LabiKnow

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What is LabiKnow?

LabiKnow is a powerful knowledge base software with options to build help center site, post company news & announcements, embed self service help widget and share public roadmap with customers.

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LabiKnow Starting Price

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Key Features of LabiKnow

Here are the powerful features that make LabiKnow stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

Customer Service Software Help Desk Software Customer Feedback Software Customer Engagement Software Knowledge Management System

360 Degree Feedback
Action Management
Agent Productivity
Alerts & Notifications
Alerts / Escalation
Alerts/Escalation
Analytics
Annotations
Appointment Management
Archiving
Auto-tag tickets
Automated Routing
Batch Communications
Billing & Invoicing
Blogs
Brand Management
Call Sharing
Caller ID
Camera
Chat / Messaging
Churn Management
Collaboration
Community Forums
Community Management
Complaint Monitoring
Content Management
Contract Management
Conversion Tracking
CRM integration
Customer DataBase
Customer Service
Dashboard
Data Security
Data Visualization
Distribution Management
Document Management
Domain mapping
Email / Online
Email Distribution
Email Integration
Embeddable self-service
Event Management
Extensibility
Feedback Collection
Feedback Management
Field Predictions
For Mobile
For Websites
Group Management
Guided Conversations
Help Desk Management
Inbox Queue Management
Incident Management
Instant Messaging
Instant Retrieval
Interactive Content
Issue Tracking
KB Bot
Knowledge Base
Knowledge Management
Known Issue Management
Live Chat
Live chat system
Macros
Member Directory
Membership Management
Multi-brand Help Center
Multi-Channel Collection
Multi-Channel Communication
Multi-Channel Publishing
Multi-Department
Multi-Language
Multiple Brands Products
Omnichannel
On-Demand Communications
On-Demand Recording
Online Activation
Online Forums
Performance Metrics
Personalization
Problem Management
Process Automation
Queue Management
Real-time Chat
Reply Assistant
Requirements Review
Reverse Phone Lookup
Self Service Portal
Sentiment Analysis
Service Level Agreement (SLA) Management
Service Level Management
SLAs & Escalations
Social Media
Social Media Integration
Social media management
Software Metrics
Survey Management
Surveys & Feedback
Template Management
Text Analysis
Text Analytics
Third Party Integration
Ticket Assignment
Ticket Management
Time Tracking
To-Do List
Trend Analysis
Usability Testing
User Journeys
User Research
User Research Analysis
Video Content
Web Forms
Website Management
Workflow Management

