Best Free Knowledge Base Software

Find the latest and top-rated free knowledge base software for your business. Compare features, reviews, and prices. Find a perfect match for your business needs.

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List of 12 Best Free Knowledge Base Software

Showing 1 - 25 of 12 products
#1

Product Description

This information is provided by vendor.

With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. It's customizable, convenient to use, and doesn't cost you a fortune. Part of Zoho's 45+strong suite of business software. Learn more about Zoho Desk

Starting Price: $0 Agent/ Month

Mobile App
API
Free Trial

Recent Review

"We have been using Zoho Desk for..." - Harish K A

#2

Product Description

This information is provided by vendor.

Spiceworks helps you run a ship-shape help desk, at the office and on the road. It acts as a customer service software and helps you manage user tickets. It intends to make the flow of your organization as streamlined as possible following the customer support virtue. Learn more about Spiceworks

This is Free and Open Source Knowledge Base Software

Starting Price: Available on Request

Mobile App
Free Trial

Recent Review

"We are using Spiceworks for our ticket..." - Naveen N

#3

Product Description

This information is provided by vendor.

Multi-channel customer communication software with live chat, chatbots, knowledge base, auto-invitations, integrations with Facebook, Viber, Telegram, offline messaging, employee-to-employee transferring, group chats, and mobile apps. Learn more about Chaport

This is Free and Open Source Knowledge Base Software

Starting Price: $0 Forever

Mobile App
API
Free Trial
#4

Product Description

Slite is a fully featured Collaboration Software designed to serve SMEs, Agencies. Slite provides end-to-end solutions designed for Macintosh. This online Collaboration system offers Document Management, Version Control, Discussion Boards, Content Management, Real Time Editing at one place. Learn more about Slite

This is Free and Open Source Knowledge Base Software

Starting Price: $0 Per Month

Mobile App
API
#5

Product Description

This information is provided by vendor.

Zendesk builds software for better customer relationships. People interact with businesses every day across multiple channels like email, phone, live chat, and social media. Zendesk brings all this together in one beautifully simple help desk software platform, enabling you to create more meaningful and productive relationships with your customers.  Learn more about Zendesk

This is Free Knowledge Base Software

Starting Price: $19 Agent/Month

Mobile App
API
Free Trial

Recent Review

"Zendesk is a great software with advanced..." - Bhumika A

#6

Product Description

The Novo Service Desk management software provides innovative web and mobile solutions that simplify work by helping our clients organize and manage information to streamline business processes and reduce costs. It has also been used by many of it's clients to assist them in reaching other IT compliance goals such as Sarbanes-Oxley. Learn more about Novo Service Desk

This is Free Knowledge Base Software

Starting Price: Available on Request

Mobile App
Free Trial
#7

Product Description

ScreenSteps is the best knowledge base software security to maintain online documentation and share data with your employees. It has a full array of answers for your employees whenever they are stuck in any work-related problem. Learn more about ScreenSteps

This is Free Knowledge Base Software

Starting Price: $99 Per Month

Mobile App
Free Trial
#8

Product Description

This information is provided by vendor.

Acquire.io is a cloud-based, integrated and innovative customer communication platform designed to bridge the gap between customers and sales reps through live chat and co-browsing. Learn more about Acquire

This is Free and Open Source Knowledge Base Software

Starting Price: Available on Request

Mobile App
#9

Product Description

This information is provided by vendor.

Knowamx is knowledge management software that helps support agents provide better customer engagements and with self-service solutions like FAQs, Articles & QnA, it enhances the customer experience. Learn more about Knowmax

This is Free and Open Source Knowledge Base Software

Starting Price: Available on Request

Mobile App
API
Free Trial
#10

Product Description

Our vision is to fundamentally change the way that web and mobile businesses connect with their customers. Guide new users of your app to become active customers with Intercom's automated email and in-app messages, triggered by time or behavior. Learn more about Intercom

This is Free and Open Source Knowledge Base Software

Starting Price: Available on Request

Mobile App
API
Free Trial

Recent Review

"As a brand manager of an MNC,..." - Sujata

#11

Product Description

Kipwise is a fully featured Collaboration Software designed to serve Agencies, Enterprises. Kipwise provides end-to-end solutions designed for Windows. This online Collaboration system offers Document Management, Project Management, Brainstorming, Content Management, Real Time Editing at one place. Learn more about Kipwise

This is Free and Open Source Knowledge Base Software

Starting Price: Available on Request

Mobile App
API
#12

Product Description

This information is provided by vendor.

Crisp is a multi-channel customer support software that helps startups and SMB's to scale their customer relationship through a wide range of features in order to gather Sales, Marketing & Support within one unique dashboard. Learn more about Crisp

This is Free and Open Source Knowledge Base Software

Starting Price: $0 Forever

Mobile App
API
Free Trial

Recent Review

"Crisp has transformed our customer support, propelling..." - Oleksandr Torlo

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Supriya Bajaj
Researched and Written by Supriya Bajaj | Last Updated: February 20, 2024