Best Knowledge Management System in Australia
Here is a list of top Knowledge Management System in Australia: Connecteam, Microsoft SharePoint, Confluence, eXo Knowledge, and Bloomfire. These Knowledge Management System are designed to enhance the efficiency of your business operations.
No Cost Personal Advisor
Featured Software
SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
List of Best Knowledge Management System in Australia
Show Local Products
Product Description
Connecteam provides mobile-friendly knowledge management software tailored for frontline teams. It simplifies the creation, organization, and sharing of vital information, ensuring easy access and fostering continuous learning and productivity. Learn more about Connecteam
Starting Price: $0 10 Users
Recent Review
"Review for Connecteam" - Sweet Farah
| Pros | Cons |
|---|---|
|
Connecteam offers a range of features, including time tracking, GPS tracking, customizable forms, and employee chat, all in one easy-to-use platform. |
Connecteams pricing can be expensive for small businesses, and some users may find the software overly complex or difficult to navigate. |
|
It is very easy to use and has all the features which are needed. |
I think there is no need to improve any feature because it already has all of them. |
Product Description
Streamline your teams collaboration and effortlessly organize information with Microsoft SharePoint, turning knowledge chaos into clarity. Learn more about Microsoft SharePoint
Starting Price: $5 User/Month
Recent Review
"SharePoint Online, Secured Access to Prevent Data Leaks" - Scott Brewster
| Pros | Cons |
|---|---|
|
It is really about the interconnectivity of all the Office applications with the document management capabilities. All the metadata is something we can now leverage. |
It is always heartbreaking when you find a web part you love, but then Microsoft deprecates it. |
|
What I liked most are SharePoints document sharing, collaboration, and syncing features. We use corporate SharePoint as a central repository to store, share, and update all the documents. SharePoints search and list features helped our business users. |
SharePoint has many features which require extensive user training and in-depth knowledge to effectively use the product as per business requirements. Not compatible with all browsers. |
Product Description
Confluence is a versatile knowledge management tool designed to enhance team collaboration and content organization. It enables teams to create, share, and manage documents in a centralized space, fostering transparency, collaboration, and efficiency in project management and information sharing across departments. Learn more about Confluence
Starting Price: $10 Per Month
Recent Review
"Nice project documentation software" - Yachee Gupta
| Pros | Cons |
|---|---|
|
Nice software for project documentation, keeps track of a vast project while working in a small team. |
The UI could have been more user-friendly to easily manage project pages. Its not completely free and requires premium versions to work with very large teams on multiple projects. |
|
The presence of a lot of features and tools makes the software very easy to use. We can create tables, code formats, etc., and also static webpages with CSS. |
The toolbar can be made a little more convenient to use. Also, CSS can be implemented globally, but adding CSS to a part of the page is not supported. |
Product Description
One of the top-rated Knowledge Management Platforms integrated within your Digital Workplace, allowing you to manage your software and infrastructure while maintaining your independence. In addition, it helps businesses connect, engage, empower, and reward their employees. Learn more about eXo Knowledge
Starting Price: $6 User/Month
Product Description
Bloomfire is an intuitive knowledge management platform that empowers teams to access, share, and collaborate on information effortlessly. It centralizes company knowledge, making it easily searchable and accessible, which enhances productivity, communication, and decision-making processes within organizations by ensuring everyone is informed and aligned. Learn more about Bloomfire
Starting Price: $899 Per Month
Product Description
Illumin revolutionizes knowledge management by seamlessly organizing and connecting information, empowering teams to access insights effortlessly and enhance collaboration. Learn more about illumin
Starting Price: Available on Request
Product Description
Livepro streamlines and automates complex tasks in Knowledge Management Systems, enabling users to achieve more efficiently while maintaining a human touch. Learn more about livepro
Starting Price: Available on Request
Product Description
This knowledge management software allows you to create reports, white papers, user manuals, and business processes, access information from mobile devices and tablets, and share information with customers, employees, partners, and colleagues. Learn more about KBPublisher
Starting Price: $19 Per Month
Recent Review
