Verified Reviewer

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Verified User

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

The reviewer received a nominal gift card as appreciation for submitting this review.

Incentivized Review

Kaspersky: A Comprehensive Security Suite

Kaspersky is a comprehensive security suite that offers a wide range of features to protect your devices from malware, viruses, and other online threats.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Kaspersky After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Kaspersky?

Kaspersky’s real-time protection feature scans your device for malware and viruses in real time, ensuring that your device is always protected. Kaspersky’s anti-phishing protection feature helps protect you from phishing scams.

What do you dislike about Kaspersky?

Kaspersky can be resource-intensive, which may slow down your device. Kaspersky is one of the more expensive security suites on the market.

What features is Kaspersky currently missing?

Google drive backup

What other products like Kaspersky have you used or evaluated?

Adguard, Avast

Dhruv G.

MANAGER

5.0

Aug 24, 2022

Used the software for : 1-2 years (Daily)

Company Size :51-200 employees

Verified via linkedIn.

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Review Source: Organic

The reviewer received a nominal gift card as appreciation for submitting this review.

Incentivized Review

One of the highest performing security suites

I am using KIS, which has many features like VPN, firewall, etc., to ensure complete security and privacy. I also appreciate its detection rate, which is among the highest in the security software market against traditional and zero-hour malware. Additionally, I like its lightness on PC resources.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Kaspersky After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Kaspersky?

1. Excellent detection rate.2. Very low number of false positives.

What do you dislike about Kaspersky?

Found nothing to dislike in the app.

What features is Kaspersky currently missing?

Not applicable.

Rajkumar

5.0

Jun 08, 2022

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

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Review Source: Organic

Top software

Top Software Service

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Aakansha

3.0

Jul 12, 2021

Used the software for : 1-2 years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

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Review Source: Organic

Kaspersky Secure Connection

Kaspersky is a good brand that provides a great variety of products in its segment. It also offers a VPN service named Secure Connection, which provides privacy from your ISP or the public network where you are surfing. However, its own privacy policy is a point of concern. It has decent servers in different countries, as VPN service providers do, with decent speed. However, the price is not justified, and the services need improvement.

Feature 3

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 3

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Kaspersky Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Kaspersky After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Kaspersky?

Ease of use, connection in one click.

What do you dislike about Kaspersky?

Privacy Policy, More servers with more speeds

Do you think Kaspersky delivers value for the money spent?

No

Are you satisfied with Kaspersky features?

Yes

Did implimentation of Kaspersky was easy?

Yes

What features is Kaspersky currently missing?

Lacks more servers in more countries and speedy and stable connection as in between connection gets breaks

Ahmed T.

5.0

Jul 01, 2021

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

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Review Source: Organic

One of the best Antivirus

I have been using it for more than a year, and it's one of the best antivirus software based on my personal experience. I have used other antivirus and internet security software as well; however, this is more reliable and offers better value for money.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

HARI P.

4.0

Feb 22, 2021

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

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Review Source: Organic

experience with kaspersky

Awesome antivirus software with an easy and good UI, cool features at an affordable price, internet safety, and more within budget. It also has the best VPN service.

Feature 3

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 3

Customer support

Out of 5

Kaspersky Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Kaspersky After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Kaspersky?

easy UI with an affordable price

What do you dislike about Kaspersky?

I think the full scan feature can be improved a bit.

Do you think Kaspersky delivers value for the money spent?

Yes

Are you satisfied with Kaspersky features?

Yes

Did implimentation of Kaspersky was easy?

Yes

What features is Kaspersky currently missing?

free VPN is missing

sangam

4.0

Jan 25, 2021

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

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Review Source: Organic

kaspersky security

Kaspersky Security is good software. I use it for my office laptop. It allows blocking unwanted websites and has had no issues in the last 2 years. I recommend it to everyone.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 3

Customer support

Out of 5

Kaspersky Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Kaspersky After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Kaspersky?

unwanted website block

Do you think Kaspersky delivers value for the money spent?

Yes

Are you satisfied with Kaspersky features?

Yes

Did implimentation of Kaspersky was easy?

Yes

C L.

5.0

Jan 25, 2021

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Antivirus blocking sites continuously

The antivirus continuously blocks our major website even after being allowed to unblock it. It is frustrating to repeatedly let the antivirus unblock the site.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Kaspersky Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Kaspersky After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Kaspersky?

A good software to detect and handle viruses.

What do you dislike about Kaspersky?

Blocking useful sites continuously

Do you think Kaspersky delivers value for the money spent?

Yes

Are you satisfied with Kaspersky features?

Yes

Did implimentation of Kaspersky was easy?