Amazon
2-Way Messaging
Account Alerts
Account Management
Action Management
Activity / News Feed
Activity Log
Activity Tracking
Admissions Management
Alerts / Escalation
Appointment Management
Approval Workflow
Archiving
Asset Budgeting
Asset Lifecycle Management
Asset Management
Asset Tracking
Assignment Management
Audit Management
Audit Trail
Automated Routing
Automatic Scans
Availability Management
Backlog Management
Backup Management
Bandwidth Monitoring
Barcoding / RFID
Baseline Manager
Batch Communications
Billing & Invoicing
Blended Call Center
Brainstorming
Calendar Management
Call Center
Call Logging
Call Management
Call Monitoring
Call Recording
Call Routing
Call Scripting
Call Sharing
Campaign Management
Campaign Tracking
Canned Responses
Capacity Monitoring
Case Management
Cataloging/Categorization
Change Calendar
Change Management
Change Planning
Channel Attribution
Channel Management
Chargeback Tracking
Chat / Messaging
Check-in / Check-out
Churn Management
CMDB
Collaboration
Commercial Properties
Commission management
Communication Management
Community Forums
Community Management
Complaint Classification
Completion Tracking
Compliance Management
Compliance Tracking
Configuration Management
Contact Database
Contact Management
Content Management
Content Syndication
Contract Lifecycle Management
Contract Management
Contract Negotiation
Corrective Actions (CAPA)
Cost Tracking
Curriculum Management
Customer Complaint Tracking
Customer DataBase
Customer Engagement
Customer Journey Mapping
Customer Lifecycle Management
Customer Profiles
Customer Segmentation
Customer Support Tracking
Customizable Branding
Dashboard
Data Integration
Data Matching
Data Visualization
Decision Tree
Depreciation Management
Depreciation Tracking
Device management
Device Targeting
Discussion Boards
Discussion Threads
Dispatch Management
Dispatching
Disposal Management
Document Management
Document Storage
Electronic Signature
Email Archiving
Email Distribution
Email Integration
Email Management
Email Marketing
Email Monitoring
Employee Database
Enrollment Management
Equipment Management
Equipment Tracking
Escalation Management
Event Logs
Event-Based Notifications
Expiry Notifications
Feedback Collection
Feedback Management
Field Sales Management
File Transfer
Filtering
Financial Aid Management
Fixed Line Compatibility
Forms Management
FTP Monitoring
GDPR Compliance
Geo Targeting
Government Contracts
Hardware Inventory
Help Desk Management
Impact Management
Inbound Call Center
Inbox Queue Management
Incident Management
Incident Reporting
Inspection Management
Instant Retrieval
Intent Recognition
Interaction Tracking
Interactive Content
Interactive Voice Response
Internal Cost Allocation
Internet Usage Monitoring
Inventory control
Inventory Management
Inventory Tracking
Issue Auditing
Issue Management
Issue Scheduling
Issue Tracking
IT Asset Management
Job Management
Knowledge Base Management
Knowledge Management
Known Issue Management
Lead Management
License Management
Live Chat
Location Tracking
Macros
Maintenance Management
Maintenance Scheduling
Maintenance Tracking
Manual Dialer
Mass Notifications
Message Personalization
Mobile Access
Mobile Notifications
Multi-Channel Collection
Multi-Channel Communication
Multi-Language
Multi-Patch Deployments
Multiple Brands Products
Network Monitoring
Network Wide Management
Newsletter Management
Notes Management
Notification Scheduling
Offline Form
On-Demand Communications
Onboarding
Online Activation
Online Forums
Opportunity Management
Outbound Call Center
Patch Management
Payment Processing
Performance Metrics
Personalization
Policy Management
Pre-built Templates
Pre-configured Bot
Predictive Analytics
Predictive Dialer
Predictive Modeling
Preventive Maintenance
Print Management
Prioritization
Proactive Chat
Problem Management
Procurement Management
Project Management
Proposal Generation
Push Notifications
QR Codes
Quality Assurance Management
Queue Management
Queue Manager
Quotes/Estimates
Real Time Chat
Real Time Editing
Real Time Monitoring
Real-time Chat
Recurring Issues
Referral Tracking
Relationship Mapping
Release & Deployment Management
Release Management
Remediation
Remote Access
Remote Protection
Remote Systems Monitoring
Reporting/Analytics
Requirements Review
Requisition Management
Residential Properties
Response Management
ROI Tracking
Root-Cause Diagnosis
Routing
Saas helpdesk software
Sales Forecasting
Scenario Planning
Scheduled Messaging
Scheduling
Screen Sharing
Search
Self Service Portal
Self-service automation
Sell Side (Customers)
Sentiment Analysis
Server Monitoring
Server Performance
Service Automation
Service Catalog
Service Catalog Management
Service Desk (ITIL ITSM)
Service History
Service History Tracking
Service Level Agreement (SLA) Management
Service Level Management
Service Reporting
Session Recording
Session Transfer
Shared Inboxes
Shared Mailboxes
Signature Management
SLA Management
SLA Monitoring
Social Media Integration
Social Media Metrics
Social Media Monitoring
Software Inventory
Software License Management
Software Metrics
Spam Blocker
Specialty Contracts
Supplier Management
Survey Management
Task automation
Task Management
Team Chat
Team Management
Template Management
Territory Management
Text Analysis
Text to Speech
Third Party Integration
Ticket Automation
Ticket Management
Ticket/Issue Tracking
Ticketing system
Time Clock
To-Do List
Transaction Monitoring
Transfers/Routing
Trend Analysis
Troubleshooting Reports
Two-Way Communication
Uptime Monitoring
Uptime Reporting
Usage Reporting
Usage Tracking / Analytics
User Activity Monitoring
Vegetation Mapping
Vendor Management
Version Control
Video Content
Virtual Assistant
Virtual Personal Assistant (VPA)
Visual Notifications
Voice Customization
Voice Mail
Warranty Management
Warranty Tracking
Web Threat Management
Web Traffic Reporting
Website Analytics
Website Visitor Tracking
Whitelisting / Blacklisting
Work order management
Workflow Automation
Workflow Management

360 Degree Feedback
Activities Booking
Booking Notes
Commenting / Notes
Comprehensive Response Manager
CRM
Custom Survey URLs
Customer Support
Data Analysis Tools
Detailed Reporting & Alerts
Email Distribution
Embedded Survey
Feedback Collection
Gamification
Kiosk Survey
Live Results Tracking
Mobile Access
Mobile Support
Mobile Survey
Moderation
Multiple Question Types
Offline Response Collection
PowerPoint Integration
Promotions Management
Q & A
Rate Management
Remote Device Management
Skip Logic
SMS Polling / Voting
Tablet Surveys
Template Library
Third Party Booking
Web Surveys