"KBPublisheris designed with business intelligence to increase the productivity" - Mona Thakar
| Pros | Cons |
|---|---|
|
The software has reduced overall human hours with its helpful features. It is a web-based application and can also be installed. The customer support team is always happy to help and takes minimal time to resolve queries. You can customize the software. |
Couldnt find any, but in order to get started, you need initial training. |
Product Description
One of the most comprehensive and robust knowledge management software to help provide ultimate support to teams. It's a fast, easy-to-install, highly customizable tool. It's also got a sound customer support system. Learn more about HelpDocs
Starting Price: $29 Per Month
Product Description
Knowledgebase Manager Pro is an enterprise-class knowledge management solution streamlining the entire documentation and knowledge base creation process for employees, customers, and partners. It enhances the administrative functions of knowledge creation, storage/retrieval, transfer, and application. Learn more about KnowledgeBase Manager Pro
Starting Price: $196 one-time payment
Product Description
Giva eKnowledgeManager is a leading knowledge base software that enables you to prepare accurate reporting for top-notch decision-making without the help of coding. The software offers an intuitive interface, is user-friendly, and can be used regardless of your businesss size. Learn more about Giva eKnowledgeManager
Starting Price: $24 Per Month
Product Description
Black Duck is an open-source knowledge management tool for finding, monitoring, and managing open-source vulnerabilities. It uses unique multi-factor detection technology and policy management for open-source security. Black Duck ensures organizations maintain security, regulatory compliance, and code quality standards throughout their development lifecycle. Learn more about Black Duck
Starting Price: Available on Request
Product Description
ScreenSteps is the best KM tool for maintaining online documentation and sharing data with your employees. It has a full array of answers for your employees whenever they are stuck with any work-related problem. Learn more about ScreenSteps
Starting Price: $99 Per Month
Product Description
Provides industry-leading network security solutions that protect businesses from cyberattacks by catching malware and other threats more accurately than other vendors. In addition, their software is customizable and easy to use. Learn more about Check Point
Starting Price: Available on Request
Product Description
One of the best platforms for knowledge management, with a wide range of customization tools that let you customize each element of your knowledge base. In addition, this KM tool makes your layouts more user-friendly for readers. Learn more about Helpjuice
Starting Price: $199 Per Month
Recent Review
"Transforming Customer Support with a Powerful, User-Friendly Knowledge Base System" - Asadullah Al Galib
| Pros | Cons |
|---|---|
|
The most impressive aspect of Helpjuice is its intelligent analytics system, which transforms raw usage data into actionable insights. This feature allows businesses to continually refine their knowledge base to better meet customer needs. |
Helpjuice could improve by offering more customization options, expanding third-party integrations, adding offline access, introducing flexible pricing tiers, and providing a dedicated mobile app for admins. These enhancements would improve the platform. |
|
One of the standout features is the detailed analytics, which provide insights into what users are searching for and how effective the content is. The ability to customize the interface to align with our brand is another big plus. |
While the tool is excellent overall, we feel there’s room for improvement in the collaboration features, such as real-time editing. Nonetheless, the positives far outweigh the negatives, and it’s been a worthwhile investment for our team. |
Product Description
The Novo Solutions knowledge management software provides innovative web-based and mobile solutions that can simplify your work by enabling your employees to organize and manage information, streamline business processes, and reduce expenses. It comes with an array of functionalities such as improved customer self-service, excellent customer support, anytime access, better and quicker problem-solving, and much more. Learn more about Novo Service Desk
Starting Price: Available on Request
Product Description
With Lansweeper, you get powerful yet user-friendly knowledge management software that can build solid knowledge base articles and present searchable self-service options to simplify internal and external processes. Learn more about Lansweeper
Starting Price: $0 Forever
Recent Review
"It will help you to optimize your return on investment" - Navita Chaubal
| Pros | Cons |
|---|---|
|
The software is an innovative product and comes with pre-installed modules. All its features come together to give you a high return on investment. Its document management module will ameliorate the tedious manual documentation and keep it updated. |
