Overall KWHotel Reviews

Here's an unbiased review of KWHotel. Discover how KWHotel users rate its features, ease of use, customer support, and other aspects that contribute to its overall appeal.

4.5/5

Based on 8 Reviews

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Feature 4.6

Feature

Out of 5

Ease of use 4.6

Ease of use

Out of 5

Value for money 4.6

Value for money

Out of 5

Customer support 4.6

Customer support

Out of 5

Likelihood to recommend 93.3%

Likelihood to recommend

Out of 100%

KWHotel Pros and Cons

"Yes, the software is easy to use and user-friendly."

"Intuitive and easy to train staff on. The depth of information available is very good. The pricing is reasonable."

"User-friendly, result-oriented, always improving/expanding"

"Actually, its lagging in some parts; however, the problem has already been reported."

"Does not handle large accommodation facilities."

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Showing 8 out of 8 Reviews

Hear directly from customers who have used KWHotel. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.

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Gokul

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Aug 24, 2020

Verified via Business email.

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Review Source: Organic

I did used this software for past 6 months

It made our life easy with all the support through automation, and it's actually user-friendly. Having worked with a few software solutions in the hotel industry in the past, I have never felt this convenient. I recommend everyone to try this.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

KWHotel Mobile App Experience

1 2 3 4 5 6 7 8 9 10

KWHotel After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about KWHotel?

Yes, the software is easy to use and user-friendly.

What do you dislike about KWHotel?

Actually, its lagging in some parts; however, the problem has already been reported.

Do you think KWHotel delivers value for the money spent?

Yes

Are you satisfied with KWHotel features?

Yes

Did implimentation of KWHotel was easy?

Yes

What features is KWHotel currently missing?

Nope

What other products like KWHotel have you used or evaluated?

Not others

How KWHotel is better/different from its competitors?

Yes

Mukesh

Used the software for : More than 1 year

Company Size :201-500 employees

4.0

Jan 06, 2018

Verified via Business email.

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Review Source: Organic

All in one software

Clean user interface. The interface is easy to use and easy to train staff in cloud-based software. Ease of use: My staff, with varying levels of computer knowledge, was able to pick it up very easily. Works well on mobile platforms. Very quick and responsive tech support. Always there for you. KWHotel is constantly evolving, which ensures it is never outdated in terms of what a hotel needs to efficiently accomplish daily management. Can be accessed from anywhere at any time.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 0

Value for money

Out of 5

Customer support 0

Customer support

Out of 5

What do you like best about KWHotel?

Intuitive and easy to train staff on. The depth of information available is very good. The pricing is reasonable.

Hardik

Used the software for : 6-12 months

Company Size :1001-5000 employees

5.0

Jan 06, 2018

Verified via Business email.

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Review Source: Organic

Solid, userfriendly PMS.

The best part of KWHotel is its ability to tailor to each individual's needs by selecting options for each person. KWHotel is very user-friendly, always improving and expanding. Reporting is great. As a manager, KWHotel makes it simple to create rates, set restrictions, yield, distribute to OTAs, control reports, create custom reports, control users, etc. KWHotel is really a great program. KWHotel is fairly easy to use, but you should have the official training to ensure you set it up correctly and use it properly. Their support staff is very knowledgeable. We have been using KWHotel for our five hotels and plan to continue using it for our upcoming projects and ventures.

Feature 5

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 0

Value for money

Out of 5

Customer support 0

Customer support

Out of 5

What do you like best about KWHotel?

User-friendly, result-oriented, always improving/expanding

Kalpa

Used the software for : Less than 6 months

Company Size :11-50 employees

4.0

Nov 23, 2017

Verified via Business email.

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Review Source: Organic

Free multifeature software for hotel management

Fully featured software available as an app too.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 0

Value for money

Out of 5

Customer support 0

Customer support

Out of 5

What do you like best about KWHotel?

It is a CRM, a POS, an accountant, and what not. I manage a hotel and really thank my management for buying the KW Hotel software. Meticulously handling details of every booking like payments, room status, laundry, SMS alerts, and inventory management.

What do you dislike about KWHotel?

Does not handle large accommodation facilities.

Hemant

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Nov 21, 2016

Verified via Business email.

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Review Source: Organic

Excellent product and support team

We are always happy to work with KW. We chose this product after researching the market and consulting other users. KW Hotel Pro is easy to work with, and they have an excellent support team. From the initial training to the present stage, their support has been top-notch. They are very result-oriented, and it reflects in their product too!

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Mihir

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Nov 18, 2016

Verified via Business email.

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Review Source: Organic

I will always recommend this software

KW Hotel Pro is much better than other software solutions, and their support staff is always helpful. I am very happy with the simplicity and the scope of actions they have covered. I will always recommend this solution to others.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Krunal

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Nov 22, 2016

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Review Source: Organic

Great functionality

The best thing about KWHotel Pro is that I can work from anywhere, at any time. It has made my job and work flexible. Its pros include being user-friendly and having an automatic booking feature that adds new reservations to the calendar automatically. The KWHotel Pro customer support team always responds quickly to our questions. They continuously create new features, and their functionality is just awesome!

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Pravin

Engineer

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Mar 29, 2016

Verified via Business email.

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Review Source: Organic

Best Hotel Management Software

I wanted the best hostel management software, and then I chose KWHotel software. I would like to say that I am completely satisfied with their free as well as standard multilanguage version, which allows you to pick 12 different languages like English, Spanish, German, etc. This software is very easy to understand, and their database is excellent for keeping track of all clients, meals, bills, logbook, and many statistics. I highly recommend the KWHotel hotel management system, which is dedicated to small and medium accommodations.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

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