Best Open Source Knowledge Base Software

Find the latest and top-rated open source knowledge base software for your business. Compare features, reviews, and prices. Find a perfect match for your business needs.

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Zoho Desk

$0 Agent/ Month

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Papaya Global

$25 Employee/Month

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Knowmax

Available on Request

Free Demo
Kipwise

Available on Request

Free Demo
Spiceworks

Available on Request

Free Demo

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List of 12 Best Open Source Knowledge Base Software

Showing 1 - 27 of 14 products
#3

Product Description

This information is provided by vendor.

Knowamx is knowledge management software that helps support agents provide better customer engagements, and with self-service solutions like FAQs, Articles & QnA, it enhances the customer experience. Learn more about Knowmax

This is Free and Open Source Knowledge Base Software

Starting Price: Available on Request

Mobile App
API
Free Trial

Recent Review

"We’ve been using this platform for a..." - Amrit Pal Singh

#4

Product Description

Kipwise is a collaborative knowledge management tool designed to streamline team communication and information sharing, making it easy to capture, organize, and access knowledge in one place, enhancing productivity and ensuring everyone stays on the same page. Learn more about Kipwise

This is Free and Open Source Knowledge Base Software

Starting Price: Available on Request

Mobile App
API
#5

Product Description

This information is provided by vendor.

Spiceworks helps you run a shipshape help desk, at the office and on the road. It acts as customer service software and helps you manage user tickets. It aims to make the flow of your organization as streamlined as possible, following the customer support virtue. Learn more about Spiceworks

This is Free and Open Source Knowledge Base Software

Starting Price: Available on Request

Mobile App
Free Trial

Recent Review

"We use Spiceworks for ticket management and..." - Naveen N

#6

Product Description

Slite is an AI-powered knowledge management platform that centralizes company information for easy access and collaboration. It streamlines documentation, ensuring teams have up-to-date and trusted resources at their fingertips. Learn more about Slite

This is Free and Open Source Knowledge Base Software

Starting Price: $0 Per Month

Mobile App
API
#7

Product Description

This information is provided by vendor.

Acquire.io is a cloud-based, integrated, and innovative customer communication platform designed to bridge the gap between customers and sales reps through live chat and co-browsing. Learn more about Acquire

This is Free and Open Source Knowledge Base Software

Starting Price: $500 Per Month

Mobile App
#8

Product Description

This information is provided by vendor.

Crisp is a multi-channel customer support software that helps startups and SMBs scale their customer relationships through a wide range of features in order to gather Sales, Marketing & Support within one unique dashboard. Learn more about Crisp

This is Free and Open Source Knowledge Base Software

Starting Price: $0 Forever

Mobile App
API
Free Trial

Recent Review

"Crisp has transformed our customer support, propelling..." - Oleksandr Torlo

#9

Product Description

Our vision is to fundamentally change the way web and mobile businesses connect with their customers. Guide new users of your app to become active customers with Intercoms automated email and in-app messages, triggered by time or behavior. Learn more about Intercom

This is Free and Open Source Knowledge Base Software

Starting Price: $39 Per Seat / Month

Mobile App
API
Free Trial

Recent Review

"As a brand manager of an MNC,..." - Sujata

#10

Product Description

This information is provided by vendor.

Bitrix24 is one of the best CRM software that provides a platform to organize and track interactions with potential or existing clients, partners, agents, and other contacts. It is a collaboration platform thats perfect for CRM. It has over 30 tools that will help your business grow and enjoy working in a team. Learn more about Bitrix24

This is Free and Open Source Knowledge Base Software

Starting Price: Available on Request

Mobile App
API
Free Trial

Recent Review

"Bitrix24 is a cloud-based, all-inclusive workspace for..." - ITORO ETIM

#11

Product Description

This information is provided by vendor.

Multi-channel customer communication software with live chat, chatbots, knowledge base, auto-invitations, integrations with Facebook, Viber, Telegram, offline messaging, employee-to-employee transferring, group chats, and mobile apps. Learn more about Chaport

This is Free and Open Source Knowledge Base Software

Starting Price: $0 Forever

Mobile App
API
Free Trial
#12

Product Description

This information is provided by vendor.

Zendesk builds software for better customer relationships. People interact with businesses every day across multiple channels like email, phone, live chat, and social media. Zendesk brings all this together in one beautifully simple help desk software platform, enabling you to create more meaningful and productive relationships with your customers.  Learn more about Zendesk

This is Free Knowledge Base Software

Starting Price: $19 Agent/Month

Mobile App
API
Free Trial

Recent Review

"Zendesk is a reliable customer support platform..." - Baseline

#13

Product Description

The Novo Service Desk management software provides innovative web and mobile solutions that simplify work by helping our clients organize and manage information to streamline business processes and reduce costs. It has also been used by many of its clients to assist them in reaching other IT compliance goals such as Sarbanes-Oxley. Learn more about Novo Service Desk

This is Free Knowledge Base Software

Starting Price: Available on Request

Mobile App
Free Trial
#14

Product Description

ScreenSteps is the best knowledge base software to maintain online documentation and share data with your employees. It has a full array of answers for your employees whenever they are stuck in any work-related problem. Learn more about ScreenSteps

This is Free Knowledge Base Software

Starting Price: $99 Per Month

Mobile App
Free Trial
Supriya Bajaj
Researched and Written by Supriya Bajaj | Last Updated: August 25, 2026