A mobile app support will increase its functionality. Correction: Mobile app support will increase its functionality. |
Product Description
365Appz Intranet simplifies your teams knowledge sharing, ensuring everyone has easy access to the information they need, when they need it. Learn more about 365Appz Intranet
Starting Price: Available on Request
Product Description
Soutron streamlines your knowledge management, eliminating the chaos of scattered information and making it effortlessly accessible to your team. Learn more about Soutron
Starting Price: $5000 Per Year
Product Description
Providing instant self-help support to your customers and employees is a breeze using ProProfs Knowledge Base, one of the most intuitive and best knowledge management tools available. This KM tool can draft articles from scratch, import existing documents, and publish them. Learn more about ProProfs Knowledge Base
Starting Price: $79 Per Month (Annually)
Recent Review
"Best tool for in-depth reporting and analytics" - Chahak Singhal
| Pros | Cons |
|---|---|
|
What I loved most is how it transforms data into clear insights. You can easily see how your content is performing and who’s contributing, which makes refining your strategy seamless. |
The original text is grammatically correct. No changes are needed. |
|
The internal comments and real-time collaboration features are fantastic. They allow our team to engage in conversations, share insights, and refine content collectively without switching platforms. |
Everything has been smooth. I just wish they had an on-premises version. |
Product Description
It is an all-in-one knowledge management tool and help desk software for companies of any size, allowing users to manage multiple products/brands from a single account. From workflows to simple automation, it helps companies get repetitive tasks out of the way. Learn more about Help Scout
Starting Price: Available on Request
Recent Review
"It's Expensive Comparative to Others" - Forhad Mollah
| Pros | Cons |
|---|---|
|
Email or message has been read by a customer. |
multitasking features |
Product Description
Whizible streamlines knowledge management by centralizing information, fostering collaboration, and ensuring easy access to critical insights for your team. Learn more about Whizible
Starting Price: Available on Request
Recent Review
"Whizible for monitoring and evaluation of Project progress." - Selva
| Pros | Cons |
|---|---|
|
I find that Whizible is a solution-focused software and, as per the business stream, it can be configured. My ideas about project management metrics have been clear, but transferring from an Excel-based data acquisition to a completely automated data system was never envisaged. Whizible has simply taken the entire Excel-based effort away, and team members are now able to spend more quality time on strategy rather than rework. |
There are some corner sections of the product that require further revamping of the user experience. Whizible offers configuration ability to the finest data points, which may not always be required. Though unlimited project templates can be created and used, many organizations could also benefit if Whizible starts offering ready-made templatized packages. |
|
Easy to set up and use. The company supports in setting up. Very good integration with Microsoft Project. Issue reporting by client is another. |
Reporting module is not very intuitive. |
Product Description
Document360 is a cloud-based, SaaS knowledge management platform. It enables teams to build public or private knowledge bases with rich?text/Markdown editing, AI?powered search (Ask Eddy), version tracking, analytics, role?based access, multilingual support, custom branding, and integrations. Learn more about Document360
Starting Price: Available on Request
Recent Review
"Highly affordable solution with a wide range of features." - Pooja Raj
| Pros | Cons |
|---|---|
|
What stands out most about Document360 is its user-friendly interface combined with a robust set of features. Its powerful search functionality, seamless integration capabilities, and reliable customer support further enhance the overall experience. |
One area where Document360 could improve is its search functionality, especially when dealing with large volumes of content. |
|
Document360 offers a tailored and streamlined documentation workflow, providing instant access to a global audience through its online platform. |
Theres little to criticize. We are highly impressed with the support and performance, which have made our workflow efficient and easier than before. |
Product Description
Customer support platform that helps companies achieve greater efficiency and set a new benchmark for customer support. With intelligent automation, real-time data, and self-service options, WixAnswers helps companies achieve greater efficiency and improve customer service. Learn more about WixAnswers.com
Starting Price: $24 Per Month
Recent Review
"review for wixanswers.com" - syed ali
