Overall Limetray - Restaurant Management Reviews

Here's an unbiased review of Limetray - Restaurant Management. Discover how Limetray - Restaurant Management users rate its features, ease of use, customer support, and other aspects that contribute to its overall appeal.

4.1/5

Based on 16 Reviews

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Feature 4.3

Feature

Out of 5

Ease of use 4.3

Ease of use

Out of 5

Value for money 3.9

Value for money

Out of 5

Customer support 3.9

Customer support

Out of 5

Likelihood to recommend 88.7%

Likelihood to recommend

Out of 100%

Limetray - Restaurant Management Pros and Cons Based on Customer Reviews

"The POS system works both offline and online, offering secure cloud space with multiple user login facilities."

"The system offers robust API and web-based deployment, providing flexibility for mid-scale and start-up restaurants."

"User likes the easy-to-use features and smooth backend management tools, which make operations more efficient."

"Limetray's online ordering management is precise, ensuring minimal missed orders and improved customer satisfaction."

"The system lacks mobile support, which limits its functionality for on-the-go management."

"Users think the third-party collaboration and reconciliation need improvement for better vendor management."

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Showing 16 out of 16 Reviews

Hear directly from customers who have used Limetray - Restaurant Management. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.

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Tinku

1.0

Aug 04, 2020

Used the software for : Less than 6 months

Company Size :11-50 employee

Verified via Business email.

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Review Source: Organic

Limetray has transformed our restaurant operations! The user-friendly interface and robust features make managing orders, inventory, and customer data a breeze. Highly recommend for any restaurant looking to streamline processes.

Feature 1

Feature

Out of 5

Ease of use 1

Ease of use

Out of 5

Value for money 1

Value for money

Out of 5

Customer support 1

Customer support

Out of 5

Manish

1.0

Jun 09, 2020

Used the software for : 6-12 months

Company Size :1-10 employees

Verified via Business email.

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Review Source: Organic

This is the worst POS I've seen in my career

Online integration has been a nightmare, and every weekend, I actually lost money. Order delivery executives would come to pick up orders we hadn't seen. The result was a lot of lost business. Apparently, orders are not relayed in real-time, or maybe their integration server cannot handle weekend loads. They also sold us software for tablet order taking. In the entire 6-9 months that we used their software, we were never sure if KOTs had actually printed in the kitchen. Their reports module is horrifying and not GST compliant. Our accounts had a lot of problems with it. The best part is that during the whole duration we were users, no one even tried to fix the problems we were having. It gives me the feeling they are a defunct company or don't know how to run their business.

Feature 3

Feature

Out of 5

Ease of use 3

Ease of use

Out of 5

Value for money 1

Value for money

Out of 5

Customer support 1

Customer support

Out of 5

What do you like best about Limetray - Restaurant Management?

The sale part is well-designed, and this is what I fell for.

What do you dislike about Limetray - Restaurant Management?

The sale part is well-designed, and this is what I fell for.

Pinkal

4.0

Nov 14, 2018

Used the software for : More than 1 year

Company Size :201-500 employees

Verified via Business email.

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Review Source: Organic

Smooth work flow and instant alert.

I must say that Limetray helped us expand our restaurant business online. For a new online restaurant start-up, it handles ordering well in all respects. However, third-party collaboration needs to be more advanced at certain levels. It's a great way to save operational costs.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

What do you like best about Limetray - Restaurant Management?

Alert you the moment a customer places an order. In-app push notifications keep you updated with each activity. Easy table reservation system with detailed reporting of reserved and unserved tables.

What do you dislike about Limetray - Restaurant Management?

Third-party reconciliation needs to be more detailed. We have faced a few issues with certain vendors while receiving online orders.

Edward

5.0

Nov 14, 2018

Used the software for : More than 1 year

Company Size :201-500 employees

Verified via Business email.

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Review Source: Organic

Cloud-based POS with secure data storage.

Limtray is a great POS system for mid-level restaurants. Its omni-channel online order management is quite impressive. However, we find its customer engagement features a little less efficient. We lost track of a few customers with a slow server. Push notifications need to be timelier. You can easily send customized campaigns to the customers and retain them easily.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

What do you like best about Limetray - Restaurant Management?

Works both offline and online. Secure cloud space with multiple user login facility. Provides detailed customer history. Touch-friendly POS.

What do you dislike about Limetray - Restaurant Management?

Customer engagement is not thorough. The system lacks engagement at various levels. We need to improve CRM and third-party collaboration.

Shourrya

4.0

Nov 14, 2018

Used the software for : Less than 6 months

Company Size :51-200 employees

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Review Source: Organic

I appreciate it for its in-house order management.

Though I am full of praise for the reporting of Lime Tray, I would like to see better third-party collaboration. The POS works excellently with our in-house customers, but it lacks dependability at some levels when it comes to online ordering.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

What do you like best about Limetray - Restaurant Management?

Great ability to handle table reservations and online order management. Impressive reporting with real-time data analysis. Offers CRM solutions as well as marketing tools.

What do you dislike about Limetray - Restaurant Management?

