What is Klarna?

Klarna is your go-to solution for seamless shopping, offering flexible payment options and a user-friendly interface. Manage your purchases effortlessly, track upcoming payments, and enjoy a stress-free shopping experience tailored to your needs.

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Klarna Starting Price

Awards
Klarna Award

Our Awards and Recognition

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Key Features of Klarna

Here are the powerful features that make Klarna stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Pay Later
  • Pay Now
  • Financing
  • One Time Card
  • In Store Payments
  • Mobile App
  • Merchant Portal
  • Customer Insights
  • Fraud Protection
  • Global Reach
  • Multi Currency Support
  • Seamless Checkout
  • Recurring Payments
  • Instant Credit Decision
  • Payment Reminders
  • Order Management
  • Refund Management
  • Api Integration
  • Customizable Payment Plans
  • Customer Support
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Klarna Screenshots

Klarna logo
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Klarna Specifications

Get a closer look at the technical specifications and system requirements for Klarna. Find out if it's compatible with your operating system and other software.

Company Details :
Company Name : Klarna
Headquarter : Stockholm
Full Address : Sveavagen 46, Stockholm, 113 43, SE
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Klarna Categories on SoftwareSuggest :
Language Support :
English
Business :
StartUps
SMBs
Mid-Market
Enterprises
Available Support :
Email
Phone
Tickets

Klarna Comparisons

Compare Klarna with other similar options available in Payment Processing Software. Explore the key differences to see why it's the top choice for businesses and individuals.

View more Klarna comparisons

Klarna Resources

Overall Klarna Reviews

Thinking about using Klarna? Check out verified user reviews & ratings based on Klarna's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

4.7/5

Based on 6 Reviews

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Feature 4.5

Feature

Out of 5

Ease of use 4.7

Ease of use

Out of 5

Value for money 4.5

Value for money

Out of 5

Customer support 4.5

Customer support

Out of 5

Likelihood to recommend 90%

Likelihood to recommend

Out of 100%

Klarna Pros and Cons Based on Customer Reviews

"Klarna's customer service is highly responsive and helpful, ensuring a smooth shopping experience."

"Advanced fraud prevention tools offer added security, protecting both users and businesses from fraudulent transactions."

"Klarna offers flexible payment options like Buy Now, Pay Later and installment plans, making it easier to manage finances."

"Businesses benefit from higher conversion rates and customer satisfaction due to Klarna's flexible payment solutions."

"The app provides a user-friendly interface with clear payment reminders and spending overviews, helping users stay on top of their budgets."

"Delays in transaction processing and fund disbursement can be frustrating for businesses managing cash flow."

"Missing payments can negatively impact a user's credit score, affecting future credit opportunities."

SoftwareSuggest reviews are authentic and verified. Here's how.

Showing 3 out of 6 Reviews

Bhavesh G.

E-commerce Specialist

5.0

Jul 03, 2024

Used the software for : 6-12 months (Daily)

Company Size :11-50 employees

Verified via Business Email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

Seamless Payment Experience

Klarna has transformed my online shopping experience. The Buy Now, Pay Later option is incredibly convenient, allowing me to spread out payments without any hassle. The app is user-friendly and provides clear payment reminders, ensuring I never miss a due date. Klarna's flexibility and ease of use make it a fantastic tool for managing my purchases.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Klarna IOS App Experience

1 2 3 4 5 6 7 8 9 10

Klarna After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Klarna?

Klarna helps users manage their budgets by allowing them to spread out the cost of purchases over time, providing clear payment reminders, and spending overviews.

What do you dislike about Klarna?

Not all retailers accept Klarna, limiting its use to specific online and in-store merchants that have partnered with the service.

What features is Klarna currently missing?

Integrating Klarna with popular budgeting apps would enable users to seamlessly incorporate their Klarna purchases into their existing budgeting and financial tracking systems, enhancing overall financial visibility and management.

Ian B.

Payment Solutions Advisor

4.0

Jul 03, 2024

Used the software for : Less than 6 months (Yearly)

Company Size :201-500 employees

Verified via Business Email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

Excellent Customer Service

I've been using Klarna for a few months now, and their customer service is outstanding. Whenever I've had questions or issues, the support team has been quick to respond and resolve my concerns. The transparency in their payment plans and the ease of tracking my expenses through the app have made my shopping experience worry-free. Klarna's reliable customer support truly sets it apart.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Klarna IOS App Experience

1 2 3 4 5 6 7 8 9 10

Klarna After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Klarna?

Klarna does not charge interest or fees for its basic payment plans if payments are made on time, making it a cost-effective option for shoppers.

What do you dislike about Klarna?

Even though Klarna doesn’t always do hard credit checks, missing payments can negatively impact a user’s credit score, which could affect their ability to get loans or credit later on.

What features is Klarna currently missing?

Introducing more advanced budgeting tools within the app, such as spending analytics and personalized financial advice, would help users better manage their finances and avoid overspending.

Anamika J.

Online Retail Consultant

5.0

Jul 03, 2024

Used the software for : 6-12 months (Daily)

Company Size :51-200 employees

Verified via Business Email.

Verified Reviewer

The reviewer either uploaded a screenshot or invoice of the last billing, confirming their status as a current user of the software.

Verified User

Great for Budgeting

Klarna has been a game-changer for my budgeting. The ability to pay in installments without interest has helped me manage my finances better. The app provides a clear overview of my upcoming payments and spending history, making it easy to keep track of my budget. Klarna's payment plans are straightforward, and the flexibility they offer is perfect for anyone looking to spread out their expenses.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Klarna Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Klarna After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Klarna?

Klarna provides multiple payment plans, such as Buy Now, Pay Later, and installment options, offering users flexibility in managing their finances.

What do you dislike about Klarna?

Some users may find Klarnas terms and conditions complex and difficult to understand, particularly regarding the implications of late payments or default.

What features is Klarna currently missing?

Expanding the network of partner merchants, especially for in-store purchases, would increase the usability and convenience of Klarna for a wider range of shopping experiences.

Alternatives of Klarna

Explore alternative software options that can fulfill similar requirements as Klarna. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

Klarna FAQs

What are the top 5 features for Klarna?

The top 5 features for Klarna are:

  • Document Management
  • Inventory control
  • Payment Processing
  • Invoice Processing
  • Transaction management

What type of customer support is available from Klarna?

The available support which Klarna provides is:

  • Phone
  • Email
  • Tickets

Where is the headquarters/company of Klarna located?

The headquarters/company of Klarna is located at Stockholm.

Who are the primary competitors of Klarna?

The three major competitors of Klarna are Zift, PayMob and AQ2 Remittance. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.

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