Not Sure

What features is Kaspersky currently missing?

Almost all features are covered

What other products like Kaspersky have you used or evaluated?

Yet to try

How Kaspersky is better/different from its competitors?

Ease of use GUI

Hitesh B.

4.0

Jan 26, 2021

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

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Review Source: Organic

Awesome

Kaspersky makes me feel secure. It better protects my device from threats and malware, and the best thing is its ease of use and flawless auto-updates.

Feature 3

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Kaspersky Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Kaspersky After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Kaspersky?

It is very protective.

What do you dislike about Kaspersky?

Make its size smaller.

Do you think Kaspersky delivers value for the money spent?

Yes

Are you satisfied with Kaspersky features?

Yes

Did implimentation of Kaspersky was easy?

Yes

What features is Kaspersky currently missing?

I think nothing is missing

What other products like Kaspersky have you used or evaluated?

I also used antivirus of it

How Kaspersky is better/different from its competitors?

It's security is invulnerable

Siddharth M.

4.0

Dec 28, 2020

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

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Review Source: Organic

Kaspersky has been a reliable guardian for my digital life. Its intuitive interface and robust security features give me peace of mind, knowing my data is always protected. Highly recommend!

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Prabhupad B.

4.0

Dec 21, 2020

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

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Review Source: Organic

A decent antivirus

It has many features and protects your PC from malware and viruses. The password protection and safe browsing are great additions. The software never slows down PC performance and runs smoothly.

Feature 3

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Kaspersky IOS App Experience

1 2 3 4 5 6 7 8 9 10

Kaspersky After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Kaspersky?

Safe Browser

What do you dislike about Kaspersky?

Advanced Malware protect

Do you think Kaspersky delivers value for the money spent?

Yes

Are you satisfied with Kaspersky features?

Yes

Did implimentation of Kaspersky was easy?

Yes

What features is Kaspersky currently missing?

No

What other products like Kaspersky have you used or evaluated?

Norton and Quick heal internet security

How Kaspersky is better/different from its competitors?

It’s cheaper and gives same performance

Ayyappa

5.0

Nov 18, 2020

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Kaspersky has been a game-changer for my digital security. It's user-friendly, reliable, and gives me peace of mind knowing my devices are protected. Highly recommend for anyone seeking robust antivirus protection!

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Dr.Amrita B.

4.0

Nov 18, 2020

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

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Review Source: Organic

The Best Value for money Internet security

I have been using Kaspersky on my laptops since 2014, and it has always kept its promise. It is easy to install, use, and effective. The best part is that anyone can set it up easily to stay cyber safe.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Kaspersky Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Kaspersky After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Kaspersky?

Easy setup and uncomplicated workflow when using this as an internet security option.

What do you dislike about Kaspersky?

Maybe they can provide webcam security features too.

Do you think Kaspersky delivers value for the money spent?

Yes

Are you satisfied with Kaspersky features?

Yes

Did implimentation of Kaspersky was easy?

Yes

What features is Kaspersky currently missing?

Not really

What other products like Kaspersky have you used or evaluated?

Mc Afee

How Kaspersky is better/different from its competitors?

It's always value for money.

Santhosh S.

5.0

Oct 29, 2020

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

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Review Source: Organic

Best Internet Security for PC

Using Kaspersky Internet Security for the past 7 years. This is my 8th purchase. It is the best internet security for those who use their PC for file transfer and browsing. Most malware comes from external sources like connected devices or the internet, and this is the best software to remove them. I usually buy a 3-device or 5-device license, which I share with friends.

Feature 5

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Kaspersky Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Kaspersky After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Kaspersky?

Its User Interface and the features it has are the most impressive ones compared to the other antivirus software available out there. Kaspersky Internet Security is easy to use. Most of the options and features are available in an easy manner, so one can access all the features without any technical knowledge. And some options, like scanning an external device once connected, are automated.

What do you dislike about Kaspersky?

The main thing I dont like about Kaspersky Internet Security is that it slows down the PC whenever it is updating or scanning in the background. This should be improved.

Do you think Kaspersky delivers value for the money spent?

Yes

Are you satisfied with Kaspersky features?

Yes

Did implimentation of Kaspersky was easy?

Yes

What features is Kaspersky currently missing?

Most of the features are available in the software. Scanning addons are integrated to browser and other software.

What other products like Kaspersky have you used or evaluated?

I have used McAfee for one year. But I didn't like its features and then moved to Kaspersky Internet Security.

How Kaspersky is better/different from its competitors?

When I used McAfee, it slows down my PC a lot and I can't work in proper manner. Even though Kaspersky Internet Security also slowing down the PC at some point, it is not worst while comparing to other Internet Security software.