Analytics
Batch Communications
Chat / Messaging
Churn Management
Communication Management
Community Management
Content Management
Content Syndication
Customer Engagement
Customer Experience
Customer Feedback
Customer Loyalty
Customer Satisfaction
Email Distribution
Event Marketing
Experience Management
Feedback Collection
Feedback Management
Gamification
Interactive Content
Live chat system
Multi-Channel Communication
NPS
On-Demand Communications
Personalization
Print Management
Review Management
Survey
Template Management
Ticketing
Video Content

Activity / News Feed
Adaptive Learning
Alerts / Escalation
Analytics/ROI Tracking
Approval Process Control
Archiving & Retention
Artwork Management
Asset Management
Asynchronous Learning
Audit Trail
Automated Review & Approval
Benchmarking
Blended Learning
Blogs
Brainstorming
Built-In Course Authoring
Business Rules Management
Calendar Management
Case Management
Cataloging / Categorization
Chat / Messaging
Chatbot
Collaboration
Comment Moderation
Content Library
Content Management
Content Moderation
Corporate/Business
Creator Tracking
Customer Service Analytics
Customer Support Tracking
Dashboard
Data Management
Decision Tree
Discussion Boards
Discussion Threads
Discussions / Forums
Dispatching
Docket Management
Document Indexing
Document Management
Drag & Drop
Email Management
Email Response Control
Employee Alignment
Employee Directory
Employee Guides
Engagement Monitoring
Evaluation Management
Evaluation Workflow
Facility Pre-planning Data
FAQ
Feedback Collection
Feedback Management
Field Reporting
File Sharing
For Healthcare
For Sales
Gamification
Group Management
Group Posting
Guided Problem Solving
Idea Management
Idea Ranking
Ideation / Crowdsourcing
Incident Mapping
Incident Response Checklists
Information Disclosure Management
Internal Affairs Administration
Investigation Management
IP Portfolio Management
Knowledge Base Management
Knowledge Capture
Live Chat
Maintenance Management
Member Directory
Membership Management
Multi-Channel Collection
Multi-Language
Newsletter Management
Patent / Trademark Management
Performance Management
Performance Metrics
Policy Creation Wizard
Policy Management
Policy Training
Post Management
Predictive Analytics
Presentation Management
Process Change Tracking
Process Mapping
Process Modeling & Designing
Process/Workflow Automation
Progress Tracking
Project Tracking
Proposal Management
Queue Management
Read & Acknowledge
Remote Document Access
Requirements Management
Rules-Based Workflow
Safety Management
Segmentation
Self Service Portal
Self-Learning
Social Marketing
Social media management
Social Sharing
Status Tracking
Survey Management
Task Management
Text Editing
Training Management
Trend Analysis
Trend Tracking
User Journeys
User Research
Version Control
Workflow Management
WYSIWYG Rich Text Editing

LabiKnow Specifications

Get a closer look at the technical specifications and system requirements for LabiKnow. Find out if it's compatible with your operating system and other software.

Deployment :

Cloud Based

Subscription Plan :

Monthly

Accessibility :

API

Customization

Desktop Platforms :

Web app

Language Support :

English

Business :

StartUps

SMBs

Agencies

Enterprises

Available Support :

Tickets

LabiKnow Categories on SoftwareSuggest :

Help Desk Software Customer Feedback Software Customer Engagement Software Knowledge Management System Change Management Tools Customer Success Software

Company Details :

Company Name : LabiKnow

Website : Visit Website

LabiKnow Description

Here's the comprehensive description of LabiKnow. Gain a brief understanding of its unique features and exceptional benefits.

LabiKnow is one of the leading Knowledge Base Management solution for companies to automate customer support on 24/7 basis. Customer onboarding and customer assistance will be provided through the day and night. On top of that this software comes with add on features that helps drive higher user engagement with tools like product update announcements and public roadmap. Make customers happy!

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LabiKnow FAQs

What are the top 5 features for LabiKnow?

The top 5 features for LabiKnow are:

Customer Support
Content Management System
Service Desk (ITIL ITSM)
Ticket Management
Issue Tracking

What type of customer support is available from LabiKnow?

The available support which LabiKnow provides is:

Email
Tickets

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