What is Keela?

Transform your nonprofit with Keela, the ultimate fundraising and donor management solution for nonprofit organizations. Maximize efficiency, get valuable donor insights, streamline processes, and simplify data management with Keela.

Pricing

Keela Starting Price

$ 99/Per Month

Awards
Keela Award

Our Awards and Recognition

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Maximize your potential with custom solutions built for today’s opportunities and tomorrow’s challenges.

Key Features of Keela

Here are the powerful features that make Keela stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Contact Management
  • Donor Management
  • Fundraising Tools
  • Email Marketing
  • Grant Management
  • Volunteer Management
  • Event Management
  • Reporting And Analytics
  • Task Management
  • Customizable Dashboards
  • Online Donation Forms
  • Automated Receipts
  • Campaign Management
  • Segmentation
  • Mobile Access
  • Integrations
  • Data Import/export
  • Activity Tracking
  • Custom Fields
  • Membership Management
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Keela Screenshots

Keela Pricing

Here are the pricing plans for Keela. Choose the plan that best fits your requirements and budget. Get Detailed Keela pricing as per your requirements.

For up to 2500 contacts from
$ 99
Per Month
  • Save up to 23% when you pay annually
  • Unlimited Online Training
  • Unlimited Email Support
  • No Transaction Fees
  • CRM
  • Donor Management
  • Volunteer Management
  • Membership Management
  • Automatic Receipts
  • Email Marketing
  • Reporting & Analytics
  • Project Management
  • Integrations
For 2501-7500 contacts from
$ 159
Per Month
  • Save up to 23% when you pay annually
  • Unlimited Online Training
  • Unlimited Email Support
  • No Transaction Fees
  • CRM
  • Donor Management
  • Volunteer Management
  • Membership Management
  • Automatic Receipts
  • Email Marketing
  • Reporting & Analytics
  • Project Management
  • Integrations
For 7501-10000 contacts from
$ 259
Per Month
  • More than 10,000 contacts? Contact Keela for discount
  • Save up to 23% when you pay annually
  • Unlimited Online Training
  • Unlimited Email Support
  • No Transaction Fees
  • CRM
  • Donor Management
  • Volunteer Management
  • Membership Management
  • Automatic Receipts
  • Email Marketing
  • Reporting & Analytics
  • Project Management
  • Integrations

The pricing information for Keela is sourced either directly from the software provider or publicly available materials. To get the most accurate and up-to-date costs, we advise reaching out to the vendor.

The pricing information was last updated on 6th July 2025.

Keela Specifications

Get a closer look at the technical specifications and system requirements for Keela. Find out if it's compatible with your operating system and other software.

Company Details :
Company Name : Networks for Change
Headquarter : Vancouver
Website : Visit Website
Full Address : 789 W Pender St Vancouver, BC V6C 2X1 Canada
Overview Provided by : Keela
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Keela Categories on SoftwareSuggest :
Language Support :
English
Business :
StartUps
SMBs
Mid-Market
Available Support :
Email
Training
Tickets

Keela Description

Here's the comprehensive description of Keela. Gain a brief understanding of its unique features and exceptional benefits.

Keela's robust platform empowers nonprofits to manage everyone involved with the organization. From donors to members to volunteers, Keela keeps data in one place. Powerful integrated tools allow you to simplify your work in one single platform, including:

  • Donor Management
  • Email Marketing
  • Online Fundraising
  • Project Management
  • Automate Tax and Receipting
  • Powerful Analytics and much more!

Nonprofit organizations deal with many challenges when handling donations and building relationships with donors. They often have limited resources and need to make the most of their efforts. This can make it tough to keep track of donations, communicate effectively with donors, and keep their support going. 

That’s where Keela steps in as a true savior for non-profits.

Keela Software logo

Keela is a robust software designed to help nonprofits manage donations, improve relationships with donors, and increase contributions. It offers a wide array of features that empower non-profits to overcome the challenges they encounter in the world of fundraising.

