What is LiveChat?
LiveChat is a live chat software. Over 37,000 companies worldwide use LiveChat to communicate with customers on their websites to provide amazing customer support, increase conversions and online sales.
LiveChat Starting Price
$ 20/Per Agent/Month
Our Awards and Recognition
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LiveChat Screenshots
Key Features of LiveChat
Here are the powerful features that make LiveChat stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- CRM
- Email Integration
- Knowledge Management
- Survey Management
- Google Analytics
- Webmaster & Sitemap
- Lead Management
- Contact Management
- Performance Metrics
- Collaboration Tools
- Onboarding
- Agent Scheduling
- Customizable Branding
- Knowledge Database
- Offline Form
- Persistent Chat
LiveChat Pricing
Here are the pricing plans for LiveChat. Choose the plan that best fits your requirements and budget. Get Detailed LiveChat pricing as per your requirements.
- 60-day chat history
- Basic chat customization
- Agent availability
- Data security
- Unlimited chat history
- Full chat customization
- Agent availability
- Data security
- Basic reporting
- Agent groups
- Multiple brandings
- Unlimited chat history
- Full chat customization
- Agent availability
- Data security
- Advanced reporting
- Agent groups
- Multiple brandings
- Staffing prediction
- Work scheduler
LiveChat Specifications
Get a closer look at the technical specifications and system requirements for LiveChat. Find out if it's compatible with your operating system and other software.
- Zapier
- Zendesk
- Chatbot
- KnowledgeBase
- Salesforce
- Messenger
- HubSpot CRM
- Google Analytics
- Mailchimp
- TeamViewer
- Dropbox
- WHMCS
- FullContact
- Pipedrive
- ActiveCampaign
- BigCommerce
- Infusionsoft
- Twilio
- SugarCRM
- Campaign Monitor
- Shopify
- GetResponse
- Highrise
- Mixpanel
- Constant Contact
- Kissmetrics
- iContact
- Nutshell
- Volusion
- WordPress
- Google Tag Manager
- Squarespace
- amoCRM
- Big Cartel
- Magento
- Webflow
- 1&1
- 1CRM
- 3dCart
- CS-Cart
- Drupal
- Easy Digital Downloads
- Ecwid
- GoDaddy Go Central
- Freshbooks
- Instapage
- Jira Service Desk
- Joomla
- Autopilot
- Shoplo
- Miva
- OpenCart
- osCommerce
- PrestaShop
- Segment
- SITE123
- Jimdo
- Unbounce
- WebSite X5
- Weebly
- Wishpond
- Wix
- WooCommerce
- Woopra
- X-Cart
- Zoey
- MotoCMS
- VirtueMart
- DotNetNuke
- nopCommerce
- Ghost
- Cloudflare
- NetSuite SuiteCommerce
LiveChat Comparisons
Compare LiveChat with other similar options available in Live Chat Software. Explore the key differences to see why it's the top choice for businesses and individuals.
LiveChat Description
Here's the comprehensive description of LiveChat. Gain a brief understanding of its unique features and exceptional benefits.
LiveChat - add a premium live chat option to your website to provide real-time customer support and increase conversions. LiveChat can be both - a sales and support tool. It empowers chat operators with the tools they need to identify and engage with best prospects and regular customers as they come by. In addition to real-time monitoring and proactive chat invitations, LiveChat comes with customizable chat templates, advanced reporting and mobile apps.
LiveChat Customers
LiveChat Videos
Overall LiveChat Reviews
Here's our unbiased review of LiveChat. Discover how our team of experts rates its features, ease of use, customer support, and other aspects that contribute to its overall appeal.
LiveChat Pros and Cons
"The quality of customer support offered users by Livechat, far exceeds what any other similar software vendor provides."
"Livechat has performed so well. I have had no bad experience with this program, likewise my company."
6 LiveChat Reviews
Hear directly from customers who have used LiveChat. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.
Rebecca E.
Customer Support Analyst.
Used the software for : More than 1 year
Company Size :11-50 employees
The perfect help desk solution.
We regularly stay on the lookout for software products offering us more quality than what we are currently using. However, we haven't found a better product than Livechat just yet. After deploying this program in 2018, we got a chat message a few weeks later from Marcin, who happens to work for Livechat, asking us how we are fairing with the program. Beyond the above, Livechat is intuitive, easy to use and its simplistic nature makes it convenient to be used on a smartphone, likewise on the desktop computer. The daily chat summary report provided by Livechat at the end of each business day also ensures that the sales department has an idea of how efficient we were with our customer support to customers on a day by day basis.