Kartavya V.

Software Engineer

5.0

Oct 27, 2020

Used the software for : Free trial

Company Size :11-50 employees

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

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Review Source: Organic

Very good and lite

I love this software for regularly checking websites and always showing whether they are good or bad. Its UI is also very attractive. It doesn't hang my system. I hope you all will also like this product. This is internet security software and it is only for your internet browsing, not for your device security. It checks if the website is secure for payment or downloading something from it. It also enhances the internet speed.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

What do you like best about Kaspersky?

It is as fast as expected.

What do you dislike about Kaspersky?

Its a popup when some virus is detected.

Vikash

Accountant

3.0

Oct 23, 2020

Used the software for : 6-12 months

Company Size :11-50 employees

Verified via Business email.

Verified Reviewer

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Review Source: Organic

Antivirus to trust upon

I find the software quite useful, but it seems to run updates in the background every time, which I find quite annoying. However, I advise you to kindly try the trial version first and then opt for the paid version if it suits your objectives.

Feature 3

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 3

Value for money

Out of 5

Customer support 3

Customer support

Out of 5

What do you like best about Kaspersky?

Faster scanning

What do you dislike about Kaspersky?

Frequent updates

Vidhi P.

5.0

Oct 19, 2020

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

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Review Source: Organic

I prioritize my my laptop's safety more than anything and using Kaspersky makes me feel secured.

I have been using Kaspersky Internet Security for the past 5 years. I can transfer work files to my laptop without worrying about any virus damaging it, all thanks to the external device scan option. Moreover, it blocks malicious pop-ups on its own, which is very helpful. My family and I take an annual subscription for all our devices, and living in a world where cybersecurity is of the utmost importance, we prefer this over any other internet security software.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Kaspersky Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Kaspersky After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Kaspersky?

Blocks pop-ups automatically and notifies me whenever an application or website is trying to access my camera.

What do you dislike about Kaspersky?

The notifications that pop up randomly at all times can be annoying.

Do you think Kaspersky delivers value for the money spent?

Yes

Are you satisfied with Kaspersky features?

Yes

Did implimentation of Kaspersky was easy?

Yes

What features is Kaspersky currently missing?

Personally I think it isn't lacking any feature.

What other products like Kaspersky have you used or evaluated?

I have briefly used McAfee Total Protection

How Kaspersky is better/different from its competitors?

I find it more easy to use.

Kumar L.

5.0

Oct 07, 2020

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

The reviewer received a nominal gift card as appreciation for submitting this review.

Incentivized Review

Best Device Security Available at Reasonable Rates

Kaspersky Internet Security has always impressed with its performance, features, and utmost security. My family and I have been using Kaspersky Internet Security for years now on laptops and Android devices.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Kaspersky Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Kaspersky After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Kaspersky?

It is easy to use, and its intelligent engine always protects devices in real time, i.e., scanning external devices like pendrives and hard drives in real time upon insertion into the device.It also has browser plug-ins to save you from Internet threats and attacks.

Do you think Kaspersky delivers value for the money spent?

Yes

Are you satisfied with Kaspersky features?

Yes

Did implimentation of Kaspersky was easy?

Yes

What features is Kaspersky currently missing?

It is already a feature packed software.

What other products like Kaspersky have you used or evaluated?

I have used Norton Internet Security in the past.. It is good but costly..

How Kaspersky is better/different from its competitors?

It is easy to use, secure and fast..

Tharanga W.

5.0

Sep 17, 2020

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Very comprehensive security solution

Kaspersky Internet Security is used in my organization to protect desktop computers and laptops. It helps to protect devices from the latest malware, viruses, and ransomware threats. We have been using Kaspersky Internet Security for many years. Malware detection is more accurate with no false positives. Kaspersky Internet Security is a very comprehensive security solution and has excellent ransomware protection. It can be easily installed and is not a heavy resource consumer. There are fewer notifications compared to other security software, but the device scanning time is very high.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Kaspersky Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Kaspersky After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Kaspersky?

Also, it has excellent ransomware protection. It can be easily installed. Not a heavy resource consumer.

What do you dislike about Kaspersky?

The devices scanning time is very high. It should be reduced.

Do you think Kaspersky delivers value for the money spent?

Yes

Are you satisfied with Kaspersky features?

Yes

Did implimentation of Kaspersky was easy?

Yes

What features is Kaspersky currently missing?

Sandbox feature.

What other products like Kaspersky have you used or evaluated?

Eset Internet Security.

How Kaspersky is better/different from its competitors?

Better malware detection accuracy.

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