In this software review, we will delve into the key characteristics of Keela that make it a game-changer for non-profits while also ensuring their success and sustainability. Further, we will explore:

  • Introduction to Keela, the  Fundraiser’s CRM
  • Key Features of the Keela Platform
  • How Keela  Benefits Nonprofits?
  • Our Closing Thoughts

Let’s get started!

Keela : An Overview

Keela isn’t just a fundraising and donation management platform; it’s an all-in-one solution that helps non-profit organizations succeed. It comes with a full set of tools that make running a non-profit easier and more effective.

Here’s how Keela can benefit your non-profit:

  • Keela equips non-profits with robust donor management capabilities, such as database analysis, communication planning, campaign development, and interaction tracking.
  • It enhances stakeholder engagement through personalized content, relevant subject lines, and clear calls to action.
  • The platform enables effective fundraising by creating branded online donation pages, fostering recurring giving, and simplifying donor recognition and progress tracking.
  • Keela streamlines operations by automating routine tasks, freeing up time for more meaningful donor interactions.
  • Additionally, it drives peer-to-peer fundraising success and provides valuable donor insights for data-driven decisions.

In short, Keela is a versatile and comprehensive solution that equips non-profits with the tools and insights they need to improve donor management, engage stakeholders, and raise funds effectively while reducing manual work.

Key Features of Keela

What sets Keela apart from other CRM solutions is its excellently designed features, making it the top solution in this category. Let’s delve deeper and take a closer look at some of its exceptional features in detail.

1. Range of Customizable Forms

The first thing we noticed about Keela is its wide range of 65 customizable forms. These forms are like versatile tools that help your organization connect with donors, raise funds, and make your work smoother.

Range of Customizable Forms

Here’s how these forms can assist you:

  • Tailor your forms for various purposes, from donation pages to event registrations and more.
  • Expand your network by enabling supporters to fundraise alongside you, with access to comprehensive support.
  • Simplify your fundraising process with customizable automated tax receipts, thank-you emails, and notifications.

To sum it up, Keela’s customizable forms significantly transform donor engagement. They enable nonprofits to create personalized, mobile-responsive forms for various purposes– from donations to event registrations.

2. Smart Ask Donations

Keela’s Smart Ask for Donations is another promising feature for nonprofits looking to fine-tune their fundraising strategies. By harnessing the power of AI, Smart Ask empowers you to make precise, well-informed requests to donors, resulting in larger and more frequent contributions.

Smart Ask Donations

Moreover, when you combine Smart Ask with Keela’s suite of intelligent tools, such as Donor Score, Best Way to Reach Out, Donor Readiness, and Time of Year, you can confidently determine how much to ask donors for, the most effective means of contact, and the timing of their potential contributions.

Not to be overlooked, this tool also conveniently stores contact insights in every donor profile, allowing you to gauge their engagement levels and predict when they’re ready to contribute. 

Furthermore, by integrating Smart Ask Forms into your campaigns, you can seamlessly dispatch personalized donation requests, saving valuable time and minimizing the potential for errors.

3. Nonprofit Marketing Automation

The next remarkable feature of Keela that impresses us is Nonprofit Marketing Automation. This feature streamlines and elevates donor engagement, making the entire process more efficient and effective. By automating customized donor journeys, it goes beyond merely sending automated tax receipts, although that’s part of the package.

Nonprofit Marketing Automation

With this feature, you can effortlessly guide donors through a tailored journey designed to lead them towards their next contribution, saving you valuable time. Moreover, you can create workflows that trigger precisely timed, customized communications, freeing up hours in your day to focus on what truly matters.

Furthermore, it enables you to craft email campaigns that guide donors towards your next significant appeal and re-engage lapsed donors through thoughtfully designed automated journeys.

4. Donor Pipeline Management

The fourth notable feature of Keela is Donor Pipeline Management. This neatly designed feature assists in guiding donor engagement from identification to impact, offering a comprehensive suite of tools for prospecting, cultivation, solicitation, and impact evaluation.

