LiveVox
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What is LiveVox?
LiveVox is an AI-powered cloud-based contact center platform, designed to enhance the customer experience through every channel. Utilizing the latest public cloud technology, LiveVox is an integrated omnichannel CCaaS that combines voice, email, chat, and messaging.
Pricing
LiveVox Starting Price
$ 65/User/Month
Awards
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Key Features of LiveVox
Here are the powerful features that make LiveVox stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Omnichannel Engagement
- Predictive Dialer
- Interactive Voice Response (ivr)
- Call Recording
- Quality Management
- Speech Analytics
- Workforce Management
- CRM Integration
- Real Time Reporting
- Campaign Management
- Compliance Management
- Agent Scripting
- Automated Workflows
- Call Monitoring
- Performance Analytics
- Customer Surveys
- Voice Authentication
- Sms Messaging
- Email Management
- Chat Integration
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LiveVox Screenshots
LiveVox Pricing
Here are the pricing plans for LiveVox. Choose the plan that best fits your requirements and budget. Get Detailed LiveVox pricing as per your requirements.
Essential
$ 65
User/Month
- Voice Engagement
- IVR and Contact Flow
- ACD and Routing
- Real-Time Monitoring and Coaching
- Contact Management
- Voice Connectivity
- Configurable Dashboards
- Reporting Suite
- Configurable Phone Panel
Get Offer
Professional
$ 120
User/Month
- Omnichannel Suite (Email, SMS, Chat, and WhatsApp)
- Contact Center CRM & Ticketing
- Agent Assist Via Scripting
- Desktop Editor with RPA Functions Library
- Contact Center Scheduling
- Collaboration and Task Management
- Quality Management
Get Offer
Enterprise
$ 150
User/Month
- Advanced Analytics Suite
- Agent Performance Dashboards
- Speech Analytics via SpeechIQ
- API & Partner Access
Get Offer
The pricing information for LiveVox is sourced either directly from the software provider or publicly available materials. To get the most accurate and up-to-date costs, we advise reaching out to the vendor.
The pricing information was last updated on 19th March 2025.
LiveVox Specifications
Get a closer look at the technical specifications and system requirements for LiveVox. Find out if it's compatible with your operating system and other software.
Company Details :
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LiveVox Description
Here's the comprehensive description of LiveVox. Gain a brief understanding of its unique features and exceptional benefits.
The core strength of LiveVox is its unified communication interface which consolidates multiple channels into one single pane of glass dashboard. This helps agents connect and serve customers through their preferred channels while streamlining the agent experience. The software facilitates better team collaboration through specialized tools designed for contact center teams.
The intuitive, user-friendly interface that LiveVox provides requires a minimal learning curve. This streamlines agent onboarding and allows your team to adapt quickly. Instead of focusing on the software interface, your agents can quickly find the customer information that they need in the contact center CRM. The power of the LiveVox interface extends into its management dashboard which provides real-time analytics and insights into agent performance and customer satisfaction.
Security is baked into the core of the LiveVox platform. The software adheres to the highest industry standards to ensure the protection of sensitive data. The company uses comprehensive security measures including encryption, security controls, and regular security audits.
In addition to the software platform, LiveVox offers a range of professional services including implementation support, training, and ongoing customer support. This ensures businesses have the resources they need to continue to grow. LiveVox is more than a contact center solution, it is a tool that empowers businesses to change the game for their customer experience.
LiveVox Resources
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LiveVox FAQs
How much does LiveVox cost?
The starting price of LiveVox is $ 65/User/Month. It has different pricing plans:
- Essential : $ 65/User/Month
- Professional : $ 120/User/Month
- Enterprise : $ 150/User/Month
The details of LiveVox’s free trial have not been shared by the vendor.
What apps do LiveVox integrate with?
LiveVox integrates with various apps:
- Salesforce
What are the top 5 features for LiveVox?
The top 5 features for LiveVox are:
- CRM
- CRM integration
- Call Center
- Lead Management
- Call Routing
What types of businesses does LiveVox serve?
LiveVox serves a wide range of businesses, including but not limited to Startups, SMBs & Enterprises.
How is LiveVox commonly used?
LiveVox is commonly used for various purposes, such as Predictive Dialer, Cloud Telephony, Call Center and more.
Who are the primary competitors of LiveVox?
The three major competitors of LiveVox are Five9, Talkdesk and Genesys. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.
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