What do you like best about LiveChat?
The quality of customer support offered users by Livechat, far exceeds what any other similar software vendor provides.
What do you dislike about LiveChat?
Livechat has performed so well. I have had no bad experience with this program, likewise my company.
Mohnish
Used the software for : 2+ years
Company Size :51-200 employee
Good software
This one is the best and the oldest live chat software we have had and it has worked very well for us, we have grown from using 2 licenses to about 15 licenses now and all the features are very well structured. More training videos would be helpful from time to time for onboarding purposes when new live chat agents join the company. The software is very user-friendly. Live chat also provides multiple articles for troubleshooting any errorsLivechat limits your ability to customize greeting popups. You can adjust the message but you cannot adjust them to appear if any chats are in the queue.
Mitul
Used the software for : 2+ years
Company Size :51-200 employee
It is very nice and great functionality!!!
My team discovered LiveChat software and implemented it about 6-8 months ago. Managing all the client servicing operations before the installation of LiveChat tool was much harder. Customers are enjoying the services that are just a click away. LiveChat offers exactly all the features that we need and has integrated onto our systems seamlessly. Its ability to produce advanced analytics and reporting makes everything easier. The cost is totally affordable and is worth it because this software has helped us keep our daily operational business running smoothly. Overall a great product, intuitive interface, and great functionality. Recommended for businesses that are keen on improving their client base.
Drisana
Used the software for : 2+ years
Company Size :51-200 employee
Excellently Software
My team has worked on establishing custom integration between our mobile app and LiveChat. The API documentation is excellent, it is clear and full of examples. The overall software is very intuitive. Have always found the admin section of this live chat tool to be well designed. Its biggest pro is the ability to integrate with iOS and MAC OS applications. The service provided by the customer support team at LiveChat is top notch as they have been always available to guide us through the implementation process. My team is happy with the fact that more and more customers are curious and want to know more about the products offered by our firm and that LiveChat software is playing a major role in this process.
shivam
HOD
Used the software for : 2+ years
Company Size :51-200 employee
Verified By : 
Great software, good interface
Live chat software is a famous software in the live chatting world, it is used by many people as it serves good. It has hreat interface, also no time lagging or over usage cause any trouble!
Alternatives of LiveChat
Explore alternative software options that can fulfill similar requirements as LiveChat. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.
LiveChat FAQs
How much does LiveChat cost?
The starting price of LiveChat is $ 20/Per Agent/Month. It has different pricing plans:
- Starter : $ 20/Per Agent/Month
- Team : $ 41/Per Agent/Month
- Business : $ 59/Per Agent/Month
LiveChat also provides a free trial to users.
What apps do LiveChat integrate with?
LiveChat integrates with various apps:
- Zapier
- Zendesk
- Chatbot
- KnowledgeBase
- Salesforce
- Messenger
- HubSpot CRM
- Google Analytics
- Mailchimp
- TeamViewer
- Dropbox
- WHMCS
- FullContact
- Pipedrive
- ActiveCampaign
- BigCommerce
- Infusionsoft
- Twilio
- SugarCRM
- Campaign Monitor
- Shopify
- GetResponse
- Highrise
- Mixpanel
- Constant Contact
- Kissmetrics
- iContact
- Nutshell
- Volusion
- WordPress
- Google Tag Manager
- Squarespace
- amoCRM
- Big Cartel
- Magento
- Webflow
- 1&1
- 1CRM
- 3dCart
- CS-Cart
- Drupal
- Easy Digital Downloads
- Ecwid
- GoDaddy Go Central
- Freshbooks
- Instapage
- Jira Service Desk
- Joomla
- Autopilot
- Shoplo
- Miva
- OpenCart
- osCommerce
- PrestaShop
- Segment
- SITE123
- Jimdo
- Unbounce
- WebSite X5
- Weebly
- Wishpond
- Wix
- WooCommerce
- Woopra
- X-Cart
- Zoey
- MotoCMS
- VirtueMart
- DotNetNuke
- nopCommerce
- Ghost
- Cloudflare
- NetSuite SuiteCommerce
What are the top 5 features for LiveChat?
The top 5 features for LiveChat are:
- CRM
- Email Integration
- Knowledge Management
- Survey Management
- Google Analytics