Donor Pipeline Management

With the help of this tool, you can:

  • Monitor donors’ positions within the pipeline stages, enhancing their journey.
  • Identify and engage high-potential donors, ensuring you meet major donor fundraising goals.
  • Tailor your strategies for each prospective donor, nurturing relationships effectively.
  • Gain valuable insights and evaluate the effectiveness of your donor pipeline management to make data-driven decisions.

To sum up, this feature empowers nonprofits to craft a robust donor development strategy tailored to their unique fundraising needs. Moreover, by automating admin management, tasks, and stewardship messages, it enhances fundraising efficiency and allows for targeted communication.

5. Dynamic and Data-Driven Dashboards

The next key feature of Keela is its Dashboards, which make data tracking and reporting a breeze for nonprofit organizations. This feature brings data to life with clear visuals, presentation-ready reports, and actionable insights, eliminating the need to delve into spreadsheets.

Dynamic and Data-Driven Dashboards

With over 15 pre-set dashboards and more than 90 customizable data points, you can effortlessly monitor and improve your fundraising campaigns in real-time. This feature also empowers you to set goals, choose benchmarks, and track progress, ensuring that your decisions are well-informed and your organization is on the path to success.

What sets Keela apart is its ability to provide industry benchmark data, allowing you to compare your organization’s performance against peers in the nonprofit sector. You can also accurately forecast future metrics, plan for the future, and turn your data into a clear direction for your nonprofit.

Dynamic and Data-Driven Dashboards

Moreover, Keela’s Dynamic Dashboards offer lapsed donor reports, customizable filters, and access to more than 50 nonprofit KPIs, ensuring that you never miss another funding opportunity.

In a nutshell, Keela’s dynamic dashboards provide nonprofit organizations with a comprehensive toolset to track, analyze, and improve their performance while making data-driven decisions.

6. Peer-to-Peer Fundraising

Keela’s Peer-to-Peer Fundraising feature is a powerhouse for nonprofits seeking to expand their reach and amplify their impact. It enables you to engage a broader network of dedicated supporters by providing them with the tools to fundraise alongside you.

Peer-to-Peer Fundraising

One of the major advantages of Peer-to-Peer Fundraising is the speed and simplicity it offers for your fundraisers to set up and share their individual or team fundraising pages, seamlessly aligning their efforts with your mission goals. It’s a win-win situation that drives results.

Additionally, it offers ready-to-use P2P templates for your campaigns, fundraisers, and email communications. You can customize these templates with your brand’s unique touch, share them widely, onboard new fundraisers, and witness the donations rolling in.

In a nutshell, Keela’s Peer-to-Peer Fundraising empowers your nonprofit to tap into a wider network, energize your supporters with branded campaigns, and equip fundraisers with robust tools. In other words, it’s a seamless and efficient way to raise more funds and exceed your impact expectations.

7. KeelaPay- Payment Processing Tool

KeelaPay is another dynamic feature in Keela’s suite that simplifies payment processes to free up time for meaningful donor engagement. It provides various ways for donations, including Credit Card processing and ACH Bank Transfers, nurturing ongoing relationships with donors and expanding your support network.

Furthermore, KeelaPay offers in-house Customer Care services available under Standard and Premium Care plans, ensuring prompt assistance without complications. Its Level 1 PCI – DSS compliance enhances security measures, actively preventing fraud through vigilant monitoring and activity alerts.

Moreover, seamlessly integrating into your Keela account, the KeelaPay portal eases payment tracking and customization. Overall, it empowers your organization with daily fund disbursements and easy payment management through a secure, synchronized platform.

8. Nonprofit Grant Management

Keela’s Nonprofit Grant Management Software is a crucial tool that helps organizations streamline and improve the entire process of managing grants. It handles grant applications, distributes funds, and ensures compliance, making it a valuable asset for nonprofits at every step.

Additionally, this software simplifies the application process by keeping track of deadlines, necessary documents, and fund distribution. It also uses data-driven insights to help organizations make informed decisions, boosting their chances of successfully securing grants.