| Pros | Cons |
|---|---|
|
User-friendly interface: Wix Answers has an intuitive and user-friendly interface that makes it easy for businesses to manage their customer support operations efficiently. Customization options: The platform offers a range of customization options, allowing businesses to tailor the platform to meet their specific needs and branding guidelines. Integrated knowledge base: Wix Answers includes a powerful knowledge base that allows businesses to create a comprehensive library of articles, tutorials, and other resources to help customers find answers to their questions. Multi-channel support: The platform supports multiple communication channels, including email, phone, and chat, making it easier for businesses to manage all customer interactions in one place. Reporting and analytics: Wix Answers provides detailed reporting and analytics capabilities, allowing businesses to track performance and make data-driven decisions to improve their customer support operations. |
Limited integrations: Wix Answers has limited integrations with other third-party tools and platforms, which may be a disadvantage for businesses that rely heavily on other tools for their operations. No mobile app: Currently, Wix Answers does not offer a mobile app, which may be inconvenient for businesses that need to manage customer support on the go. Limited automation: The platforms automation capabilities are somewhat limited, which may require businesses to spend more time manually managing support tickets. Limited branding options: While the platform offers some customization options, businesses may find that the branding options are somewhat limited compared to other customer support platforms. Limited language support: Wix Answers currently only supports a limited number of languages, which may be a disadvantage for businesses with a global customer base. |
|
Easy to use. |
Change the entire team of support professionals |
Product Description
Featured as a cloud service, ClickHelp allows you to create online user manuals, help files, and knowledge bases and publish them instantly. A modern online knowledge management tool, ClickHelp enables users to create online manuals, knowledge bases, help files, FAQs, and tutorials. Learn more about ClickHelp
Starting Price: $185 Per Month
Recent Review
"An online documentation tool with everything I need" - Vasiliy
| Pros | Cons |
|---|---|
|
It was easy to export existing files and work with them in one environment together. |
Haven’t found any yet. |
|
These guys have a great support team! I had some questions, and I reached out to them - I got all the answers very quickly. To me, that is a big deal when people care about their clients. They have wide integration options. I use Google Analytics to see how readers interact with my documentation. It is a wonderful solution to use one of their ready-made templates. The difference is not only in colors; each template has its own structure - for example, some templates have a TOC (table of contents), while others do not. It depends on your document which template to choose. And I like the way the review process is organized - reviewers cannot change texts; they just leave comments, and authors can answer them. It is clear what has been corrected and what has not. |
It took me a couple of days to get used to the tool. Though it is intuitive, I needed time to get used to new things. |
Product Description
UVdesk offers a user-friendly knowledge management system designed to simplify your operations. With its intuitive tools, UVdesk helps you streamline processes and boost efficiency effortlessly. Learn more about UVdesk
Starting Price: $0 User/Month
Recent Review
"Great Support" - Rajveer Singh
| Pros | Cons |
|---|---|
|
User Friendly Interface and its support team are very good. |
Sure, please provide the text you would like me to review. |
|
Ease of use and the best customer support |
Ease of use and best customer support |
Product Description
Classtime helps educators around the world save time for teaching, create engaging lessons, and excite students to learn with a good knowledge management tool. Trusted by schools, businesses, and educators globally, Classtime is your e-learning partner on the clear path to learning success. Learn more about Classtime
Starting Price: $60 Per Month
Product Description
Empower your teams collective intelligence with seamless knowledge sharing and collaboration. Learn more about Doxter
Starting Price: $10 Per Month
Product Description
Knowledge management tool is a comprehensive plugin for WordPress and eCommerce stores that allows you to easily create a knowledge base or documentation for your products and services. It is very user-friendly and works seamlessly with most plugins and themes for WordPress. Learn more about Helpie
Starting Price: $49 Per Year
Product Description
Slab simplifies team knowledge sharing, ensuring everyone stays on the same page without the chaos of scattered information. Learn more about Slab
Starting Price: $35 Per Month
Get Free Expert Advice
Recent Review