Needs to work on its delivery channel with other vendors. Sometimes, some orders do not show up at all or show up a little late. We once faced this issue.

Gowtham

5.0

Nov 14, 2018

Used the software for : Less than 6 months

Company Size :1-10 employees

Verified via Business email.

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Review Source: Organic

Easy to use POS with basic features.

Limetray POS is a great option if you are a mid-scale or start-up restaurant business, as its modules are quite limited in comparison to other POS software. However, it is a great deal in its category. It offers a lot to start-ups and helps them save on operational costs.

Feature 3

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

What do you like best about Limetray - Restaurant Management?

Robust API, web-based deployment system, one-time payment system. Reporting is fast and accurate.

What do you dislike about Limetray - Restaurant Management?

There is no mobile support, which limits its functionality. In addition, we had a tough time working on it when the inventory list was being made. Inventory management should be more efficient.

Veerdip

5.0

Nov 14, 2018

Used the software for : Free trial

Company Size :11-50 employees

Verified via Business email.

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Review Source: Organic

Does marketing and POS management exclusively.

Limetray POS proved to be a great help when we established our new restaurant. With its multiple user login facilities, it saves significant operational costs. However, the software requires extensive hands-on experience with its modules to maximize its potential.

Feature 4

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

What do you like best about Limetray - Restaurant Management?

Easy-to-use features, smooth backend management tools, real-time data analysis, and informative report generation. Online ordering management is so apt and precise that you will hardly miss any clients.

What do you dislike about Limetray - Restaurant Management?

You need to do good homework to work over this. At times, some orders got clubbed if the server is down. Can’t be customized as per the latest organization needs.

Rao

5.0

Feb 26, 2018

Used the software for : Free trial

Company Size :1-10 employees

Verified via Business email.

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Review Source: Organic

Limetray has helped Little Chef in improving operational efficiency a lot

Limetray has significantly helped Little Chef improve operational efficiency. This industry is changing rapidly, and with online food ordering, you need systems that reduce multitasking efforts. Limetray has integrated various platforms into one system, converting many manual interventions into automated ones. Little Chef has three outlets and plans to open around four more this year. Without a robust system like Limetray, managing such expansions would be difficult.

Feature 5

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Prakhar

4.0

Feb 21, 2018

Used the software for : Free trial

Company Size :11-50 employees

Verified via Business email.

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Review Source: Organic

Limetray is easy to use and easy to understand.

Limetray is easy to use and very easy to understand. We are able to teach our new employees to use it in a matter of minutes. We have hardly faced any problems with the system and hope to see fast and efficient support as always.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Jitin

4.0

Feb 21, 2018

Used the software for : Less than 6 months

Company Size :51-200 employees

Verified via Business email.

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Review Source: Organic

It software is very user friendly

Limetray's billing software, which we recently installed, is pretty easy to use. The installation process was seamless, and we are hoping for a good association with them in the future.

Feature 5

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Niraj

5.0

Feb 21, 2018

Used the software for : More than 1 year

Company Size :201-500 employees

Verified via Business email.

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Review Source: Organic

Easy to manage online orders on a single screen

Limetray's POS has really helped us at the restaurant to manage things effectively and efficiently. From billing to managing online orders on a single screen, it handles much of our work.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Anukul

5.0

Feb 21, 2018

Used the software for : Less than 6 months

Company Size :201-500 employees

Verified via Business email.

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Review Source: Organic

It is easy to use and dynamic software

The billing software from LIMETRAY is easy to use and dynamic, as they continuously update it with the latest market trends.

Feature 5

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Aditya

4.0

Feb 21, 2018

Used the software for : More than 1 year

Company Size :51-200 employees

Verified via Business email.

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Review Source: Organic

It's good software

It's good. Limetray's POINT is a good option to consider when selecting billing software, as it comes in handy with all the other software you will need while setting up your brand.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Nandita

5.0

Feb 21, 2018

Used the software for : Less than 6 months

Company Size :201-500 employees

Verified via Business email.

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Review Source: Organic

Best Limetray software

POS has been a godsend for us. It has moved us from the ancient practice of keeping and managing written records to a super-efficient way of managing everything online. From daily order records to gathering month-long data, from comparing monthly revenues to tracking unsettled revenues, POS has made life infinitely easier, especially with the advent of GST. But the best part by far is the ease with which the software can be learned by professionals of all ranks; that speaks volumes about the quality of the technology.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Bir P.

4.0

Feb 21, 2018

Used the software for : Less than 6 months

Company Size :1-10 employees

Verified via Business email.

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Review Source: Organic

I would highly recommend Limetray to any operators.

We have been using Limetray Software since the inception of Karate Kitchen. Great software, and more importantly, a very proactive team that is willing to mobilize instantly to address customers' problems and requirements, as is necessary during F&B operations. I would highly recommend Limetray to any operators.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Arjun

5.0

Feb 21, 2018

Used the software for : Free trial

Company Size :1-10 employees

Verified via Business email.

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Review Source: Organic

It is easy to operate

The POS has helped us operate efficiently at our three outlets. Billing and online orders are all on a single screen, which is very effective for us.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

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