Moreover, it aids in managing budgets, ensuring adherence to financial rules, and improving communication with those providing grants– fostering transparent collaborations.

In essence, it’s a complete solution for nonprofits, guaranteeing efficient and successful management of grants.

What Makes Keela The Best Fundraiser CRM For Nonprofits: Key Benefits

Based on the information and features outlined above, it’s quite clear that Keela stands out as the best Fundraiser CRM for nonprofits. Here are 3 major benefits that make it a top choice:

1. Comprehensive Donor Management

First and foremost, Keela simplifies donor management and engagement. Its user-friendly interface, combined with features like automated tax receipts, Smart Ask for Donations, and Nonprofit Marketing Automation, streamlines the fundraising process. This efficiency saves nonprofits valuable time and ensures donors receive personalized, timely communications, fostering stronger relationships.

2. Enhanced Decision Making

Secondly, Keela excels in data-driven decision-making. With tools such as Peer-to-Peer Fundraising and Donation Forms, nonprofits can harness the power of data to make informed requests, track donor behavior, and segment their donor lists effectively. This leads to increased donor retention and more substantial contributions.

3. Tailored Campaigns

Lastly, Keela’s commitment to customization ensures nonprofits can adapt the platform to their specific needs. Features like Donation Forms, Peer-to-Peer Fundraising, and Smart Ask allow nonprofits to create tailored campaigns that resonate with their supporters, resulting in higher conversion rates and a more engaged donor base.

To encapsulate, Keela’s intuitive interface, data-driven insights, and customization options make it the best Fundraiser CRM for nonprofits, helping them save time, increase efficiency, and foster stronger donor relationships, ultimately leading to more successful fundraising campaigns.

Our Closing Thoughts

Keela impresses as a robust CRM solution for nonprofits, offering a plethora of features designed to enhance donor engagement and streamline fundraising efforts. Its extensive customization enables organizations to create tailored campaigns that resonate with supporters, boosting conversion rates and fostering a more engaged donor base.

However, it’s worth noting that Keela’s feature set, while comprehensive, might be overwhelming for smaller nonprofits with limited resources. The learning curve to fully utilize all its capabilities can be steep.

Despite these few minor drawbacks, Keela’s powerful suite of tools, including Donation Forms, Smart Ask, Marketing Automation, and Peer-to-Peer Fundraising, makes it an invaluable asset for nonprofits seeking to achieve their fundraising goals efficiently and effectively while strengthening donor relationships.

Keela Resources

Overall Keela Reviews

Thinking about using Keela? Check out verified user reviews & ratings based on Keela's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

4.6/5

Based on 38 Reviews

Write a Review Or
Ask a Question
Feature 4.6

Feature

Out of 5

Ease of use 4.6

Ease of use

Out of 5

Value for money 4.4

Value for money

Out of 5

Customer support 4.8

Customer support

Out of 5

Likelihood to recommend 90.8%

Likelihood to recommend

Out of 100%

Keela Pros and Cons Based on Customer Reviews

"The platform centralizes various tools for organization, communication, and fundraising, reducing the need to switch between apps."

"Keela is user-friendly and intuitive, making it easy for nonprofits to manage donors and streamline communications."

"Keela offers excellent customer support, with quick responses and helpful guidance."

"The automation features save time and make tasks like email marketing and donor tracking more efficient."

"Uploading data from different platforms onto Keela can be challenging."

"Some users find the Zapier integration limiting due to unavailable field mapping options."

"There is a need for better stock management options on revenue forms to handle large influxes of buyers."

SoftwareSuggest reviews are authentic and verified. Here's how.

Showing 3 out of 38 Reviews

Rameel A.

Administrative Assistant

5.0

Dec 11, 2024

Used the software for : Less than 6 months (Daily)

Company Size :11-50 employees

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

Keela as an Administrative assistant for Non-Profit Mosque

Keela has significantly streamlined our operations by integrating forms, communications, and event management into one platform, eliminating the need to switch between tools like Mailchimp, Eventbrite, and Google Forms. The ability to assign tailored access to team members has also improved workflow management. However, the limited integrations, particularly beyond Stripe, present challenges. While Stripe's online payment functionality is helpful, we still need to manually handle payments from debit machines (e.g., Clover) and e-transfers. Adding support for Stripe terminals would greatly enhance efficiency for smaller organizations with limited staff.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 3

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Keela After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Keela?

The integrated forms and communications feature has been my favorite part of Keela so far. In our previous setup, we would be bouncing between Mailchimp, Eventbrite, and Google Forms, but now all of that has been collected in one place, making it easy.

What do you dislike about Keela?

So far, we have had problems with the lack of integrations with software other than Stripe. Although the online integration of Stripe is useful, we are still required to upload payments made via debit machines (Clover) and e-transfers.

What features is Keela currently missing?

It would be beneficial if Keela could auto generate tickets for events when bought from the forms feature.

Karl H.

Executive Director

5.0

Dec 11, 2024

Used the software for : 2+ years (Weekly)

Company Size :1-10 employees

Verified via Business Email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

Ease of Use/Clarity of Information/Excellent donation tracking

Keela is an excellent product that our non-profit organization uses to keep track of donations and donor information.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 3

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Keela After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Keela?

I appreciate that it is very easy to find information about individual donors. The search function works the way I hope it should (put the name in and information pops up), and it isnt frustrating waiting for results. I also appreciate how I can qui.

What do you dislike about Keela?

I would appreciate a Keela app for my phone. I do a lot of donor visits, and if I were able to look up information on my phone for a certain donor, that would be incredibly helpful. Also, streamlining report creation would be helpful.

What features is Keela currently missing?

A mobile app.

Shira G.

Fundraising and Development Manager

5.0

Dec 11, 2024

Used the software for : 1-2 years (Daily)

Company Size :51-200 employees

Verified via Business email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

Great self-serve solution for small and new shops

Keela is easy to use right out of the box and comes with outstanding customer support for any kinks you may not be able to work out yourself. Importing our old data and onboarding the system was painless. Keela is currently lacking in database functionality, like linking constituents to each other and powerful list and query capabilities.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Keela Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Keela After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Keela?

Keela is easy to use right out of the box and comes with outstanding customer support for any kinks you may not be able to work out yourself. Importing our old data and onboarding the system were painless.

What do you dislike about Keela?

Keela currently lacks good old-fashioned database functionality, such as linking constituents to each other and powerful list and query capabilities.

What features is Keela currently missing?

I would appreciate an event module within the software (rather than integrating with EventBrite)

Alternatives of Keela

Explore alternative software options that can fulfill similar requirements as Keela. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

Keela FAQs

How much does Keela cost?

The starting price of Keela is $ 99/Per Month. It has different pricing plans:

  1. For up to 2500 contacts from : $ 99/Per Month
  2. For 2501-7500 contacts from : $ 159/Per Month
  3. For 7501-10000 contacts from : $ 259/Per Month

Keela also provides a free trial to users.

What apps do Keela integrate with?

Keela integrates with various apps:

  • Zapier
  • Quickbooks
  • Paypal
  • Stripe
  • Mailchimp
  • Eventbrite
  • Gmail
  • Double the Donation
  • DonorSearch
  • SendGrid
  • Xero
  • BitPay
  • Google Analytics
  • Google Tag Manager
  • Google Calendar

What are the top 5 features for Keela?

The top 5 features for Keela are:

  • Event Management
  • Pledge Management
  • Volunteer Management
  • Grant Management
  • Donor Management

What types of businesses does Keela serve?

Keela serves a wide range of businesses, including but not limited to Startups, SMBs & Agencies.

How is Keela commonly used?

Keela is commonly used for various purposes, such as Fundraising and more.

Who are the primary competitors of Keela?

The three major competitors of Keela are DonorPerfect, Network For Good and Bloomerang. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.